Applebee's grill + bar

Name: Applebee's grill + bar
Address: 2019 MS-15, Laurel, Mississippi, 39440, US
Telephone: (601) 649-1998
Price range: $$
Rating: 3.7

$$ • American, Sports Bars, Burgers

Hours:
2019 MS-15, Laurel
(601) 649-1998

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About Applebee's

Applebee's Grill + Bar offers a mixed dining experience. The food quality is generally good, but not exceptional. The service can be inconsistent, with some servers providing excellent customer service while others may disappear for extended periods, leading to long waits for drinks and food. The atmosphere can be too cold for some diners, causing them to take their meals home. However, the bar service is praised, with the bartender providing prompt and satisfactory service. Recently, a new server named Haylee showed kindness and effort, though she was still learning the menu. Guests suggest that staff should be more familiar with menu items to improve service. Some customers experienced delays in receiving their meals, with instances of incorrect charges or missing food, leading to disappointment, though managers often responded kindly and corrected issues without extra charge. Despite these hiccups, many visitors enjoy their time, especially when greeted warmly by the staff and manager. One guest shared a positive birthday experience with delicious food and friendly service. Parking and wheelchair accessibility are noted as convenient and accessible. Overall, the reviews suggest a restaurant with potential for better consistency in service and atmosphere, but still a place where many leave satisfied and willing to return.