Wendy's

1251 Gluckstadt Rd, Madison
(601) 431-0167

Recent Reviews

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Gavin N

Very respectful. Good food. Waited 5 mi uses and It was done.

Erica Miller

**** MY REVIEW ALONG WITH THE MULTIPLES BEFORE NEED TO BE ADDRESSED! WHY IS THIS LOCATION STILL IN BUSINESS ?? ****

I am absolutely mortified at this location! I come from a big city where I learned about franchise and corporate chained restaurants! It’s sad to say you can tell the difference solely off the service received! Since living here I have had issues at this location! I have called corporate, received refunds, and experienced better service at other locations! The downside is this one is the closest to home and convenient! I went today and I do believe until something’s change it will be my last! I asked for the elderly woman’s name who confirmed she was the manager and her response was “why”? I ordered a mobile along with a drive thru order which I had incomplete/cold fries and missing nuggets! There was a young woman at the window who asked me with a stank face what’s wrong with the fries? I asked would you accept fries like this and she said “they're fine to me”! I am calling corporate once again as they will refund but the concern here is this location should be aware of its employees and the inability to follow WENDYS standards for service! This has to be the wordy Wendy’s location I have ever visited! Good luck to anyone who visits here!

Alex Warren

Awful! Didn’t even want to give it one star. Worst Wendy’s I’ve ever been to. Ordered and paid online and all the employees have to say is “Well our system is down, I don’t know what you need to do but we can’t help you.” Nothing but attitudes from the employees and they can’t seem to get the order right on top of it. I’ll spend my money elsewhere from now on.

Jerry Miller

My wife just ordered 2 frostys at the window and had to pull up and wait. After waiting 20 minutes she looked at her ticket and saw she had been charged for 3 frostys. She went in to correct the order and get the Frostys. She was verbally attacked by manager Natasha.

Natasha told her the customer was not always right and was loud and a show off and smart mouthed. She refunded her for one frosty. After waiting awhile longer she just left without the Frostys.

This manager needs training or firing. Probably the latter. I wouldn’t allow her to feed an animal. DEI at work for America!

courtcourt Tv

This my 3rd time coming here and it’s the same problem with the SAME person the short brown/light skinned lady with short blonde hair idk if she is a manger or what , bc usually she’ll be wearing a blue shirt & she has the most rude and nasty attitude for no reason and she always make up some lie as to why I can’t use the app !and I use to work at Wendy’s so ik how the app goes but she probably don’t even. know how to use it and got the nerve to be a manager lol but this is my 3rd time coming here and I live around here so I hope soon enough she won’t be working there any more & im reading all these other complaints and they seem to be all about her too describing the looks of the same person as I did.

Crissty Lugo

Dietary restrictions: Gluten-free salad ? ?
Wendy's single burger combo ?

Food: 5

Service: 5

Wyatt Jenkins

The food was decent, however, the service was sub-par. I felt that I was treated as a number rather than a customer. I requested 2 special instructions, neither of which were fulfilled though acknowledged.

Atmosphere: 3

Food: 3

Service: 1

Brett Derossette

If you come here, make sure it isn’t the drive through. Doesn’t matter how busy it is or what time of day/night it is… you will be waiting more than 30 minutes. Garbage service. This place puts a priority on its DoorDash orders and not its in person customers. Seriously… eat anywhere else.

Atmosphere: 3

Food: 2

Service: 1

Blake Creel

Very poor customer service. Went through the drive through and didn’t get what I ordered then I went inside to correct it had to tell them what I wanted multiple times finally got what I ordered then went to use the restroom and one of the workers hanging out in the bathroom and cigarette ashes (at least I think it was from a cigarette) in the urinal. If I could give a 0 star rating I would..

Atmosphere: 1

Service: 1

Michael Cantu

Breakfast burrito ?

Atmosphere: 5

Food: 5

Service: 5

A H

Ordered the jr bacon cheeseburger, fries, chicken nuggets and drink combo (2 of them) and they hit the spot. No complaints.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Fries, French Fries

Angrea Tucker

Fast, hot food.

Bonnie Coleman

Horrible service. I’ve been coming to this location for years and the service and food here has gone way down over the last year. I’ve given them the benefit too many times , thinking it would get better, and sadly it has not. Fries are cold, stale, not fresh and the wait time is way too long for a fast food chain!

Atmosphere: 1

Food: 1

Service: 1

Gerald Roberson

The food was cold, the service nice but the staff was short they needed help

Atmosphere: 4

Food: 3

Service: 4

BIG BRUH

Doesn’t look like baconator fries to me! Also, i think i was taken advantage of…when did a meal at wendys cost $19?

Atmosphere: 1

Food: 1

Service: 1

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