Literally waited an hour on 3 coffees got 1 hot coffee after 30 minutes and 30 minutes later received the 2 cold coffees. Unacceptable. No apologies were offered nothing. WILL NOT BE BACK
Atmosphere: 1
Food: 1
Service: 1
Letitia Erickson
Put out with plain coffee order, no half and half in coffee although it was requested. 2 workers, annoyed to be at work apparently
Lindsey Robinson
Worst service at a Starbucks I have ever experienced! If it was only one experience I would say it is a bad day, but two days back to back. The first day we were ignored the entire time we waited in line to the point we just walked out. No sorry we are behind in orders no give me one minute, just completely ignored my colleague and myself!
Atmosphere: 2
Food: 2
Service: 1
Braids by Mil
Literally move slow as molasses and never update inventory for app. An online order shouldn’t take an additional 10-15 minutes once I reach the store.
Atmosphere: 2
Food: 5
Service: 2
Megs S
I can not tell you how sick and tired I am of PAYING for things and later finding out they are “out of stock” of said product and then not given a refund because they “don’t do refunds in store.”Multiple orders have been received over a couple months time frame that were incorrect. Do better or get someone in there that will!!
Atmosphere: 1
Food: 1
Service: 1
Jonathan Nelson
Every time I try this place it disappoints. Save yourself the frustration and just go to the one on frontage road. This one is constantly “out” of an exorbitant amount of drinks and the ones they do have they make sure to make with 5% coffee and 95% milk and cream. I’ll never go back to this location again.
Keri Hans
I’m not sure how this doesn’t have 5 stars overall! This is the BEST Starbucks! My drink is never watered down and always soooo wonderful! The staff of the hotel as well as the Starbucks employees are amazing and sweet! They know my name (not sure if that’s good or bad lol) and they always ask how I’m doing and they make an effort to get to know me! They’re a huge factor in me passing nursing school!🙃
Atmosphere: 5
Food: 5
Service: 5
Christine Clever
People were very nice. The coffee was watery. Not the usual Starbucks flavor we're used to.
Atmosphere: 2
Food: 1
Service: 4
Madeline Collins
So disappointed in the service here. No basic politeness, and there was poor communication with customers. I expect more out of Starbucks employees.
Atmosphere: 5
Food: 5
Service: 1
Takara
I love Starbucks and I order from here almost daily. One thing I don’t like is that they never update their inventory on the app because it will show sold out for days and sometimes weeks and when you ask about it the answer is “oh we just got it in!”
Well anyway, this morning my fiancée picked up his order that I had got for him and I always order a cheese danish. Well they gave him a turkey and sausage danish. He didn’t know until he got to work. Please make sure your employees are paying attention to what they’re doing.
This Starbucks has so much potential. And it could be very good, but they’re really on the struggle bus.
They are trying. Not all the staff is friendly. Some are. Drinks are usually wrong. Just assume you are rolling the dice. Essentially you are. Slow to make things. Would be nice if they got 2 out of 6 drinks right. Not happened so far. One of the top 10 worst Starbucks I've been to all over the USA. You won't get better unless you practice though. Corporate really needs to step in here and soon. They need training and help and friendly staff. Few of them are super sweet and can do some drinks. Most can not. It is what it is. Don't bank on a happy drink for a bad day here. If it's an ehh whatever day then absolutely the Starbucks for you.
Update: still a hit and miss. It's gotten better. Employees are still pretty unhappy at this store. They do close alot during bad weather or the possibility of bad weather I should say. But they are trying. Employees tend to be slow moving most the time. So just don't be in a rush.
Atmosphere: 3
Food: 1
Service: 2
Paulina R
Cannot pay with card as the machine is broken, but when you give cashier 100$ for order she says she cannot take it because it’s SUNDAY and bank is closed. What does one thing have to do with the other? We went to the gas station later and no one there had a problem with accepting 100$ bill on Sunday… maybe the stuff is just being lazy, I don’t know
Service: 1
Looseleafmunkey
The staff is courteous, and the drinks were nice to enjoy with a friend or significant others
Vegetarian options: They had a somewhat selection of vegetarian food.
Parking: It's kind of a bad place to be parking near here, as it gets really busy and so many traffic and the location is terrible.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Pumpkin Spice Frappuccino
Marshae Black
While staying in the Threefoot Hotel we came to Starbucks after checkout. This Starbucks was at the bottom of the hotel we stayed in. There's nothing bad that you can say about Starbucks!
Atmosphere: 5
Service: 5
Jason West
Everytime I come in im greeted with a smile and a warm welcome and my drink is made right and in a speedy fashion.No matter what i ask for they will accomodate. Shout out to sommer and
Literally waited an hour on 3 coffees got 1 hot coffee after 30 minutes and 30 minutes later received the 2 cold coffees. Unacceptable. No apologies were offered nothing. WILL NOT BE BACK
Atmosphere: 1
Food: 1
Service: 1
Put out with plain coffee order, no half and half in coffee although it was requested. 2 workers, annoyed to be at work apparently
Worst service at a Starbucks I have ever experienced! If it was only one experience I would say it is a bad day, but two days back to back. The first day we were ignored the entire time we waited in line to the point we just walked out. No sorry we are behind in orders no give me one minute, just completely ignored my colleague and myself!
Atmosphere: 2
Food: 2
Service: 1
Literally move slow as molasses and never update inventory for app. An online order shouldn’t take an additional 10-15 minutes once I reach the store.
Atmosphere: 2
Food: 5
Service: 2
I can not tell you how sick and tired I am of PAYING for things and later finding out they are “out of stock” of said product and then not given a refund because they “don’t do refunds in store.”Multiple orders have been received over a couple months time frame that were incorrect. Do better or get someone in there that will!!
Atmosphere: 1
Food: 1
Service: 1
Every time I try this place it disappoints. Save yourself the frustration and just go to the one on frontage road. This one is constantly “out” of an exorbitant amount of drinks and the ones they do have they make sure to make with 5% coffee and 95% milk and cream. I’ll never go back to this location again.
I’m not sure how this doesn’t have 5 stars overall! This is the BEST Starbucks! My drink is never watered down and always soooo wonderful! The staff of the hotel as well as the Starbucks employees are amazing and sweet! They know my name (not sure if that’s good or bad lol) and they always ask how I’m doing and they make an effort to get to know me! They’re a huge factor in me passing nursing school!🙃
Atmosphere: 5
Food: 5
Service: 5
People were very nice.
The coffee was watery. Not the usual Starbucks flavor we're used to.
Atmosphere: 2
Food: 1
Service: 4
So disappointed in the service here. No basic politeness, and there was poor communication with customers. I expect more out of Starbucks employees.
Atmosphere: 5
Food: 5
Service: 1
I love Starbucks and I order from here almost daily. One thing I don’t like is that they never update their inventory on the app because it will show sold out for days and sometimes weeks and when you ask about it the answer is “oh we just got it in!”
Well anyway, this morning my fiancée picked up his order that I had got for him and I always order a cheese danish. Well they gave him a turkey and sausage danish. He didn’t know until he got to work. Please make sure your employees are paying attention to what they’re doing.
This Starbucks has so much potential. And it could be very good, but they’re really on the struggle bus.
Atmosphere: 4
Food: 1
Service: 3
Restaurantji Recommends
They are trying. Not all the staff is friendly. Some are. Drinks are usually wrong. Just assume you are rolling the dice. Essentially you are. Slow to make things. Would be nice if they got 2 out of 6 drinks right. Not happened so far. One of the top 10 worst Starbucks I've been to all over the USA. You won't get better unless you practice though. Corporate really needs to step in here and soon. They need training and help and friendly staff. Few of them are super sweet and can do some drinks. Most can not. It is what it is. Don't bank on a happy drink for a bad day here. If it's an ehh whatever day then absolutely the Starbucks for you.
Update: still a hit and miss. It's gotten better. Employees are still pretty unhappy at this store. They do close alot during bad weather or the possibility of bad weather I should say. But they are trying. Employees tend to be slow moving most the time. So just don't be in a rush.
Atmosphere: 3
Food: 1
Service: 2
Cannot pay with card as the machine is broken, but when you give cashier 100$ for order she says she cannot take it because it’s SUNDAY and bank is closed. What does one thing have to do with the other? We went to the gas station later and no one there had a problem with accepting 100$ bill on Sunday… maybe the stuff is just being lazy, I don’t know
Service: 1
The staff is courteous, and the drinks were nice to enjoy with a friend or significant others
Vegetarian options: They had a somewhat selection of vegetarian food.
Parking: It's kind of a bad place to be parking near here, as it gets really busy and so many traffic and the location is terrible.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Pumpkin Spice Frappuccino
While staying in the Threefoot Hotel we came to Starbucks after checkout. This Starbucks was at the bottom of the hotel we stayed in. There's nothing bad that you can say about Starbucks!
Atmosphere: 5
Service: 5
Everytime I come in im greeted with a smile and a warm welcome and my drink is made right and in a speedy fashion.No matter what i ask for they will accomodate. Shout out to sommer and
Atmosphere: 3
Food: 5
Service: 5
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