The girls are top notch on customer service, boss lady included. Grateful.
Atmosphere: 5
Food: 5
Service: 5
Trun Media
The owner should really review the security footage at the Laurel location. I arrived around 10 PM, well before the posted closing time of 11 PM, only to find the doors already locked. I went through the drive-thru and was told by a young woman that they were out of hamburger meat and fries, but I could still order chicken tenders or a Blizzard. Meanwhile, the lights were off in the back, and a woman with red braids was sitting at a table, scrolling on her phone. Lady in the window have a tie-dye pull over
Atmosphere: 1
Food: 1
Service: 1
Dana Franks
It's nice to see employees that are friendly, helpful and accommodating. The food was good. But the employees made the difference. Nothing special just acted like they wanted to be there. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cakes, Original Cheeseburger
Shan Shane
Ok Laurel ms, smh today was pitiful cold fries and cold/ warm cheese burger thanks for fixing me some hot fresh fries,
Atmosphere: 1
Food: 1
Service: 1
Rodney Schoemann
Best soft serve ice cream š¦
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Ice Cream Cone, Original Cheeseburger
Toni Rainey
If ZERO was an option you would get that!!! The manager working today Nov. 17th, 2024 is rude and inappropriate. After placing an online order for an ice cream cake on Thursday and receiving confirmation we were told they did not have our order. The manager said he ādidnt see the orderā. We then asked if we purchased a cake from the freezer could we get a discount due to their mistake. He said NO you arenāt getting a discount. He made no attempt to rectify the situation and then yelled and cussed at my husband to which he of course cussed back. The manager then banned him but donāt worry buddy we will never be back to another Dairy Queen Ever!!!!
Atmosphere: 1
Food: 1
Service: 1
David Newman
We had 3 different ice cream treats. All were good. The cashier was very nice and friendly and helpful. Would definitely be back again.
Atmosphere: 5
Food: 5
Service: 5
Robert L Ramos
great quality fast service
Atmosphere: 5
Food: 5
Service: 5
Florine Holmes
Perfect dip cones.
Atmosphere: 5
Food: 5
Service: 5
Alecia Reid
It isn't very hard to make a #1 burger but apparently the Dairy Queen in Laurel, MS can't do it. Not pleased AT ALL!
Iāve eaten twice in the last few days and itās such a great experience. Food is fresh, delicious. Service is outstanding especially Mrs. Diane, Rhonda, & Christiana - all STARS!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strips with Fries
Alecia Westrope
It isn't very hard to make a #1 burger but apparently the Dairy Queen in Laurel, MS can't do it. Not pleased AT ALL!
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Cheeseburger
claude brown
Just love this place
Atmosphere: 5
Food: 5
Service: 5
Ray Henderson
Awesome people work here,,thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Rick Marable
This is a great restaurant! We've returned time and time again. The owner, when we go on Sundays, is always there. He makes it a point to get to know his repeat customers and remember their names, coming out of the kitchen to check how your meal was and to make light conversation. I always thought that was really nice of him, as busy as he must be. The rest of his staff are always very friendly as well. His store is clean and always well stocked, I don't believe we've ever been told "sorry we're all out" I'm sure it does happen from time to time and maybe we've been lucky but my family has been coming here for years and it just simply has not happened to us. I think this speaks to the management's dedication and attention to detail!. When a restaurant's food and service is questionable, we simply do not return. That's never been the case with Laurel's Dairy Queen Grill & Chill. If it were in the future, our past experiences here would warrant notifying the manager, as we know he would rectify the situation. We have yet to find this necessary. Keep up the great work, guys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 8 Regular Ice Cream Cake, Chicken Strips with Fries, 10 Regular Ice Cream Cake, Large Ice Cream Cone
The girls are top notch on customer service, boss lady included. Grateful.
Atmosphere: 5
Food: 5
Service: 5
The owner should really review the security footage at the Laurel location. I arrived around 10 PM, well before the posted closing time of 11 PM, only to find the doors already locked. I went through the drive-thru and was told by a young woman that they were out of hamburger meat and fries, but I could still order chicken tenders or a Blizzard. Meanwhile, the lights were off in the back, and a woman with red braids was sitting at a table, scrolling on her phone. Lady in the window have a tie-dye pull over
Atmosphere: 1
Food: 1
Service: 1
It's nice to see employees that are friendly, helpful and accommodating. The food was good. But the employees made the difference. Nothing special just acted like they wanted to be there. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cakes, Original Cheeseburger
Ok Laurel ms, smh today was pitiful cold fries and cold/ warm cheese burger thanks for fixing me some hot fresh fries,
Atmosphere: 1
Food: 1
Service: 1
Best soft serve ice cream š¦
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Ice Cream Cone, Original Cheeseburger
If ZERO was an option you would get that!!! The manager working today Nov. 17th, 2024 is rude and inappropriate. After placing an online order for an ice cream cake on Thursday and receiving confirmation we were told they did not have our order. The manager said he ādidnt see the orderā. We then asked if we purchased a cake from the freezer could we get a discount due to their mistake. He said NO you arenāt getting a discount. He made no attempt to rectify the situation and then yelled and cussed at my husband to which he of course cussed back. The manager then banned him but donāt worry buddy we will never be back to another Dairy Queen Ever!!!!
Atmosphere: 1
Food: 1
Service: 1
We had 3 different ice cream treats. All were good. The cashier was very nice and friendly and helpful. Would definitely be back again.
Atmosphere: 5
Food: 5
Service: 5
great quality fast service
Atmosphere: 5
Food: 5
Service: 5
Perfect dip cones.
Atmosphere: 5
Food: 5
Service: 5
It isn't very hard to make a #1 burger but apparently the Dairy Queen in Laurel, MS can't do it. Not pleased AT ALL!
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Original Cheeseburger
Restaurantji Recommends
Iāve eaten twice in the last few days and itās such a great experience. Food is fresh, delicious. Service is outstanding especially Mrs. Diane, Rhonda, & Christiana - all STARS!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strips with Fries
It isn't very hard to make a #1 burger but apparently the Dairy Queen in Laurel, MS can't do it. Not pleased AT ALL!
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Cheeseburger
Just love this place
Atmosphere: 5
Food: 5
Service: 5
Awesome people work here,,thank you!!!
Atmosphere: 5
Food: 5
Service: 5
This is a great restaurant! We've returned time and time again. The owner, when we go on Sundays, is always there. He makes it a point to get to know his repeat customers and remember their names, coming out of the kitchen to check how your meal was and to make light conversation. I always thought that was really nice of him, as busy as he must be. The rest of his staff are always very friendly as well. His store is clean and always well stocked, I don't believe we've ever been told "sorry we're all out" I'm sure it does happen from time to time and maybe we've been lucky but my family has been coming here for years and it just simply has not happened to us. I think this speaks to the management's dedication and attention to detail!. When a restaurant's food and service is questionable, we simply do not return. That's never been the case with Laurel's Dairy Queen Grill & Chill. If it were in the future, our past experiences here would warrant notifying the manager, as we know he would rectify the situation. We have yet to find this necessary. Keep up the great work, guys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 8 Regular Ice Cream Cake, Chicken Strips with Fries, 10 Regular Ice Cream Cake, Large Ice Cream Cone
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