2449 N Hills St, Meridian
Lady at the drive thru was super sweet and had my order out fast
Drive thru was efficient food was hot staff friendly
Im not sure what the problem was but the rudest person took my order. It was like I was insulting her with everything I ordered. Apparently the reception of my m8crophone was bad, but tell me to speak up or not talk so loud, move closer somethint. I mean I said MILK not Coke, no5nsure gow those even get mixed up. When taking orders you have to listen, don't ask me to take my order then after I'm done tell me to say the whole order again. If you dont eant to be in customer service go find a job you dont have to deal with customers. Otherwise think like they the person olacing the order is paying my pay check....
Waiting in drive in ordered 2 cups of ice waited for 35mins still got no ice this is beyond me so i drove off
Very poor service here. Every time my husband and I come here they get our order wrong. They have very young people working here, which definitely can tell they have no training in customer service. Please management give these people some training
The service here is pretty poor. I ordered two drinks and waiting 15 minutes with only two other cars there. I finally left without my drinks. If you're in the drive-thru lane and there is a food order in front of your drink order, the carhops dont deliver your drinks...you get to wait. Seems like management should probably check in on the place every once in a while to see how its running. No comparison to the property on Hwy 19 four miles down the road.
It was overall a fun experience. They made a mistake with my order but corrected it promptly.
Fast and never get your order wrong.
I was just at the sonic on Northhills Street in Meridian (around 10:15pm) My husband and I, ordered cheese tots with jalapeños, two sweet teas, popcorn chicken, and mozzarella sticks. I was not expecting to have the food in hand in 10 seconds (I am completely aware that some food takes more time than others),however, we waited literally 30 minutes for our food!!! When the food arrived, one of the items were incorrect, which is understandable it happens and I am aware of this. That being said, I used to work for sonic (a short time ago), and I believe the protocol is to read the order back to the customer. If this had been done, the carhop would have known that our order was wrong. On top of that, when the speaker was answered the carhop said “Go ahead.” Look, I’m not expecting 5 star service, but again, I believe it is protocol to at least greet the customer. I was just very disappointed because usually I come during the day and the service is phenomenal.
Awesome vanilla ice cream cones and other cool summer treats. Fast service. Great price!
Great. Lady at window was very helpful.
Ordered footlong Coney and chili cheese tots got 2 coneys instead
This Sonic is the best Sonic, I don't understand the low rating. I just moved here from Texas though and I've already came here about 4 times. They are always pretty fast and they are very generous with their portion sizes. Keep it up, y'all!
My visit warrants the Health Department to make a visit!!!
We went to Sonic on Hills street in Meridian MS. I order a waffle cone and my husband ordered a shake.
When I tasted my cone IT WAS SPOILED!!!!
We were waiting for our change at the drive thru window and gave the cone back to a passing worker.
When the worker went back in, we could hear her conversation from the drive thru window with the workers inside. She told them my cone was spoiled. The manager (I think she was the manager) tasted the ice cream and said, "Oh yeah the ice cream is spoiled!"
She then proceeded to tell the workers the ice cream is spoiled because the night crew is not cleaning the machines at night like they should.
The cashier comes back to the drive thru window and hands us our change along with a refund for the cone.
I only ate two bites of the ice cream but the idea of eating 2 bites of spoiled ice cream had my stomach and head swimming!!
We just moved to Meridian, MS that was my second and LAST time going there!
Unapologetically serves their customers burnt ass hot dogs and try and cover it with chilli and cheese. I didn't get not one apology from any manager on duty. All she did was gave me receipt of my refund and walked off. It's a shame! Don't waste your time or money
It's usually pretty good, but occasionally it's not hardly edible. And, for the price I would think it would be much better than it is.
I've been here twice and both times I could tell that they had not changed out their frying oil in a long time. The tots, fries and fried chicken strips had that old oil taste... yuck! Both times I ended up with a stomach ache. I will not be going back.
slow service by rude staff with an inability to serve a burger without mayo, no matter how many times you say "no mayo." I recommend passing on this Sonic.
They tried to stiff me on my nerds slush there were no nerds in the first one they gave me . I was so mad 😡. But they got it fixed and it was so good !!!
Try a Cranberry Cherry Limade!
2449 N Hills St, Meridian, MS 39305