My food was fine, but y’all’s drive thru girl is RUDE & lacks customer service skills big time!
Atmosphere: 1
Food: 5
Service: 1
Milan Monai
The worst experience EVER! They were extremely rude. I order this all the time and my plate hasn’t ever been this empty. Absolutely disgusting attitudes and people.
Atmosphere: 1
Food: 3
Service: 1
Mickey Pace
Got to go order....left out the fries and shorted the count on the fried shrimp...shoved bag out the to go window and slammed it shut....very rude.....
Atmosphere: 3
Food: 1
Service: 1
MGSD Magnum
Everything was good and fresh. Customer service was great. And the place was clean
Atmosphere: 5
Food: 5
Service: 5
Melvin Mc
I visited Captain D's 6111 Goodman Rd, Olive Branch, MS 38654. Tonight I ordered the 10 pcs Family Fish Dinner and was shocked by what I received. The fish is no longer filets—it’s now just fish sticks. On top of that, the price has skyrocketed. At $43, it feels like I’m paying filet prices for a fraction of the product. Honestly, it’s comparable to when drug cartels cut their product down to a third of what it used to be a few years ago.
I’ll admit, the taste is still good—Captain D’s has always delivered on flavor—but the value simply isn’t there anymore. The job of any business is to attract and retain customers, and part of that means keeping the product consistent. Just like in a relationship, you should keep doing the things that made people fall in love with you in the first place.
At this rate, families won’t be able to afford to dine out or pick up meals if prices keep climbing while portions shrink. Captain D’s, you risk losing loyal customers by changing what made you special.
Food: 1
W
Little girl at the window is rude with all the weave on her head. Shirt tied up to her waist. No customer service at all! Served frozen food from.tbis location. Check your food before leaving this location.
Triquita Hollowell
Love this location food is always fresh
Atmosphere: 5
Food: 5
Service: 5
Goddess Iris
The environment is unacceptable; it’s dirty and unkempt. The staff are consistently rude, and the quality of their food is appalling. I discovered a fried rat in my meal, which is completely intolerable.
Atmosphere: 1
Food: 1
Service: 1
B Brown
Fish was from Vietnam, I did not like, I was very surprised because I eat from here all the time.
This was my first time at this location. Food was made to order, fresh and hot! The staff was polite and respectful. I ordered the classic fish and the southern catfish meals. The sides were mac and cheese, fries, corn on the cob, and cole slaw. You all did a great job, we will be back soon.
Atmosphere: 5
Food: 5
Service: 5
Wayne Shellabarger
Great food but tired inside
Atmosphere: 4
Food: 4
Service: 3
Jack Stover
Grilled white fish was burnt on the bottom, the broccoli was left over and warmed up, causing it to be mushy and not fit for human consumption.
Atmosphere: 1
Food: 2
Service: 2
Angela “Ladyred” B
They food was not good, the customer service was really bad. Asked to speak to a manager, manager would never come to talk to us. A bunch of young people are unattended and very unprofessional. The amount of money you spend and can't get the food you paid for. So sad!!!
My food was fine, but y’all’s drive thru girl is RUDE & lacks customer service skills big time!
Atmosphere: 1
Food: 5
Service: 1
The worst experience EVER! They were extremely rude. I order this all the time and my plate hasn’t ever been this empty. Absolutely disgusting attitudes and people.
Atmosphere: 1
Food: 3
Service: 1
Got to go order....left out the fries and shorted the count on the fried shrimp...shoved bag out the to go window and slammed it shut....very rude.....
Atmosphere: 3
Food: 1
Service: 1
Everything was good and fresh. Customer service was great. And the place was clean
Atmosphere: 5
Food: 5
Service: 5
I visited Captain D's
6111 Goodman Rd, Olive Branch, MS 38654.
Tonight I ordered the 10 pcs Family Fish Dinner and was shocked by what I received. The fish is no longer filets—it’s now just fish sticks. On top of that, the price has skyrocketed. At $43, it feels like I’m paying filet prices for a fraction of the product. Honestly, it’s comparable to when drug cartels cut their product down to a third of what it used to be a few years ago.
I’ll admit, the taste is still good—Captain D’s has always delivered on flavor—but the value simply isn’t there anymore. The job of any business is to attract and retain customers, and part of that means keeping the product consistent. Just like in a relationship, you should keep doing the things that made people fall in love with you in the first place.
At this rate, families won’t be able to afford to dine out or pick up meals if prices keep climbing while portions shrink. Captain D’s, you risk losing loyal customers by changing what made you special.
Food: 1
Little girl at the window is rude with all the weave on her head. Shirt tied up to her waist. No customer service at all! Served frozen food from.tbis location. Check your food before leaving this location.
Love this location food is always fresh
Atmosphere: 5
Food: 5
Service: 5
The environment is unacceptable; it’s dirty and unkempt. The staff are consistently rude, and the quality of their food is appalling. I discovered a fried rat in my meal, which is completely intolerable.
Atmosphere: 1
Food: 1
Service: 1
Fish was from Vietnam, I did not like, I was very surprised because I eat from here all the time.
Atmosphere: 5
Food: 1
Service: 5
Fish was chewy and not fresh like I ask
Restaurantji Recommends
This was my first time at this location. Food was made to order, fresh and hot! The staff was polite and respectful. I ordered the classic fish and the southern catfish meals. The sides were mac and cheese, fries, corn on the cob, and cole slaw. You all did a great job, we will be back soon.
Atmosphere: 5
Food: 5
Service: 5
Great food but tired inside
Atmosphere: 4
Food: 4
Service: 3
Grilled white fish was burnt on the bottom, the broccoli was left over and warmed up, causing it to be mushy and not fit for human consumption.
Atmosphere: 1
Food: 2
Service: 2
They food was not good, the customer service was really bad. Asked to speak to a manager, manager would never come to talk to us. A bunch of young people are unattended and very unprofessional. The amount of money you spend and can't get the food you paid for. So sad!!!
Atmosphere: 2
Food: 2
Service: 2
Great people working there.
Atmosphere: 5
Food: 5
Service: 5
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