The food is always great. Particularly, the spicy house dumplings are amazing. But, then so is the Donburi and Ramen. Can't really go wrong. The robot "waiter" also adds some interest, but it's really about the quality of the food.
Atmosphere: 5
Food: 5
Service: 4
Taylor Reign
yall. this ramen is the best ramen I've ever had and I'm picky. especially about my ramen. but I literally won't go anywhere else after I ate here the first time. 100% recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tonkotsu Ramen, Gyoza, Black Garlic Oil, Kimchi Ramen, Smoked Brisket Ramen, Chicken Bun
Shailyn Smith
The food was *phenomenal*. I got the Tonkotsu Ramen and the pork just melts in your mouth. We will definitely be returning to eat more.
Parking: Not much parking right near it, had to park a little bit away and walk to the location. But it was not far! Typical downtown/city parking.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Tonkotsu Ramen
Rachel Peery
Great food. I highly recommend! Service was fast and friendly.
Dietary restrictions: Almost everything had pork in it but they accommodated my daughter’s aversion and subbed chicken.
Great food, quick and courteous service, and a cool atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Rita Brent Comedy
Pros — Absolutely love the food at Zundo. Tastes fresh and authentic. I fell in love with ramen while living in New York and Zundo’s food is comparatively good. A great addition to Jackson’s restaurant scene.
— Spicy miso ramen, spicy house dumplings, and edamame with black garlic oil are my go-tos. — The decor is so nice and unique. — In-restaurant service is mostly solid.
CON— recently had an unpleasant interaction with a hostess — Gina (who should probably not be the front person due to her rudeness).
I am patient and mild-mannered, but this particular interaction bothered me enough to leave a review.
I ordered to-go, pre-paid and pre-tipped online. 5:18 was my pickup time. I walked in at 5:19 (the only customer at the time). Gina asked for my name, I gave it, she walked off. Came back with 2 to-go orders and said NOTHING to me. 3 more people are standing with me now. I attempt to ask for an update, she waved me off like a gnat. She continued tending to the other THREE people, still no update for me. I attempted to asked a second time, waved off again. I’m confused. Wouldn’t you update the customer who was there first? It takes 2 seconds to say, “Your order is almost done, thank you for your patience.” Instead, I stood in limbo as she dismissed my asks, avoided eye contact, and finally, after several minutes said, “it’s not ready”.
Moments later she brought out my order, no “thank you for waiting,” “we appreciate your business,” nothing. I asked for her name. “Why, is something wrong?” Me: What is your name? “Gina.” “Thank you,” I said and darted out, because I was in a hurry which is why I wanted the update on my order all along.
Not sure if she was having a bad day, but customer service matters. Kindness matters in life and especially in the restaurant business. I am a frequent customer now questioning returning due to this interaction. I hope Gina will consider a new approach with customers in the future.
Atmosphere: 5
Food: 5
Service: 4
Tori Lev
My veggie ramen was so tasty - I added tofu for some extra protein! The bathrooms were also stocked with charmin toilet paper! (I know that seems silly, but restaurants all use single ply these days!)
Vegetarian options: Vegetarian ramen
Atmosphere: 5
Food: 5
Service: 5
Jessica Smith
Lovely environment, food was amazing, can't wait to go back!lovely environment, food was amazing, can't wait to go back!
Love this place I go at least twice a month on Sundays! The staff are always incredibly kind and accommodating. Their food is immaculate, love every ramen dish they have and the chashu buns! Best ramen you can find in
Atmosphere: 5
Food: 5
Service: 5
Ms. J
YUUUMMMMMMMM! Some of tge best Ramen I've ever had.
This place was so cool. I didn’t expect the interior at all. Started with drinks, I got a Singapore sling and it was TASTY! Then we tried their pork buns and chicken buns. Both were great! I got the kimchi ramen with the two spice level and it was DELICIOUS! We ended with mochi and both preferred the strawberry to green tea.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chashu Bun, Kimchi Ramen, Chicken Bun
The food is always great. Particularly, the spicy house dumplings are amazing. But, then so is the Donburi and Ramen. Can't really go wrong. The robot "waiter" also adds some interest, but it's really about the quality of the food.
Atmosphere: 5
Food: 5
Service: 4
yall. this ramen is the best ramen I've ever had and I'm picky. especially about my ramen. but I literally won't go anywhere else after I ate here the first time. 100% recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tonkotsu Ramen, Gyoza, Black Garlic Oil, Kimchi Ramen, Smoked Brisket Ramen, Chicken Bun
The food was *phenomenal*. I got the Tonkotsu Ramen and the pork just melts in your mouth. We will definitely be returning to eat more.
Parking: Not much parking right near it, had to park a little bit away and walk to the location. But it was not far! Typical downtown/city parking.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Tonkotsu Ramen
Great food. I highly recommend! Service was fast and friendly.
Dietary restrictions: Almost everything had pork in it but they accommodated my daughter’s aversion and subbed chicken.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Katsu Ramen, Chicken Bun, Katsu Curry Udon Noodles
Great food, quick and courteous service, and a cool atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Pros
— Absolutely love the food at Zundo. Tastes fresh and authentic. I fell in love with ramen while living in New York and Zundo’s food is comparatively good. A great addition to Jackson’s restaurant scene.
— Spicy miso ramen, spicy house dumplings, and edamame with black garlic oil are my go-tos.
— The decor is so nice and unique.
— In-restaurant service is mostly solid.
CON— recently had an unpleasant interaction with a hostess — Gina (who should probably not be the front person due to her rudeness).
I am patient and mild-mannered, but this particular interaction bothered me enough to leave a review.
I ordered to-go, pre-paid and pre-tipped online. 5:18 was my pickup time. I walked in at 5:19 (the only customer at the time). Gina asked for my name, I gave it, she walked off. Came back with 2 to-go orders and said NOTHING to me. 3 more people are standing with me now. I attempt to ask for an update, she waved me off like a gnat. She continued tending to the other THREE people, still no update for me. I attempted to asked a second time, waved off again. I’m confused. Wouldn’t you update the customer who was there first? It takes 2 seconds to say, “Your order is almost done, thank you for your patience.” Instead, I stood in limbo as she dismissed my asks, avoided eye contact, and finally, after several minutes said, “it’s not ready”.
Moments later she brought out my order, no “thank you for waiting,” “we appreciate your business,” nothing. I asked for her name. “Why, is something wrong?” Me: What is your name?
“Gina.” “Thank you,” I said and darted out, because I was in a hurry which is why I wanted the update on my order all along.
Not sure if she was having a bad day, but customer service matters. Kindness matters in life and especially in the restaurant business. I am a frequent customer now questioning returning due to this interaction. I hope Gina will consider a new approach with customers in the future.
Atmosphere: 5
Food: 5
Service: 4
My veggie ramen was so tasty - I added tofu for some extra protein! The bathrooms were also stocked with charmin toilet paper! (I know that seems silly, but restaurants all use single ply these days!)
Vegetarian options: Vegetarian ramen
Atmosphere: 5
Food: 5
Service: 5
Lovely environment, food was amazing, can't wait to go back!lovely environment, food was amazing, can't wait to go back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tonkotsu Ramen, Smoked Brisket Ramen
Love this place I go at least twice a month on Sundays! The staff are always incredibly kind and accommodating. Their food is immaculate, love every ramen dish they have and the chashu buns! Best ramen you can find in
Atmosphere: 5
Food: 5
Service: 5
YUUUMMMMMMMM! Some of tge best Ramen I've ever had.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tonkotsu Ramen, Gyoza
Restaurantji Recommends
Excellent!
Parking: Large lot behind and some street parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: R4 Tantanmen Ramen
Delicious food & great service as always
Atmosphere: 5
Food: 5
Service: 5
Favorite place in all of America to get ramen.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tonkotsu Ramen, Gyoza, Spicy Miso Ramen
Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: R4 Tantanmen Ramen
This place was so cool. I didn’t expect the interior at all. Started with drinks, I got a Singapore sling and it was TASTY! Then we tried their pork buns and chicken buns. Both were great! I got the kimchi ramen with the two spice level and it was DELICIOUS! We ended with mochi and both preferred the strawberry to green tea.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chashu Bun, Kimchi Ramen, Chicken Bun
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