Starbucks

701 Baptist Dr, Madison
(601) 812-8670

Recent Reviews

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Victor Garcia

They make delicious coffee just the way I like it. I invite you to come here. They've improved so much.

Atmosphere: 5

Food: 5

Service: 5

Gracie Watson

Everything was good!!!

Atmosphere: 5

Food: 5

Service: 5

Jasma O'Kelley

Service is so dead here. There may be 2-3 baristas who are consistently friendly and act as if they enjoy their jobs. I’m from a major city, nowhere in Mississippi, where there’s literally may be 4-5 Starbucks every 2-3 blocks and I have never seen the type of lackluster service as I do in this market. When the last group of baristas went off to college, it gave more time for this new wave of employees and this is what will really just make someone go cold turkey and give it up. It used to be busy but now none of the locations are hardly busy, that should’ve been a sign to upper management but hey, if the market’s service bar is set at this “standard” then I guess this is the culture here. Even reading the other reviews, sorting by newest, you can definitely see a trend. It’s unfortunate, however when you bring up concerns you’re met, with the exception of about 3- 4 baristas, with attitude and unfriendly responses. I know nothing will be done, as it seems to be getting worse and I’m actually beyond calling to report poor service and erroneously made beverages.

Service: 1

Peggy

Excellent service and excellent staff. The store is always clean and our food and beverages are always perfect!

Atmosphere: 5

Food: 5

Service: 5

Russ Barry

Not a good location. Large white chocolate mocha is a regular for me. Not here though. Taste is consistently weak like there is little to no expresso. I have even tried an extra shot which in a large should be 4 shots. Just taste like milk and sweet. We no longer go here to this location because of the quality. We go down the street. Location is normally clean. The coffee is always weak for some reason. Not even sure they add coffee to a drink. It’s that weak. Don’t think they follow the standard Starbucks recipe here.

Atmosphere: 4

Food: 2

Service: 3

John M. Holmes

Terrible unfriendly service

Service: 1

Jasmine Johnson

Always getting orders wrong

Mia P

First time ever at this Starbucks & drive-thru customer service lacks. The coffee I ordered didn’t taste the same as the last time I had ordered it at a different location. Bummer.
Will drive further next time.

Atmosphere: 1

Food: 1

Service: 1

Colin Tacker

Burnt coffee

Atmosphere: 1

Food: 1

Service: 1

Aubrey Wigginton

I went to this Starbucks with two of my friends and they managed to get both of their orders completely wrong

Atmosphere: 3

Food: 4

Service: 1

Einna

This Starbucks is a hit or miss. They are really need to work on being consistent with making coffee because if I am paying $6 and up for a cup I expect a good cup. Half the time I will bypass this Starbucks and go to CUPS down the street ……I just want want a good cup of coffee to start my day….A Carmel Marciano should not taste like hot whole milk…..So disappointing ….

Kevin Riordan

Coffee was not hot

Courtney Stephenson

Use to be my go to location, service is terrible, not anymore.

Atmosphere: 2

Food: 2

Service: 2

Stephen Watts

Slowest rudest I’ve been to in the US and I travel all over

Atmosphere: 2

Food: 3

Service: 1

Tarisa Casper Tibbit

Horrible customer service. The girl taking drive thru orders was clearly not interested in doing her job. Deadpan monotone, apathetic

Service: 1

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