Wendy's
101 Colony Crossing Way, Madison
(769) 990-4455
Recent Reviews
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HORRIBLE HORRIBLE. Ordered online my jbc had NO BACON the bun was old and wilted. The baked potato looked a mess and over cooked bacon.
They need to do better or shut down.
Atmosphere: 1
Food: 1
Service: 1
My family and I went on a Sunday(Aug 17, 2025)... I placed the order, and paid. I was then asked to move down and wait. We waited 20 mins for a NUMBER 5! The chicken wrap with no ranch. I only waited that long because the doors were locked. Well in 20 mins, the food came out cold and full of ranch. I stopped the worker and told her. She went back in for another 10mins. Came out and said WE DECIDED TO REFUND YOUR MONEY WE DONT HAVE ANY CHICKEN... I sat there all that time for ABSOLUTELY NOTHING‼️..... It was a complete waste....Every time we go its a problem. This will be my last time
Atmosphere: 1
Food: 1
Service: 1
20 minute wait in drive thru even when mobile ordering ahead. Multiple staff members playing on phone. Order was wrong. They were out of all kinds of things. Seems to be an insane failure on the management. Corporate needs to step in here.
Atmosphere: 1
Food: 1
Service: 1
Delicious!!
Atmosphere: 5
Food: 5
Service: 5
Kids like the nuggets
Atmosphere: 5
Food: 5
Service: 5
If you’re white just move on. They don’t want your business here. They have the most miserable attitudes at this location.
The corporation needs to get involved here regardless if it’s franchise owned. A black eye for all Wendy’s.
Ive been here several mornings and they be open but no one never comes to speaker to take my order...What is going on at this location
Has to be the worst Wendy's ever. At the drive-thru, I didn't get my drink. Employees took forever and obviously forgot about me. They were wandering about with no urgency at all. But this is no exception. Never had good experience here in several trips. Lots of good restaurants in the area. Should be a top earner but obviously isn't. Doesn't anyone there care about fixing this?
The burger was good but would have been great if it had been made to order. I ordered with no cheese, and it came with cheese on both sides of the meat. I like getting what I order.
Food: 3
Service: 4
Good service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Quick service. Hot good good.
Food: 5
Service: 5
Recommended dishes: Hamburger
Top notch Wendys loation here! Clean! Really well kept! We stop in and have great fresh crispy perfect frys and robot drinks often. always eat in.
Atmosphere: 5
Food: 5
Service: 5
Food was fresh , hot , and quick
Atmosphere: 5
Food: 5
Service: 4
This franchisee definitely needs to check this store out. This is a joke.
Atmosphere: 1
Food: 3
Service: 1
I ordered the combo and didn’t get my fries so I went inside to get my fries and the manager was rude but the way she talk to me. It’s not my fault that the person taking my order didn’t ring me up for the combo. People really need to work on their rudeness that’s what blows my mind more than anything not that the order was taken wrong because Stuff happens like that that’s I expect that, but I don’t expect rudeness for my manager of all people
Atmosphere: 1
Food: 1
Service: 1
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