Eric B. Bach, who owns The Strawberry Cafe’, is extremely rude to people who have service animals, even with legal documentation. Eric lacks integrity and empathy completely. Imagine having a bad day and experiencing mental health issues already and your intention is to relax and have a good time eating when you’re out of town. But then someone you don’t know decides to go off on you, a single young woman and her mother. If you have an animal, please don’t go to The Strawberry cafe’ because you will be humiliated in front of the entire restaurant and regret it. There is a way to handle situations professionally and that didn’t happen. I feel sorry for his wife if he is married if this is how he treats the literal public and is cool with it. I’m not cool with his behavior and would not recommend this restaurant to other people who I care about because it is not an emotionally safe environment. I am pretty grossed out.
Atmosphere: 1
Food: 1
Service: 1
Wolfram Fischer
Excellent food and Ben makes the best cocktails!
Atmosphere: 5
Food: 5
Service: 5
Melissa Stuckey
Excellent! Service was a bit slow but the restaurant is very busy and packed at lunchtime.
Atmosphere: 5
Food: 5
Service: 4
KIMBERLY TAYLOR, EXECUTIVE BROKER, GRI
Just DELICIOUS!!😋 Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Sara Lee
Nice atmosphere. Great food! On second visit I had a wonderful shrimp poboy.
Atmosphere: 5
Food: 5
Service: 5
Michael Barnett
Food was very good.
Atmosphere: 5
Food: 5
Service: 5
Tim Scott
Very unique place with a great menu and service!
Atmosphere: 5
Food: 5
Service: 5
Scot Thompson
Cool little spot with great food
Atmosphere: 5
Food: 5
Service: 5
jessica walter
Quick and friendly service. The redheaded gentleman working the bar was incredibly helpful and kind. My order came out perfect. Will be returning for sure
Ora Weathersby
We were greeted with a smile.It didn’t take long to get seated. The menu was affordable and refreshing. We love the hummus.Everyone enjoyed the food and drinks the service was amazing the atmosphere was comfortable.
First time dining here. ..from St. Louis, MO. The fried green tomatoes, pita bread and shrimp creole pasta was exceptional.
Jane Doe
the manager is an extremely rude individual that is pushing away customers. sad to see because this business used to be so lovely.
Jazmen Tanisha
The manger is very racist. Me and my friend had a problem with our food and he got mad because I wanted to exchange my dish and told us to never return. He didn't even want to fix the problem, very unprofessional!!!!!
Dean Georgiev
I had the greatest chicken sandwich on a fluffy brioche bun with crispy, crunchy fried chicken with all the fixings. The homemade onion rings had great flavor too.
Chelsea
Tried SC for lunch for the first time visiting the area based on the reviews. Overall, not too bad 4/5. We’d like to come back for a second meal try!
I’ll begin with the good: The food and drinks are very good and excellent quality. Excellent mimosas and the fresh fish of the day was very good! Would love to try their brunch sometime.
Here’s the drop of 1 star.
The service was good until we got served our food. Our waitress was very nice and attentive, however I asked for my Brussels sprouts to be subbed out for fries which didn’t happen. So that was a little disappointing but she didn’t charge me for it so no big deal - I let it slide.
Once we received our food we never saw her again after. She didn’t check in to see if it was good/correct or follow up to give us our check. A nice gentleman who we presumed might have been the owner did ask us once in passing at which we’re pretty much done eating at that point. Then we had to additionally wait about 15-20mins and ask him again for the check ourselves. So we just got a little confused about who to lookout for with our table.
Overall I do feel this spot is a great local place in the community, maybe just a little bit better coordination with your staffs consistency in customer service might help? We’d still like to come back for a second try, as I mentioned above I do feel it would be a great brunch spot. Maybe it’s because we came for lunch or just an off day?
Still recommend. You be assessors my fellow google review friends. Happy dining!
Eric B. Bach, who owns The Strawberry Cafe’, is extremely rude to people who have service animals, even with legal documentation. Eric lacks integrity and empathy completely. Imagine having a bad day and experiencing mental health issues already and your intention is to relax and have a good time eating when you’re out of town. But then someone you don’t know decides to go off on you, a single young woman and her mother. If you have an animal, please don’t go to The Strawberry cafe’ because you will be humiliated in front of the entire restaurant and regret it. There is a way to handle situations professionally and that didn’t happen. I feel sorry for his wife if he is married if this is how he treats the literal public and is cool with it. I’m not cool with his behavior and would not recommend this restaurant to other people who I care about because it is not an emotionally safe environment. I am pretty grossed out.
Atmosphere: 1
Food: 1
Service: 1
Excellent food and Ben makes the best cocktails!
Atmosphere: 5
Food: 5
Service: 5
Excellent! Service was a bit slow but the restaurant is very busy and packed at lunchtime.
Atmosphere: 5
Food: 5
Service: 4
Just DELICIOUS!!😋 Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Nice atmosphere. Great food!
On second visit I had a wonderful shrimp poboy.
Atmosphere: 5
Food: 5
Service: 5
Food was very good.
Atmosphere: 5
Food: 5
Service: 5
Very unique place with a great menu and service!
Atmosphere: 5
Food: 5
Service: 5
Cool little spot with great food
Atmosphere: 5
Food: 5
Service: 5
Quick and friendly service. The redheaded gentleman working the bar was incredibly helpful and kind. My order came out perfect. Will be returning for sure
We were greeted with a smile.It didn’t take long to get seated. The menu was affordable and refreshing. We love the hummus.Everyone enjoyed the food and drinks the service was amazing the atmosphere was comfortable.
Restaurantji Recommends
First time dining here. ..from St. Louis, MO. The fried green tomatoes, pita bread and shrimp creole pasta was exceptional.
the manager is an extremely rude individual that is pushing away customers. sad to see because this business used to be so lovely.
The manger is very racist. Me and my friend had a problem with our food and he got mad because I wanted to exchange my dish and told us to never return. He didn't even want to fix the problem, very unprofessional!!!!!
I had the greatest chicken sandwich on a fluffy brioche bun with crispy, crunchy fried chicken with all the fixings. The homemade onion rings had great flavor too.
Tried SC for lunch for the first time visiting the area based on the reviews. Overall, not too bad 4/5. We’d like to come back for a second meal try!
I’ll begin with the good: The food and drinks are very good and excellent quality. Excellent mimosas and the fresh fish of the day was very good! Would love to try their brunch sometime.
Here’s the drop of 1 star.
The service was good until we got served our food. Our waitress was very nice and attentive, however I asked for my Brussels sprouts to be subbed out for fries which didn’t happen. So that was a little disappointing but she didn’t charge me for it so no big deal - I let it slide.
Once we received our food we never saw her again after. She didn’t check in to see if it was good/correct or follow up to give us our check. A nice gentleman who we presumed might have been the owner did ask us once in passing at which we’re pretty much done eating at that point. Then we had to additionally wait about 15-20mins and ask him again for the check ourselves. So we just got a little confused about who to lookout for with our table.
Overall I do feel this spot is a great local place in the community, maybe just a little bit better coordination with your staffs consistency in customer service might help? We’d still like to come back for a second try, as I mentioned above I do feel it would be a great brunch spot. Maybe it’s because we came for lunch or just an off day?
Still recommend. You be assessors my fellow google review friends. Happy dining!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fish
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