Never have had a bad experience at this location. My wife is a big fan of their ice cream cakes and requests one for her birthday each year. This is my go to place for a Baskin Robins cake. They have always have it ready when I request it and is decorated just like the cake on their website. They make sure before you leave that everything is to your satisfaction. Very nice people who run this location and highly recommend them.
Atmosphere: 5
Food: 5
Service: 5
Bonnie Mason
Everything was great
Atmosphere: 5
Food: 5
Service: 5
Norma Thomas
It's not worth the pay you pay. It you don't pay attention your bowl will be empty.
Atmosphere: 3
Food: 5
Service: 3
Philip Laurendeau
Great place. Excellent ice-cream.
Atmosphere: 4
Food: 5
Service: 5
A Davis
Great icecream I get two scoops of Cookies n Cream practically everyday. I deducted stars because the scoops are very small. Sam the manager gives extremely small scoops. Two scoops of icecream runs me around $7 a day not to mention a tip. They have a tip jar and also have a tip option right before you pay with your card. The scoops should definitely be bigger he and other staff members are cheating customers. Other locations gives bigger scoops.
Ashley Simmons
I will never go to this establishment again after seeing how the owners kids treated women working at a nearby store. They came in cursing and yelling and threw up middle fingers and ran off laughing. This store was filled with families with children. We were all in disbelief of how they acted. My family and I would frequent this Baskin Robbins for desert 3 x's a month for our kids good behavior and special treats. NEVER again. Obviously the apple doesn't fall far from the tree because we never got great service. Our pickup orders were wrong many times and got no apology just rudeness. Never greeted, no smiles, always felt rushed when doing a sit down order. We will gladly do business elsewhere. Best believe I will spread the word.
Marcus Albright
Unfortunately, here, the old saying, "The customer is always right" doesn't apply. I placed an order for an ice cream cake for pick up on June 18 at 5pm. It was a cake for myself for my birthday. When I arrived on June 18, a little after 5pm to pick up the order, the employees couldn't find my cake. Long story short, I was told that my cake was picked up by someone else associated with me. Mind you, I didn't tell anyone until I was leaving to pick it up. Also, if someone associated with me had picked it up, why would I still go? I wouldn't expect them to have the exact cake I ordered just in the store available, so why would I be trying to trick them to get 2 cakes?! I was told by the manager they'd have to review camera footage and possibly call the police because of theft. And if they find out it was stolen, I'd then be given a cake. This just let me know this probably about to be a long process. There was no offer for a refund, no apology. This was my go-to for ice cream cakes, it was probably my 6th order over the past couple of years, so I am disappointed in the service. 2 days later, still no call from the store. The only reason they got 2 stars instead of 1 is previously I had no issues until this incident.
Service: 2
Alicia Crosby
This location gives VERY SMALL scoops for the price!!! Do not waste your time and money here!!! Go to other locations. When I said something to the worker about my scoops being very small she then put it on a scale to prove my point, because if you have to use a scale for scoops of ice cream then you already know you are cheating people period!!!!
Katherine Joseph P
Place look clean, good array of flavors.Employees do not practice good hygiene. They touch their hair, money, surfaces, etc, and then proceed to serve your ice cream and touch your cone.No gloves are used and they do not wash their hands between handling money and serving ice cream.Asked an employee if she could wash her hands, she did not like it and asked a co-worker to serve us instead. Said co-worker didn't wash her hands and had just handled cash.
Katlyn Birchfield
We have gone in about 5-6 times in the last couple of weeks. I love the renovations they’ve done and the employees are always so nice.Today, my 9 year old wanted to go in by herself to order so I sent her with the only scrap paper I could find in the car ? with our order on it. She is very shy so this was good for her! She said all 3 employees were really nice to her, they even wrote a thanks back on our little note. A special thank you to the young man who helped her carry out our order since she had a brace on her wrist and couldn’t juggle the bag, change, and her ice cream cone. This location is incredible and I can’t recommend it enough. We will be back very soon ❤️
Closes before posted time.. it’s 9:30 now and the employee is sitting playing on her cell but tells me she’s closed.
Atmosphere: 1
Service: 1
Lemeka Clark
I just left Baskin Robins and it were soooooo good.. The lady at the cash register were so nice. The place so clean. I love eating at friendly places. I will be back on tomorrow. Thanks so much for the hospitality. I recommend this baskin robins
Parking: The parking were awesome.. I love it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wild 'N Reckless Sherbet
Destiny Aka Dad
Baskin robbins always had a wide variety of icecream, and I love the new renovation they did in the lobby , and the staff was just lovely, definitely a safe space to be at ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Royale
HgTm_NotlimahW
Super friendly!!
Atmosphere: 5
Food: 5
Service: 5
Ryan Workman
Tried the Cookies and Cold Brew Ice Cream, It was really good,The Service here was really great!!
Never have had a bad experience at this location. My wife is a big fan of their ice cream cakes and requests one for her birthday each year. This is my go to place for a Baskin Robins cake. They have always have it ready when I request it and is decorated just like the cake on their website. They make sure before you leave that everything is to your satisfaction. Very nice people who run this location and highly recommend them.
Atmosphere: 5
Food: 5
Service: 5
Everything was great
Atmosphere: 5
Food: 5
Service: 5
It's not worth the pay you pay. It you don't pay attention your bowl will be empty.
Atmosphere: 3
Food: 5
Service: 3
Great place. Excellent ice-cream.
Atmosphere: 4
Food: 5
Service: 5
Great icecream I get two scoops of Cookies n Cream practically everyday. I deducted stars because the scoops are very small. Sam the manager gives extremely small scoops. Two scoops of icecream runs me around $7 a day not to mention a tip. They have a tip jar and also have a tip option right before you pay with your card. The scoops should definitely be bigger he and other staff members are cheating customers. Other locations gives bigger scoops.
I will never go to this establishment again after seeing how the owners kids treated women working at a nearby store. They came in cursing and yelling and threw up middle fingers and ran off laughing. This store was filled with families with children. We were all in disbelief of how they acted. My family and I would frequent this Baskin Robbins for desert 3 x's a month for our kids good behavior and special treats. NEVER again. Obviously the apple doesn't fall far from the tree because we never got great service. Our pickup orders were wrong many times and got no apology just rudeness. Never greeted, no smiles, always felt rushed when doing a sit down order. We will gladly do business elsewhere. Best believe I will spread the word.
Unfortunately, here, the old saying, "The customer is always right" doesn't apply. I placed an order for an ice cream cake for pick up on June 18 at 5pm. It was a cake for myself for my birthday. When I arrived on June 18, a little after 5pm to pick up the order, the employees couldn't find my cake. Long story short, I was told that my cake was picked up by someone else associated with me. Mind you, I didn't tell anyone until I was leaving to pick it up. Also, if someone associated with me had picked it up, why would I still go? I wouldn't expect them to have the exact cake I ordered just in the store available, so why would I be trying to trick them to get 2 cakes?! I was told by the manager they'd have to review camera footage and possibly call the police because of theft. And if they find out it was stolen, I'd then be given a cake. This just let me know this probably about to be a long process. There was no offer for a refund, no apology. This was my go-to for ice cream cakes, it was probably my 6th order over the past couple of years, so I am disappointed in the service. 2 days later, still no call from the store. The only reason they got 2 stars instead of 1 is previously I had no issues until this incident.
Service: 2
This location gives VERY SMALL scoops for the price!!! Do not waste your time and money here!!! Go to other locations. When I said something to the worker about my scoops being very small she then put it on a scale to prove my point, because if you have to use a scale for scoops of ice cream then you already know you are cheating people period!!!!
Place look clean, good array of flavors.Employees do not practice good hygiene. They touch their hair, money, surfaces, etc, and then proceed to serve your ice cream and touch your cone.No gloves are used and they do not wash their hands between handling money and serving ice cream.Asked an employee if she could wash her hands, she did not like it and asked a co-worker to serve us instead. Said co-worker didn't wash her hands and had just handled cash.
We have gone in about 5-6 times in the last couple of weeks. I love the renovations they’ve done and the employees are always so nice.Today, my 9 year old wanted to go in by herself to order so I sent her with the only scrap paper I could find in the car ? with our order on it. She is very shy so this was good for her! She said all 3 employees were really nice to her, they even wrote a thanks back on our little note. A special thank you to the young man who helped her carry out our order since she had a brace on her wrist and couldn’t juggle the bag, change, and her ice cream cone. This location is incredible and I can’t recommend it enough. We will be back very soon ❤️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Closes before posted time.. it’s 9:30 now and the employee is sitting playing on her cell but tells me she’s closed.
Atmosphere: 1
Service: 1
I just left Baskin Robins and it were soooooo good.. The lady at the cash register were so nice. The place so clean. I love eating at friendly places. I will be back on tomorrow. Thanks so much for the hospitality. I recommend this baskin robins
Parking: The parking were awesome.. I love it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wild 'N Reckless Sherbet
Baskin robbins always had a wide variety of icecream, and I love the new renovation they did in the lobby , and the staff was just lovely, definitely a safe space to be at ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Royale
Super friendly!!
Atmosphere: 5
Food: 5
Service: 5
Tried the Cookies and Cold Brew Ice Cream, It was really good,The Service here was really great!!
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