Papa Johns Pizza
2001 MS-15, Laurel
(601) 399-2828
Recent Reviews
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Absolutely adored Fe and the team while I visited. They are amazing and made sure I and everyone else in the store at the time was very well taken care of and had everything we needed! I wish I could give 10 stars! Very clean, fast, friendly service. The food was AMAZING!!!! Ive personally never been the one to go to Papa John's, but this location just earned my business over dominios, little ceasers, and pizza hut! Great job fe and deja! Keep up the good work. Now this is what I call customer service and amazing quality!
Atmosphere: 5
Food: 5
Service: 5
We threw my grandmother a party for her 75th birthday last weekend, and toward the end of the night she said she wanted Papa John’s, her favorite! I placed my order online and called the store to ask for a few extra pepperoncini peppers. While on the phone, I mentioned it was for my grandma’s birthday, and the young lady I spoke with was so sweet. She wished my grandma a happy birthday, asked her name, and even asked if she liked desserts.
When our order arrived, we were surprised to see that she had added a free cookie cake and wrote a birthday message for my grandmother right on the box. It was such a thoughtful and unexpected gesture that made my grandma’s night!
From the staff at the store to the delivery driver, the customer service was top-notch. You could tell they genuinely cared. Please give a huge thank you to the team! Y’all went above and beyond, and it truly meant a lot to us. ❤️
Atmosphere: 5
Food: 5
Service: 5
Pizzas over cooked and tuff to eat
Atmosphere: 2
Food: 3
Service: 5
I would just like to say this is the most freaking awesome Papa John’s location I have ever been into. The pizza is good, proud they have gluten free crust, which they are obviously very careful with because my daughter has a gluten allergy and doesn’t have any issues from eating the pizza. Most importantly though, the people that work here are incredible! Every time I go in, I get called by name and they are always happy to see me. This group definitely has a great rapport with their customers. There’s one lady that works there in particular, and she works a lot!, that makes me feel as though I am the most important customer of the day (and have seen the same with her interaction with other customers). Long story short, if I’m in the mood for Papa John’s, this will always be my go-to. Great people and good food!
I ordered a pizza at 4:43 pm on 8-30-2025. I called back at 5:43 pm and pizza was delivered to wrong address. Nobody from Papa John's called me and told me. It will be a cold day in hell before I ever order from them again. Poor customer service. I found out that the Door Dash delivery person kept the pizza for themselves. Hope they got sick eating it.
My favorite pizza spot. These guys are great!
Atmosphere: 4
Food: 5
Service: 4
Fe, the young lady who took our order, had the best personality and was so helpful. It was nice to actually receive good customer service (lately, it seems for almost all places it is non-existent). The pizzas and cheesy bread were also very good. So glad we decided to try Papa Johns again.
Food: 5
Service: 5
Food was okay place needs updated and took forever for customer service
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Jalapeno Roll
I had the absolute best service! All of the employees were so friendly. Pizza was great! We had a mix up and the manager was so quick to make it right. And she was so professional and kind about it too.
Atmosphere: 5
Food: 5
Service: 5
Pizza was dry hardly no sauce.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Pizza was delicious and the service was great! ?
Parking: Parking lot is good for a little shopping center.
Kid-friendliness: The lady that was there was great towards us all and loved having the child watch while she made our pizza! ?
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Create Your Own
Papa John's has certainly raised the bar when it comes to delivering a delicious pizza experience, and it's easy to see why they've earned their spot as a top contender in the pizza game. With their focus on quality ingredients and customer satisfaction, they've crafted a pizza that's hard to beat.
The first impression of a Papa John's pizza is nothing short of enticing. The vibrant colors and fragrant aroma of the toppings certainly build anticipation. And when you take that initial bite, you'll find yourself immersed in a world of flavor. The crust, baked to a perfect crisp, provides a satisfying contrast to the chewy texture within.
The real standout, however, lies in the ingredients they so proudly showcase. From the juicy, bursting-with-flavor tomatoes to the savory, carefully spiced meats, each ingredient is meticulously chosen and prepared. You can truly taste the difference that quality makes. The freshness and balance of flavors elevate Papa John's above your run-of-the-mill pizza joints.
While Papa John's excels in many areas, there's room for a little improvement, which is why I give them a stellar four-star rating. The customer service, for the most part, shines brightly. The staff and delivery drivers are often friendly and efficient, ensuring your pizza arrives hot and on time. However, there have been a few occasions where the service fell a tad short of exceptional.
In summary, Papa John's is a fantastic choice for anyone seeking a superior pizza experience. Their dedication to "Better Ingredients, Better Pizza" is evident in every bite. While their service could use a slight nudge towards consistency, the overall experience remains impressive. So, if you're craving a pizza that delivers on taste and quality, Papa John's is a solid option that will surely hit the spot!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Create Your Own, Ultimate Pepperoni Pizza
love the pizza, made justright
Atmosphere: 5
Food: 5
Service: 5
Stopped by on 3.14, National Pie day. Got a pizza for $3.14, sorta. They weren't running the special so they gave us the discount anyway by cutting the cost of everything we bought.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own
The whole crew are just amazing. The pizza is always delicious. They treat you like family. Seriously if you want great everything go see Felisa and fam.
Atmosphere: 5
Food: 5
Service: 5
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