There seems to be a lot of negative delivery reviews so I thought I'd at least leave our positive pick up experiences. We've never had an issue with this location. Yes it's a little "shoddy" looking from the outside and could definitely use a curb appeal refresh, but the inside seems decent. To be honest, most of the area is like this so don't be derailed by the outside appearance lol.
We live outside of Meridian, so we normally just place a mobile order and pick it up when were in town. No issues and the pizza is always hot and exactly what we've ordered. In fact, it's normally ready very quick with pick up and we don't have to wait a long period of time.
The staff has been great too upon picking up our pizza! Even checking to make sure our extra sauces are in the box if we order them.
Parking: Parking right out front of the shop and on the side.
I am extremely disappointed with the service provided by this company. Despite giving them the benefit of the doubt and choosing to go with them directly, after giving a year break for the same thing it was a frustrating experience again. Unlike DoorDash, which can deliver in rain, cold, and darkness without any issues, this company failed to deliver to my door without hassle.
Even though I clearly stated to leave it at the door, the manager called me when I didn't answer their phone because they wanted me to come get it at the road. This kind of service is unacceptable, and it should be straightforward for deliveries to be made as instructed without additional complications.
I hope they seriously consider improving their service, as convenience and customer instructions should be their priority.
Atmosphere: 1
Food: 3
Service: 1
Timothy Bietz
So I drove 11 hours in the car from Texas. We get to the hotel with two hungry kids and decide to order pizza. We call Papa John’s because we can usually depend on them, well Meridian MS is definitely not the place to depend on them. I was told 45 minutes for delivery, well fast forward to 1 hour since our order and we call to check only to be told it showed order completed on their end, like it’s not their problem because apparently they don’t deliver their own pizza, probably because they don’t want to pay them enough to deliver pizza. They tell me I should check the front desk for it, so I do and of course no pizza. I go back to my room and call the store again and at this point I’m so pissed I can’t see straight, I am then informed they can remake it and send it out again and I have already waited over an hour for the food. So I told them I want a refund because I have waited way too long for my order at this point and 2 hours is ridiculous. I will order from Pizza Hut next time, they don’t take an hour for pizza. PS: Pizza did arrive at about the 1 hour 20 minute mark and it was cold so I still stand by this review. They need to pay delivery people because if I wanted Door Dash to deliver my food I would order it from them.
Kid-friendliness: N
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Ranch Dipping Sauce
Dj K33N3
Cheap date night starts at Baskin Robbins for dessert before dinner. First we order pizza then while waiting we have ice cream. Perfect every time. The best pizza in town is you ask me me. Thanks team!!
Atmosphere: 5
Food: 5
Service: 5
Mr. None of Your Business
Cheap date night starts at Baskin Robbins for dessert before dinner. First we order pizza then while waiting we have ice cream. Perfect every time. The best pizza in town is you ask me me. Thanks team!!
Atmosphere: 5
Food: 5
Service: 5
Tasha Turner
Good employees and the food is hot and ready
Atmosphere: 5
Food: 5
Service: 5
Erin Skinner
They were great and answered all my weird questions at 12am on a Saturday lol
Atmosphere: 5
Food: 5
Service: 5
D Swanner
I ordered 3 pizzas for delivery this evening. I was kind of on the fence between ordering from them or a competitor because of the look of their building. The awning thing out front is faded, torn and looks bad. But I went ahead and ordered because they had a special on large one toppings. The delivery driver was great. But the 'your food is on its way' map was terrible. It doesn't show how close or far they are from you. So I had to sit by the door waiting for 10 minutes. Anyways, very happy with the driver! But the pizzas. They had plenty of cheese. But they were so bland. It really wasn't enjoyable eating the couple of slices that I had. And their 'survey' they sent me afterwards was terrible. I spent 3-4 minutes and got halfway through and it locked up and gave me an error message. So I just wasted that time. I'm just unhappy with the entire ordeal!
Atmosphere: 2
Food: 2
Service: 5
C&J Handyman Service
The delivery driver Johnny Chesney text my number to tell me he was in the way I replied with ok thanks. He continued texting me until he arrived with my order the. Continued texting after he left from making the delivery. Flirting and being very unprofessional. I am a Married Christian man. I think this was a bit to
This happened on Monday night, my pizza was undercooked and doughy. And this is the second time this has happened!
Atmosphere: 1
Food: 1
Service: 1
Kay Rains
Great pizza...fast service...courteous employees..
Parking: Drive up to front door...run in pick up pizza and out in a few minutes...
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Special Garlic Dipping Sauce, Garlic Parmesan Breadsticks, Super Hawaiian Signature Specialty Pizza
Tanya Cormier
Papa John’s pizza is great but GrubHub sucks. 2 hours later and we had to pick our pizza up ourselves.
Food: 5
Service: 1
Rodney Wooten
I thought I did a review in the past but I guess I didn't so I'm doing it now. I've been dealing with this location for awhile now( before and especially DURING Covid) and I NEVER had a bad experience with them, whether I was picking up or having my food delivered and I must say their service is very professional, courteous and friendly, the food is always hot and freshly cooked and the wait time is never overbearing, especially with the delivery orders! THANKS Papa John's and KEEP UP THE GOOD WORK! TWO THUMBS UP!!!
Best damn Buffalo wangs eva!!!!! 9/10
Atmosphere: 3
Food: 5
Service: 3
There seems to be a lot of negative delivery reviews so I thought I'd at least leave our positive pick up experiences. We've never had an issue with this location. Yes it's a little "shoddy" looking from the outside and could definitely use a curb appeal refresh, but the inside seems decent. To be honest, most of the area is like this so don't be derailed by the outside appearance lol.
We live outside of Meridian, so we normally just place a mobile order and pick it up when were in town. No issues and the pizza is always hot and exactly what we've ordered. In fact, it's normally ready very quick with pick up and we don't have to wait a long period of time.
The staff has been great too upon picking up our pizza! Even checking to make sure our extra sauces are in the box if we order them.
Parking: Parking right out front of the shop and on the side.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Special Garlic Dipping Sauce, Garlic Parmesan Breadsticks, Cheesesticks
I am extremely disappointed with the service provided by this company. Despite giving them the benefit of the doubt and choosing to go with them directly, after giving a year break for the same thing it was a frustrating experience again. Unlike DoorDash, which can deliver in rain, cold, and darkness without any issues, this company failed to deliver to my door without hassle.
Even though I clearly stated to leave it at the door, the manager called me when I didn't answer their phone because they wanted me to come get it at the road. This kind of service is unacceptable, and it should be straightforward for deliveries to be made as instructed without additional complications.
I hope they seriously consider improving their service, as convenience and customer instructions should be their priority.
Atmosphere: 1
Food: 3
Service: 1
So I drove 11 hours in the car from Texas. We get to the hotel with two hungry kids and decide to order pizza. We call Papa John’s because we can usually depend on them, well Meridian MS is definitely not the place to depend on them. I was told 45 minutes for delivery, well fast forward to 1 hour since our order and we call to check only to be told it showed order completed on their end, like it’s not their problem because apparently they don’t deliver their own pizza, probably because they don’t want to pay them enough to deliver pizza. They tell me I should check the front desk for it, so I do and of course no pizza. I go back to my room and call the store again and at this point I’m so pissed I can’t see straight, I am then informed they can remake it and send it out again and I have already waited over an hour for the food. So I told them I want a refund because I have waited way too long for my order at this point and 2 hours is ridiculous. I will order from Pizza Hut next time, they don’t take an hour for pizza.
PS: Pizza did arrive at about the 1 hour 20 minute mark and it was cold so I still stand by this review. They need to pay delivery people because if I wanted Door Dash to deliver my food I would order it from them.
Kid-friendliness: N
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Ranch Dipping Sauce
Cheap date night starts at Baskin Robbins for dessert before dinner. First we order pizza then while waiting we have ice cream. Perfect every time. The best pizza in town is you ask me me. Thanks team!!
Atmosphere: 5
Food: 5
Service: 5
Cheap date night starts at Baskin Robbins for dessert before dinner. First we order pizza then while waiting we have ice cream. Perfect every time. The best pizza in town is you ask me me. Thanks team!!
Atmosphere: 5
Food: 5
Service: 5
Good employees and the food is hot and ready
Atmosphere: 5
Food: 5
Service: 5
They were great and answered all my weird questions at 12am on a Saturday lol
Atmosphere: 5
Food: 5
Service: 5
I ordered 3 pizzas for delivery this evening. I was kind of on the fence between ordering from them or a competitor because of the look of their building. The awning thing out front is faded, torn and looks bad. But I went ahead and ordered because they had a special on large one toppings. The delivery driver was great. But the 'your food is on its way' map was terrible. It doesn't show how close or far they are from you. So I had to sit by the door waiting for 10 minutes. Anyways, very happy with the driver! But the pizzas. They had plenty of cheese. But they were so bland. It really wasn't enjoyable eating the couple of slices that I had. And their 'survey' they sent me afterwards was terrible. I spent 3-4 minutes and got halfway through and it locked up and gave me an error message. So I just wasted that time. I'm just unhappy with the entire ordeal!
Atmosphere: 2
Food: 2
Service: 5
The delivery driver Johnny Chesney text my number to tell me he was in the way I replied with ok thanks. He continued texting me until he arrived with my order the. Continued texting after he left from making the delivery. Flirting and being very unprofessional. I am a Married Christian man. I think this was a bit to
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
Pizza wasn’t
Atmosphere: 2
Food: 3
Service: 3
This happened on Monday night, my pizza was undercooked and doughy. And this is the second time this has happened!
Atmosphere: 1
Food: 1
Service: 1
Great pizza...fast service...courteous employees..
Parking: Drive up to front door...run in pick up pizza and out in a few minutes...
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Special Garlic Dipping Sauce, Garlic Parmesan Breadsticks, Super Hawaiian Signature Specialty Pizza
Papa John’s pizza is great but GrubHub sucks. 2 hours later and we had to pick our pizza up ourselves.
Food: 5
Service: 1
I thought I did a review in the past but I guess I didn't so I'm doing it now. I've been dealing with this location for awhile now( before and especially DURING Covid) and I NEVER had a bad experience with them, whether I was picking up or having my food delivered and I must say their service is very professional, courteous and friendly, the food is always hot and freshly cooked and the wait time is never overbearing, especially with the delivery orders! THANKS Papa John's and KEEP UP THE GOOD WORK! TWO THUMBS UP!!!
Food: 5
Service: 5
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