Just ordered the 8piece chicken. Every single piece was soggy and
Food: 1
CHARLES Littleton
This time I drove on past-when did they stop serving extra crispy?
Atmosphere: 3
Food: 1
Service: 3
Paul Manner
My wife just purchased small bucket of fried chicken. This was undoubtedly the very worst chicken we have ever gotten from KFC. The chicken had no flavor with little to no salt. Another thing is you can’t even get extra crispy at this location any more. Also, store was out of slaw. We will never go to the Hacks location in Olive Branch again. New management is needed!!!
Atmosphere: 1
Food: 1
Service: 1
Daniel Goss
Do not use your credit card. One hour after I did I had a charge on my illegal charge on my card. This was the only placed I used it. I usually go in but this time I did the drive through. STAY AWAY FROM THIS PLACE..
Paula Thames
It is literally exhausting anymore trying to get an order right anymore. We discussed my order 3x's over the speaker and my order still wasn't right. Condiments left out of the bag, too.
Atmosphere: 4
Food: 1
Service: 5
Kaitlyn Smith
The staff are incredibly nice, the inside is clean, and I got my food fast.
Atmosphere: 5
Food: 5
Service: 5
Patricia Smith
Was served Refried Chicken that was hard and dry and very salty. Placed an order yesterday at approximately 4pm through the drive thru and spent more than $22. Apparently this was chicken that had been prepared earlier but was left over so management decided to drop it in the fryer again and serve it to us unsuspecting customers. Customers aren’t valued here at this location and it’s ridiculous when we’re paying you to provide food that should be prepared properly. My family and I will not return because it’s very sad that KFC is more concerned with themselves and saving money while serving customers old greasy food. Terrible, disappointing and beyond disgusting. I had to throw the food away. By the way, I had to ask for my receipt. Disgusting ?
Food: 1
Linda Miller
My manager placed an online delivery order today for my birthday and mysteriously my order was canceled yet no one at corporate or the store can say why. No one even tried to make it right. A male in the background was absolutely rude. This has been one huge disappointment. My office orders food from this location often but sadly I feel today that I do not want to order from this location ever again. Poor service all the way around!!!!!
Atmosphere: 1
Food: 1
Service: 1
ITranscendencEI
Waited in line for 20 minutes without moving because once the line got long enough they just stopped trying and I never moved after that until leaving. This happens regularly, and the food is consistently old if you get there past 7. Very hot or miss with a lot of miss.
Atmosphere: 2
Food: 2
Service: 2
R Jason Townsend
What is it about a biscuit and mashed potatoes that just feels like home. It was a complete comfort food day and it was delicious. The staff was friendly and made recommendations that reduced the cost of my meal.
Can't no one get orders correct anymore! Ordered Original chicken, Got hot n spicy, didn't know it till I got home 30mins away from store!!! & Sat dwn to eat. Asked for honey, No honey, No napkins. Just ridiculous!!!
Atmosphere: 1
Food: 1
Service: 1
Myles Jr.
Placed order at drive-thru had to pull up for fresh wings but got old chicken tenders I spent over $25 I’m pissed all my food should have been fresh I’m angry
Atmosphere: 1
Food: 1
Service: 2
Tonya
Gentleman at the front counter was very good, very polite. Service was quick, food was great, only negative was both restrooms were out of order. Overall one of the best KFCs I've been to in a long time.
Atmosphere: 5
Food: 5
Service: 5
Cherry Lilley
I would rate this place with no stars. Employees with bad attitudes wanted to charge us double the prices that were shown. Food was cold and under cooked. My dogs wouldn't eat it. No lights on the outside and employees standing outside smoking ? and talking. Very disappointed ? and will never go back to that restaurant has long has I am breathing.
Atmosphere: 1
Food: 1
Service: 1
barbara liles
Ice cold chicken pot pies !! Call multiple times of course NO ANSWER!!Not
Just ordered the 8piece chicken. Every single piece was soggy and
Food: 1
This time I drove on past-when did they stop serving extra crispy?
Atmosphere: 3
Food: 1
Service: 3
My wife just purchased small bucket of fried chicken. This was undoubtedly the very worst chicken we have ever gotten from KFC. The chicken had no flavor with little to no salt. Another thing is you can’t even get extra crispy at this location any more. Also, store was out of slaw. We will never go to the Hacks location in Olive Branch again. New management is needed!!!
Atmosphere: 1
Food: 1
Service: 1
Do not use your credit card. One hour after I did I had a charge on my illegal charge on my card. This was the only placed I used it. I usually go in but this time I did the drive through. STAY AWAY FROM THIS PLACE..
It is literally exhausting anymore trying to get an order right anymore. We discussed my order 3x's over the speaker and my order still wasn't right. Condiments left out of the bag, too.
Atmosphere: 4
Food: 1
Service: 5
The staff are incredibly nice, the inside is clean, and I got my food fast.
Atmosphere: 5
Food: 5
Service: 5
Was served Refried Chicken that was hard and dry and very salty. Placed an order yesterday at approximately 4pm through the drive thru and spent more than $22. Apparently this was chicken that had been prepared earlier but was left over so management decided to drop it in the fryer again and serve it to us unsuspecting customers. Customers aren’t valued here at this location and it’s ridiculous when we’re paying you to provide food that should be prepared properly. My family and I will not return because it’s very sad that KFC is more concerned with themselves and saving money while serving customers old greasy food. Terrible, disappointing and beyond disgusting. I had to throw the food away. By the way, I had to ask for my receipt. Disgusting ?
Food: 1
My manager placed an online delivery order today for my birthday and mysteriously my order was canceled yet no one at corporate or the store can say why. No one even tried to make it right. A male in the background was absolutely rude. This has been one huge disappointment. My office orders food from this location often but sadly I feel today that I do not want to order from this location ever again. Poor service all the way around!!!!!
Atmosphere: 1
Food: 1
Service: 1
Waited in line for 20 minutes without moving because once the line got long enough they just stopped trying and I never moved after that until leaving. This happens regularly, and the food is consistently old if you get there past 7. Very hot or miss with a lot of miss.
Atmosphere: 2
Food: 2
Service: 2
What is it about a biscuit and mashed potatoes that just feels like home. It was a complete comfort food day and it was delicious. The staff was friendly and made recommendations that reduced the cost of my meal.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Tenders Flavor Meal
Restaurantji Recommends
Can't no one get orders correct anymore! Ordered Original chicken, Got hot n spicy, didn't know it till I got home 30mins away from store!!! & Sat dwn to eat. Asked for honey, No honey, No napkins. Just ridiculous!!!
Atmosphere: 1
Food: 1
Service: 1
Placed order at drive-thru had to pull up for fresh wings but got old chicken tenders I spent over $25 I’m pissed all my food should have been fresh I’m angry
Atmosphere: 1
Food: 1
Service: 2
Gentleman at the front counter was very good, very polite. Service was quick, food was great, only negative was both restrooms were out of order. Overall one of the best KFCs I've been to in a long time.
Atmosphere: 5
Food: 5
Service: 5
I would rate this place with no stars. Employees with bad attitudes wanted to charge us double the prices that were shown. Food was cold and under cooked. My dogs wouldn't eat it. No lights on the outside and employees standing outside smoking ? and talking. Very disappointed ? and will never go back to that restaurant has long has I am breathing.
Atmosphere: 1
Food: 1
Service: 1
Ice cold chicken pot pies !! Call multiple times of course NO ANSWER!!Not
Atmosphere: 1
Food: 1
Service: 1