The food was great, but the customer service was very disappointing! My mom and I came to this location on Friday March 29th at 8:45pm. The cashier with the long ponytail was so rude! Never have I ever been treated so rude in a fast food restaurant. Rolling her eyes, walking off in the middle of me ordering, then yelling while telling me to move down so others could order! As a 56 year old senior this was very disturbing to me! I recommended customer service training for employees because this was ridiculous! I cannot return to this location anytime soon!
Personally, I love Popeyes.For those who are not spicy lovers, you should be careful when visiting Louisiana since most of the food is spicier than normal in other cities or parts of the world.
Atmosphere: 5
Food: 5
Service: 5
Kendrick Doss
Went to this particular Popeyes and they had no Chicken. What are they open for. Dining room is dirty and terrible
Atmosphere: 2
Food: 1
Service: 1
Michael
Ask me what sauce I want and them don't put any in the bag, $30 worth of chicken and no sauce.
Olga Valdez
Food was over
Atmosphere: 1
Food: 3
Service: 1
Willian Pineda
I arrived very late, yet they treated me very kindly, and I managed to buy food for that night.
Atmosphere: 5
Food: 5
Service: 5
William Lippert
Picked up dash order fairly
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Sandwich, Dr Pepper, Sweet Heat Sauce
Bunny318 R
Great customer service... Love the nuggets ?Parking: Great parkingWheelchair accessibility: Wheel chair accessibility available
The food is good here and is common place for lunch during the work week wit there famous spicy chicken sandwich combo
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chicken Sandwich
Kitty
I didn't realize the chicken wings was soooo small until I got home, smh. They don't take it in consideration how small some of their wings are. Everything is expensive now, should at least add another piece of chicken.
Nicole “Nikki Jordan” Brewer
The staff was completely rude and argued with me about what I ordered and he had the worst attitude I have ever seen. I was so upset I just drove off without even getting my order I love the chicken but they really need to get new help...That was just 1 instance. I'm sittin outside popeyes right now waiting for 2 chicken sandwiches for the last hour and I WILL NEVER COME BACK TO THIS PLACE. IT HAS THE SORRIEST SERVICE EVER!!!!! I ABSOLUTELY HATE THIS PLACE! DO NOT GO THERE TO EAT!
Atmosphere: 1
Food: 1
Service: 1
BARBARA HALL
The parking lot and the restaurant was over taken with crickets. And the food was extremely too high. It will be a while before I go back. I spent $14.00 for three small tender, a biscuit, two sides, and water.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Three Piece Chicken Meal
Dr. Byron Garrity
The service is always slow. There is no good time to get in and out. Employees up front don’t listen to the orders and then ask you to repeat quite often. I have eaten at seven different Popeyes restaurants quite often (once a week)in the past two years between Natchez and Houston TX and the Natchez store is the worst by far. It’s almost like they don’t care if you have a good experience or not.
The food was great, but the customer service was very disappointing! My mom and I came to this location on Friday March 29th at 8:45pm. The cashier with the long ponytail was so rude! Never have I ever been treated so rude in a fast food restaurant. Rolling her eyes, walking off in the middle of me ordering, then yelling while telling me to move down so others could order! As a 56 year old senior this was very disturbing to me! I recommended customer service training for employees because this was ridiculous! I cannot return to this location anytime soon!
Atmosphere: 3
Food: 5
Service: 1
Food was cold
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Spicy Chicken Sandwich Combo, Ghost Pepper Wings, Spicy Chicken Sandwich with Bacon and Cheese Combo, Spicy Chicken Sandwich, Signature Chicken Combo
Cashier was rude and impatient
Atmosphere: 5
Food: 5
Service: 2
Personally, I love Popeyes.For those who are not spicy lovers, you should be careful when visiting Louisiana since most of the food is spicier than normal in other cities or parts of the world.
Atmosphere: 5
Food: 5
Service: 5
Went to this particular Popeyes and they had no Chicken. What are they open for. Dining room is dirty and terrible
Atmosphere: 2
Food: 1
Service: 1
Ask me what sauce I want and them don't put any in the bag, $30 worth of chicken and no sauce.
Food was over
Atmosphere: 1
Food: 3
Service: 1
I arrived very late, yet they treated me very kindly, and I managed to buy food for that night.
Atmosphere: 5
Food: 5
Service: 5
Picked up dash order fairly
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Sandwich, Dr Pepper, Sweet Heat Sauce
Great customer service... Love the nuggets ?Parking: Great parkingWheelchair accessibility: Wheel chair accessibility available
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: 3pc Tenders Combo, Dr Pepper
Restaurantji Recommends
The food is good here and is common place for lunch during the work week wit there famous spicy chicken sandwich combo
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chicken Sandwich
I didn't realize the chicken wings was soooo small until I got home, smh. They don't take it in consideration how small some of their wings are. Everything is expensive now, should at least add another piece of chicken.
The staff was completely rude and argued with me about what I ordered and he had the worst attitude I have ever seen. I was so upset I just drove off without even getting my order I love the chicken but they really need to get new help...That was just 1 instance. I'm sittin outside popeyes right now waiting for 2 chicken sandwiches for the last hour and I WILL NEVER COME BACK TO THIS PLACE. IT HAS THE SORRIEST SERVICE EVER!!!!! I ABSOLUTELY HATE THIS PLACE! DO NOT GO THERE TO EAT!
Atmosphere: 1
Food: 1
Service: 1
The parking lot and the restaurant was over taken with crickets. And the food was extremely too high. It will be a while before I go back. I spent $14.00 for three small tender, a biscuit, two sides, and water.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Three Piece Chicken Meal
The service is always slow. There is no good time to get in and out. Employees up front don’t listen to the orders and then ask you to repeat quite often. I have eaten at seven different Popeyes restaurants quite often (once a week)in the past two years between Natchez and Houston TX and the Natchez store is the worst by far. It’s almost like they don’t care if you have a good experience or not.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Tenders Fries and Biscuit