This is my 3rd time ordering there and my 3rd time more than one thing was wrong or messed up. This time 2 items were wrong and one that they fixed was wrong again and was giving melted and dripping causing to drip on my hands and clothes. Extremely disappointing. You wouldn’t want someone to give you your ice cream and food the way they gave it. Very sad. I spend too much money at 1 time to have the same thing happen every time. Won’t be back anymore unfortunately especially since I love Dairy Queen.
Atmosphere: 1
Food: 1
Service: 1
Monyetta Everett
It’s not often that I write reviews, but I just had to share the amazing service I received for my daughter’s birthday.
I waited until the last minute to get her a cake, thinking I could just run in and have them write on it—like Walmart does. Unfortunately, that wasn’t the case here. When I arrived, the staff greeted me warmly and immediately showed me where the cake freezer was. They explained that I could purchase a ready-made cake, but custom orders require 48 hours since their cake decorator only works certain days.
Not expecting much, I headed to the freezer on my own, figuring I’d just take one home and attempt to write her name on it myself. But then, the manager, Miss Sharon, the store manager, came over and asked what I needed. When I explained the situation, she kindly offered to try writing on it for me—even though she said she wasn’t great at it. I told her that anything she did would be perfect, because my daughter would be thrilled just to have her Dairy Queen ice cream cake.
Even though it was lunchtime and they were a bit busy, Miss Sharon grabbed the cake, wrote my daughter’s name beautifully, and truly exceeded my expectations. It looked amazing!
I’m so grateful she went out of her way to help, especially knowing they typically don’t offer that service.
10/10—highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Elle B
Went for the ice-cream. Wanted to see what the hype was about. It's good and was worth the drive. I will be back to try other things on the menu soon!
Wayne Shellabarger
Always great icecream!
Atmosphere: 5
Food: 5
Service: 5
heather milloway
Why take my order ring me up tell me to pull up to the side for one dolly bar only to tell me that you don't have any dolly bars!make it make sense I don't have this problem at Baskin Robbins. DO BETTER DQ!!
Atmosphere: 1
Food: 1
Service: 1
TreaZure Latrice
Customers not always right! Today I witnessed 2 rude customers (couple) verbally attack a minor while on her break. The staff remained professional. The more they remained professional the madder the customers became. Customer service was well maintained inspite of how rude and ignorant people are in the world. Young lady I applaud you.
Atmosphere: 5
Food: 5
Service: 5
mary Pugh
Everyone was friendly and helpful They are a little slow Food was good
Atmosphere: 5
Food: 5
Service: 4
Nh2005
The chicken strip, fries and ice cream meal is a very decent value deal. The chicken was very crispy and moist, but the fries were not as good. I had the cookie dough flavor blizzard, which tasted pretty much like sugar mush. I guess nothing really beats an oreo blizzard. I find the people here very friendly and worth supporting, even if the food is kinda hit or miss. It's one of my favorite guilty pleasures. Go check them out
DQ is notorious for not being fast. This one moved at a good pace and everything was as expected. No long wait and the staff was very friendly. Very clean.
Atmosphere: 5
Food: 5
Service: 5
Ulogidv Alasgida (Cristina)
Perfect dipped cones
Ben Black
Horrible
Jim McKay
A friendly family oriented restaurant
Atmosphere: 3
Food: 4
Service: 4
Cameron Cook
Food quality is going downward, carlisha touched our blizzard before grabbing straws and lid, did not get coupon for free small blizzard.
Blizzard cup only
Food: 5
This is my 3rd time ordering there and my 3rd time more than one thing was wrong or messed up. This time 2 items were wrong and one that they fixed was wrong again and was giving melted and dripping causing to drip on my hands and clothes. Extremely disappointing. You wouldn’t want someone to give you your ice cream and food the way they gave it. Very sad. I spend too much money at 1 time to have the same thing happen every time. Won’t be back anymore unfortunately especially since I love Dairy Queen.
Atmosphere: 1
Food: 1
Service: 1
It’s not often that I write reviews, but I just had to share the amazing service I received for my daughter’s birthday.
I waited until the last minute to get her a cake, thinking I could just run in and have them write on it—like Walmart does. Unfortunately, that wasn’t the case here. When I arrived, the staff greeted me warmly and immediately showed me where the cake freezer was. They explained that I could purchase a ready-made cake, but custom orders require 48 hours since their cake decorator only works certain days.
Not expecting much, I headed to the freezer on my own, figuring I’d just take one home and attempt to write her name on it myself. But then, the manager, Miss Sharon, the store manager, came over and asked what I needed. When I explained the situation, she kindly offered to try writing on it for me—even though she said she wasn’t great at it. I told her that anything she did would be perfect, because my daughter would be thrilled just to have her Dairy Queen ice cream cake.
Even though it was lunchtime and they were a bit busy, Miss Sharon grabbed the cake, wrote my daughter’s name beautifully, and truly exceeded my expectations. It looked amazing!
I’m so grateful she went out of her way to help, especially knowing they typically don’t offer that service.
10/10—highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Went for the ice-cream. Wanted to see what the hype was about. It's good and was worth the drive. I will be back to try other things on the menu soon!
Always great icecream!
Atmosphere: 5
Food: 5
Service: 5
Why take my order ring me up tell me to pull up to the side for one dolly bar only to tell me that you don't have any dolly bars!make it make sense I don't have this problem at Baskin Robbins. DO BETTER DQ!!
Atmosphere: 1
Food: 1
Service: 1
Customers not always right!
Today I witnessed 2 rude customers (couple) verbally attack a minor while on her break. The staff remained professional. The more they remained professional the madder the customers became. Customer service was well maintained inspite of how rude and ignorant people are in the world. Young lady I applaud you.
Atmosphere: 5
Food: 5
Service: 5
Everyone was friendly and helpful
They are a little slow
Food was good
Atmosphere: 5
Food: 5
Service: 4
The chicken strip, fries and ice cream meal is a very decent value deal. The chicken was very crispy and moist, but the fries were not as good. I had the cookie dough flavor blizzard, which tasted pretty much like sugar mush. I guess nothing really beats an oreo blizzard. I find the people here very friendly and worth supporting, even if the food is kinda hit or miss. It's one of my favorite guilty pleasures. Go check them out
Atmosphere: 4
Food: 4
Service: 5
We need one on Germantown parkway
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
DQ is notorious for not being fast. This one moved at a good pace and everything was as expected. No long wait and the staff was very friendly. Very clean.
Atmosphere: 5
Food: 5
Service: 5
Perfect dipped cones
Horrible
A friendly family oriented restaurant
Atmosphere: 3
Food: 4
Service: 4
Food quality is going downward, carlisha touched our blizzard before grabbing straws and lid, did not get coupon for free small blizzard.
Atmosphere: 2
Food: 4
Service: 1
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