The size of serving are sad.no shimp. It's sad and I will not be back. You get like a snack size. The price you pay crazy
Amber Sheree
Service is pretty slow but the food is usually pretty good
Atmosphere: 5
Food: 3
Service: 3
D33goat
Bad food and service Save your money Ask for a refund and was refused Health inspection out of site couldn't even locate it
Atmosphere: 1
Food: 1
Service: 1
December King99
Went in for orientation last week, had to take a 10+ page multiple choice quiz, only to be rushed through it and given the answers and fussed at for taking too long on timed videos. Did not feel like a friendly environment whatsoever, and will not recommend to others in the future. Was also going to be alone on my second day. Shame on this location.
Atmosphere: 1
Food: 2
Service: 1
Derek Wade
This use to be my favorite place to eat since I was 5 I'm 40 now. It's really going down the johnny flusher. Bad service ..long waiting .
Michael Ishee
Waited 20 minutes before I could get my order in at the drive thru. Kept telling me they would take my order in a minute. The food was horrible, like it was under a heat lamp for most of the day.
8/27/2024 20:10 This is our second visit in several years because the first experience was AWFUL! We decided to give this location in Laurel another try. It's been years. Maybe things have changed. NOT!!!! I ordered 7 pieces of beer battered fish and asked prior to paying that it be cooked fresh. The young lady did not mention anything to the cook while placing the order, so again, I said, "Can you please ask them to cook it fresh?" She turns and says, " She want it cooked fresh." It took less than 2 minutes to receive my order as the lobby was empty. I thought maybe they already had some down, so I didn't question them. When I opened the box, the fish was dark golden and extremely hard! It appears all the young man did was drop the cooked fish back into the grease. HOW IS THIS COOKED FRESH? IT'S NOT ROCKET SCIENCE!!! I returned it and requested a refund. The young lady didn't ask what was wrong. She leaned on her register and said, "What's the ticket number?" No apologies, no offer to cook it right this time, nothing. I guess we're done with this location. The customer service was terrible. I will never return to this location again. Management/Owner: There is no need to reach out about this review. It will not change this horrible experience.
Atmosphere: 1
Food: 1
Service: 1
T Will
8/27/2024 20:10 This is our second visit in several years because the first experience was AWFUL! We decided to give this location in Laurel another try. It's been years. Maybe things have changed. NOT!!!! I ordered 7 pieces of beer battered fish and asked prior to paying that it be cooked fresh. The young lady did not mention anything to the cook while placing the order, so again, I said, "Can you please ask them to cook it fresh?" She turns and says, " She want it cooked fresh." It took less than 2 minutes to receive my order as the lobby was empty. I thought maybe they already had some down, so I didn't question them. When I opened the box, the fish was dark golden and extremely hard! It appears all the young man did was drop the cooked fish back into the grease. HOW IS THIS COOKED FRESH? IT'S NOT ROCKET SCIENCE!!! I returned it and requested a refund. The young lady didn't ask what was wrong. She leaned on her register and said, "What's the ticket number?" No apologies, no offer to cook it right this time, nothing. I guess we're done with this location. The customer service was terrible. I will never return to this location again. Management/Owner: There is no need to reach out about this review. It will not change this horrible experience.
Atmosphere: 1
Food: 1
Service: 1
Sabra Cochran
I love captain ds so much and haven't ate there in a while till just recently cause I moved but work in laurel still. Everything about my visit was excellent. I was there at right around opening time the cashier working the window was awesome she asked about condiments at the speaker usually even telling people at other places doesn't even matter cause they jus look at u very rudely. I jus wanna stress that u guys without a doubt have a good team and management and I know from experience that it takes both. Thanks to everyone but a special thanks to my cashier I wish i would've gotten her name but works drive through in the morning time. I will Definitely b back as often as possible. Keep up the good work
Parking: I love the parking in front of the store cause I pull there if I have to wait and they bring it right out always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Shrimp, Coleslaw, Mozzarella Sticks, French Fries
Drove 6 hours from Georgia, stopped in to get a potpie from KFC they wanted us to come while in drive thru. No thanks we are tired, just want to grab a bite and go see my parents. Decided on Captain D, didnt know what fish my Mom normally gets but person over intercom was so patient. Drove around and we were greeted with the warmest Mississippi greeting. We told him he was so personable. We talked about him driving to my Mom. I decided to call and tell his manager about him. I asked for manager, I was speaking to manager who was also the same gentlemen in drive thru. He heard me out and said, it was me. Eric, your people skills are impeccable. Thank you for our first Mississippi impression.
Food: 5
Service: 5
Dustin Therrell
Big fish sandwich was awesome
Atmosphere: 5
Food: 5
Service: 5
Chantal McMullan
It's the first time I have eaten here in years. As I'm sitting in the drive thru waiting for my food, I hear a lady yell IDGAF. I look in the window and it's complete chaos. Best thing I've seen all day. 10 out of 10. I will eat here again.
Atmosphere: 5
Food: 5
Service: 5
Glen Sumrall
Went to eat 4-16 24 at 4pm and they was locking the doors because of no help showing up. Unfortunately everyone else that was going to eat was turned away also.
M Stapp
Everything was great! Staff was friendly and food was fresh and tasty.
The size of serving are sad.no shimp. It's sad and I will not be back. You get like a snack size. The price you pay crazy
Service is pretty slow but the food is usually pretty good
Atmosphere: 5
Food: 3
Service: 3
Bad food and service
Save your money
Ask for a refund and was refused
Health inspection out of site couldn't even locate it
Atmosphere: 1
Food: 1
Service: 1
Went in for orientation last week, had to take a 10+ page multiple choice quiz, only to be rushed through it and given the answers and fussed at for taking too long on timed videos. Did not feel like a friendly environment whatsoever, and will not recommend to others in the future. Was also going to be alone on my second day. Shame on this location.
Atmosphere: 1
Food: 2
Service: 1
This use to be my favorite place to eat since I was 5 I'm 40 now. It's really going down the johnny flusher. Bad service ..long waiting .
Waited 20 minutes before I could get my order in at the drive thru. Kept telling me they would take my order in a minute. The food was horrible, like it was under a heat lamp for most of the day.
Atmosphere: 2
Food: 1
Service: 1
Very good fresh and hot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Southern Style Whitefish, Lobster Rolls and Fries, Funnel Cake Stix
8/27/2024 20:10
This is our second visit in several years because the first experience was AWFUL! We decided to give this location in Laurel another try. It's been years. Maybe things have changed. NOT!!!! I ordered 7 pieces of beer battered fish and asked prior to paying that it be cooked fresh. The young lady did not mention anything to the cook while placing the order, so again, I said, "Can you please ask them to cook it fresh?" She turns and says, " She want it cooked fresh." It took less than 2 minutes to receive my order as the lobby was empty. I thought maybe they already had some down, so I didn't question them. When I opened the box, the fish was dark golden and extremely hard! It appears all the young man did was drop the cooked fish back into the grease. HOW IS THIS COOKED FRESH? IT'S NOT ROCKET SCIENCE!!! I returned it and requested a refund. The young lady didn't ask what was wrong. She leaned on her register and said, "What's the ticket number?" No apologies, no offer to cook it right this time, nothing. I guess we're done with this location. The customer service was terrible. I will never return to this location again. Management/Owner: There is no need to reach out about this review. It will not change this horrible experience.
Atmosphere: 1
Food: 1
Service: 1
8/27/2024 20:10
This is our second visit in several years because the first experience was AWFUL! We decided to give this location in Laurel another try. It's been years. Maybe things have changed. NOT!!!! I ordered 7 pieces of beer battered fish and asked prior to paying that it be cooked fresh. The young lady did not mention anything to the cook while placing the order, so again, I said, "Can you please ask them to cook it fresh?" She turns and says, " She want it cooked fresh." It took less than 2 minutes to receive my order as the lobby was empty. I thought maybe they already had some down, so I didn't question them. When I opened the box, the fish was dark golden and extremely hard! It appears all the young man did was drop the cooked fish back into the grease. HOW IS THIS COOKED FRESH? IT'S NOT ROCKET SCIENCE!!! I returned it and requested a refund. The young lady didn't ask what was wrong. She leaned on her register and said, "What's the ticket number?" No apologies, no offer to cook it right this time, nothing. I guess we're done with this location. The customer service was terrible. I will never return to this location again. Management/Owner: There is no need to reach out about this review. It will not change this horrible experience.
Atmosphere: 1
Food: 1
Service: 1
I love captain ds so much and haven't ate there in a while till just recently cause I moved but work in laurel still. Everything about my visit was excellent. I was there at right around opening time the cashier working the window was awesome she asked about condiments at the speaker usually even telling people at other places doesn't even matter cause they jus look at u very rudely. I jus wanna stress that u guys without a doubt have a good team and management and I know from experience that it takes both. Thanks to everyone but a special thanks to my cashier I wish i would've gotten her name but works drive through in the morning time. I will Definitely b back as often as possible. Keep up the good work
Parking: I love the parking in front of the store cause I pull there if I have to wait and they bring it right out always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Shrimp, Coleslaw, Mozzarella Sticks, French Fries
Restaurantji Recommends
Drove 6 hours from Georgia, stopped in to get a potpie from KFC they wanted us to come while in drive thru. No thanks we are tired, just want to grab a bite and go see my parents. Decided on Captain D, didnt know what fish my Mom normally gets but person over intercom was so patient. Drove around and we were greeted with the warmest Mississippi greeting. We told him he was so personable. We talked about him driving to my Mom. I decided to call and tell his manager about him. I asked for manager, I was speaking to manager who was also the same gentlemen in drive thru. He heard me out and said, it was me. Eric, your people skills are impeccable. Thank you for our first Mississippi impression.
Food: 5
Service: 5
Big fish sandwich was awesome
Atmosphere: 5
Food: 5
Service: 5
It's the first time I have eaten here in years. As I'm sitting in the drive thru waiting for my food, I hear a lady yell IDGAF. I look in the window and it's complete chaos. Best thing I've seen all day. 10 out of 10. I will eat here again.
Atmosphere: 5
Food: 5
Service: 5
Went to eat 4-16 24 at 4pm and they was locking the doors because of no help showing up. Unfortunately everyone else that was going to eat was turned away also.
Everything was great! Staff was friendly and food was fresh and tasty.
Atmosphere: 5
Food: 5
Service: 5
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