VERY DISAPPOINTED!NOT A PLACE, I EVER PLAN TO RETURN!!
Willie McGill
When I arrived to this establishment I had to wait 30 minutes for someone to take my order. When I got the food the chicken was undercooked and the macaroni was burned. I paid about 50 dollars just for the food to be undercooked,burned,and old.
Atmosphere: 1
Food: 1
Service: 2
Vanessa Hutchinson
Worker at drive thru was very rude with customers. Workers can not count to 5. I did not get everything I paid for.
Atmosphere: 1
Food: 1
Service: 1
Shannon (NOLA Gent)
So I ordered spicy chicken tenders and got regular tenders which I assume they didn't have any spicy tenders ready and they just didn't bother to tell me or maybe they don't even serve those at this location... I ordered Mardi Gras Mustard Sauce and they neglected to include that so I had to go stand in line again to retrieve my sauces. They have lemons or lemon juice packets for the unsweet tea drinkers which is always a ridiculous oversight. Overall it seems that it is true that the Popeyes locations in New Orleans are better than the other ones.
Atmosphere: 2
Food: 2
Service: 2
Brandon Nolan
Employees are rude and disrespectful, they never get your order correct, they talk over you and have attitudes the entire time you are there. They also run customers away by continuously making them repeat their order. The employees are doing this because management there allows it and will not train and discipline their VERY low quality employees they hire
Atmosphere: 1
Food: 1
Service: 1
Robbie Milton
We dined in a woman who took the order was sitting down and they give people the wrong orders and when you say anything about it they just get bad attitude will not eat their anymore
Atmosphere: 1
Food: 3
Service: 1
Jeremy pittman
Good service,clean and polite staff ( early shift).
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Red Beans & Rice, Signature Chicken Combo
Jasmine Jones
It was very slow and took an hour to get my food. Three workers sitting outside talking while the drive thru backed up. But the lady at the drive thru was very helpful. It wasn't her fault because she did all she could do. It's a bunch of lazy workers there. They need to do better!!
The Journey
This is the most GETTO place you could ever possibly go to! While working I went here to pick up food, two different orders and was handed only one. So as I was waiting on my second order one of the employees pointed at me and asked other people standing in line “what the hell is she waiting on?” I nicely said, “I had two orders with the same name.” She quickly makes that and forgets the drink so I waited, again just to be told “what is it now ma’am?” She then immediately apologized after realizing no matter how rude she was being I was going to be nice regardless. This wasn’t even a first time thing with her, but THREE TIMES this week with the same employee! Two others ordering kept asking about why it was taking over twenty minutes just for someone to take their order, and maybe that’s why she was aggravated. Whatever the case was I’ll never go to this GETTO PLACE, AGAIN!
Atmosphere: 1
Food: 3
Service: 1
Brandi Murray
I ordered a mobile order. 12pc family meal and when I got there the lady told me to pull up and wait 15 mins so I pulled up and then 2 cars come behind me and was waiting on there food also. Then a lady walked out to both cars and gave them their food and told us our order was given to the wrong person. The staff was so rude and told us if we wanted our order we had to wait longer. We still hadn’t got our money back.
>be me >craving some fried chicken >decide to hit up Popeyes >walk in, greeted by the smell of Louisiana spices >order a Spicy Chicken Sandwich, some Cajun Fries, and a side of Red Beans & Rice >cashier is friendly, gives me a smile >sit down, food arrives quickly >take a bite of the Spicy Chicken Sandwich >mfw it's crispy and juicy, just the right amount of heat >Cajun Fries are seasoned to perfection, crispy on the outside, soft on the inside >Red Beans & Rice is a solid side, hearty and flavorful >decide to treat myself to a Strawberry Biscuit for dessert >sweet, flaky, and a perfect end to the meal >leave feeling satisfied and happy >4/5 would Popeyes here again
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Red Beans & Rice, Popeyes Strawberry Biscuits
Jay Byrd
Wasn't greeted, just stared at till I ordered. Girl taking orders texting in front of customers while standing at register. Employees trash talking managers in front of customers. Forgotten items off of order. This place has really fallen off.. not that they were great to begin with..
Atmosphere: 1
Food: 2
Service: 1
Steve Huckabee
Everything about this visit was amazing. The staff were the most friendly people I've ever encountered at a fast food place. Definitely the best experience I've ever had at a Popeye's.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Beans and Rice, 1 Biscuit, Regular Red Beans & Rice, Spicy Chicken Sandwich Combo, Frozen Mango Lemonade
Jayson Hilbun
Specifically asked before I paid for my food if I was gonna have to pull up and wait I was told no that it would be right up after sitting at the window for nearly 15 minutes I am then told to pull up and waited for an additional 20 minutes if you don’t have the chicken available when it’s ordered they say that I will never come back to they one on Hwy 15 in laurel ms
Atmosphere: 1
Food: 2
Service: 1
Kierra Simone
Great place to go, THIS Popeyes has nice employees and they usually have fast service. I didn’t feel rushed or like I was being a nuisance when I changed my order. So that was great.
Parking: They have a huge parking lot and if it ever gets full, they’re located directly beside a pharmacy and grocery store, so there is plenty of parking.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Homestyle Mac & Cheese Kids' Meal, 4pc Nuggets Kids' Meal, Popeyes Apple Pie, 16pc Handcrafted Tenders Family Meal, Frozen Mango Lemonade
VERY DISAPPOINTED!NOT A PLACE, I EVER PLAN TO RETURN!!
When I arrived to this establishment I had to wait 30 minutes for someone to take my order. When I got the food the chicken was undercooked and the macaroni was burned. I paid about 50 dollars just for the food to be undercooked,burned,and old.
Atmosphere: 1
Food: 1
Service: 2
Worker at drive thru was very rude with customers. Workers can not count to 5. I did not get everything I paid for.
Atmosphere: 1
Food: 1
Service: 1
So I ordered spicy chicken tenders and got regular tenders which I assume they didn't have any spicy tenders ready and they just didn't bother to tell me or maybe they don't even serve those at this location... I ordered Mardi Gras Mustard Sauce and they neglected to include that so I had to go stand in line again to retrieve my sauces. They have lemons or lemon juice packets for the unsweet tea drinkers which is always a ridiculous oversight. Overall it seems that it is true that the Popeyes locations in New Orleans are better than the other ones.
Atmosphere: 2
Food: 2
Service: 2
Employees are rude and disrespectful, they never get your order correct, they talk over you and have attitudes the entire time you are there. They also run customers away by continuously making them repeat their order. The employees are doing this because management there allows it and will not train and discipline their VERY low quality employees they hire
Atmosphere: 1
Food: 1
Service: 1
We dined in a woman who took the order was sitting down and they give people the wrong orders and when you say anything about it they just get bad attitude will not eat their anymore
Atmosphere: 1
Food: 3
Service: 1
Good service,clean and polite staff ( early shift).
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Red Beans & Rice, Signature Chicken Combo
It was very slow and took an hour to get my food. Three workers sitting outside talking while the drive thru backed up. But the lady at the drive thru was very helpful. It wasn't her fault because she did all she could do. It's a bunch of lazy workers there. They need to do better!!
This is the most GETTO place you could ever possibly go to! While working I went here to pick up food, two different orders and was handed only one. So as I was waiting on my second order one of the employees pointed at me and asked other people standing in line “what the hell is she waiting on?” I nicely said, “I had two orders with the same name.” She quickly makes that and forgets the drink so I waited, again just to be told “what is it now ma’am?” She then immediately apologized after realizing no matter how rude she was being I was going to be nice regardless. This wasn’t even a first time thing with her, but THREE TIMES this week with the same employee! Two others ordering kept asking about why it was taking over twenty minutes just for someone to take their order, and maybe that’s why she was aggravated. Whatever the case was I’ll never go to this GETTO PLACE, AGAIN!
Atmosphere: 1
Food: 3
Service: 1
I ordered a mobile order. 12pc family meal and when I got there the lady told me to pull up and wait 15 mins so I pulled up and then 2 cars come behind me and was waiting on there food also. Then a lady walked out to both cars and gave them their food and told us our order was given to the wrong person. The staff was so rude and told us if we wanted our order we had to wait longer. We still hadn’t got our money back.
Restaurantji Recommends
>be me
>craving some fried chicken
>decide to hit up Popeyes
>walk in, greeted by the smell of Louisiana spices
>order a Spicy Chicken Sandwich, some Cajun Fries, and a side of Red Beans & Rice
>cashier is friendly, gives me a smile
>sit down, food arrives quickly
>take a bite of the Spicy Chicken Sandwich
>mfw it's crispy and juicy, just the right amount of heat
>Cajun Fries are seasoned to perfection, crispy on the outside, soft on the inside
>Red Beans & Rice is a solid side, hearty and flavorful
>decide to treat myself to a Strawberry Biscuit for dessert
>sweet, flaky, and a perfect end to the meal
>leave feeling satisfied and happy
>4/5 would Popeyes here again
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Red Beans & Rice, Popeyes Strawberry Biscuits
Wasn't greeted, just stared at till I ordered. Girl taking orders texting in front of customers while standing at register. Employees trash talking managers in front of customers. Forgotten items off of order. This place has really fallen off.. not that they were great to begin with..
Atmosphere: 1
Food: 2
Service: 1
Everything about this visit was amazing. The staff were the most friendly people I've ever encountered at a fast food place. Definitely the best experience I've ever had at a Popeye's.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Beans and Rice, 1 Biscuit, Regular Red Beans & Rice, Spicy Chicken Sandwich Combo, Frozen Mango Lemonade
Specifically asked before I paid for my food if I was gonna have to pull up and wait I was told no that it would be right up after sitting at the window for nearly 15 minutes I am then told to pull up and waited for an additional 20 minutes if you don’t have the chicken available when it’s ordered they say that I will never come back to they one on Hwy 15 in laurel ms
Atmosphere: 1
Food: 2
Service: 1
Great place to go, THIS Popeyes has nice employees and they usually have fast service. I didn’t feel rushed or like I was being a nuisance when I changed my order. So that was great.
Parking: They have a huge parking lot and if it ever gets full, they’re located directly beside a pharmacy and grocery store, so there is plenty of parking.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Homestyle Mac & Cheese Kids' Meal, 4pc Nuggets Kids' Meal, Popeyes Apple Pie, 16pc Handcrafted Tenders Family Meal, Frozen Mango Lemonade
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