Sonic Drive-In
2449 N Hills St, Meridian
(601) 483-1955
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Recent Reviews
Normal Sonic food, nothing special just fast food. Ordered myself a snickers blast only wish they offered it with chocolate ice cream but I fixed that with some chocolate syrup when I got home. Server needs to learn how to say you're welcome when the customer says thank you instead of just handing you your food and walking away. Wife had a pretzel which was greasy, didn't realize they fry them.
Im not sure what the problem was but the rudest person took my order. It was like I was insulting her with everything I ordered. Apparently the reception of my m8crophone was bad, but tell me to speak up or not talk so loud, move closer somethint. I mean I said MILK not Coke, no5nsure gow those even get mixed up. When taking orders you have to listen, don't ask me to take my order then after I'm done tell me to say the whole order again. If you dont eant to be in customer service go find a job you dont have to deal with customers. Otherwise think like they the person olacing the order is paying my pay check....
The service here is pretty poor. I ordered two drinks and waiting 15 minutes with only two other cars there. I finally left without my drinks. If you're in the drive-thru lane and there is a food order in front of your drink order, the carhops dont deliver your drinks...you get to wait. Seems like management should probably check in on the place every once in a while to see how its running. No comparison to the property on Hwy 19 four miles down the road.
I was just at the sonic on Northhills Street in Meridian (around 10:15pm) My husband and I, ordered cheese tots with jalapeños, two sweet teas, popcorn chicken, and mozzarella sticks. I was not expecting to have the food in hand in 10 seconds (I am completely aware that some food takes more time than others),however, we waited literally 30 minutes for our food!!! When the food arrived, one of the items were incorrect, which is understandable it happens and I am aware of this. That being said, I used to work for sonic (a short time ago), and I believe the protocol is to read the order back to the customer. If this had been done, the carhop would have known that our order was wrong. On top of that, when the speaker was answered the carhop said “Go ahead.” Look, I’m not expecting 5 star service, but again, I believe it is protocol to at least greet the customer. I was just very disappointed because usually I come during the day and the service is phenomenal.
My visit warrants the Health Department to make a visit!!! We went to Sonic on Hills street in Meridian MS. I order a waffle cone and my husband ordered a shake. When I tasted my cone IT WAS SPOILED!!!! We were waiting for our change at the drive thru window and gave the cone back to a passing worker. When the worker went back in, we could hear her conversation from the drive thru window with the workers inside. She told them my cone was spoiled. The manager (I think she was the manager) tasted the ice cream and said, "Oh yeah the ice cream is spoiled!" She then proceeded to tell the workers the ice cream is spoiled because the night crew is not cleaning the machines at night like they should. What?????? The cashier comes back to the drive thru window and hands us our change along with a refund for the cone. I only ate two bites of the ice cream but the idea of eating 2 bites of spoiled ice cream had my stomach and head swimming!! We just moved to Meridian, MS that was my second and LAST time going there!
The meal was enjoyable but I was short changed quite a bit of money. Called the store and it's being handled