Panera Bread
7501 Goodman Rd, Olive Branch
(662) 890-1985
Recent Reviews
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Their cashiers move at a snails pace!!
Atmosphere: 1
Food: 1
Service: 1
Went yesterday (11/22) around noon, maybe a little after. Entire experience was great from start to finish. Great customer service, great, hot food, clean restaurant. Will be back
Atmosphere: 5
Food: 5
Service: 5
The order was ready, correct and waiting when I arrived. It took us longer than expected to get there but surprisingly the food remained at a great temperature to eat when I got home without reheating.
Atmosphere: 5
Food: 5
Service: 5
I gave the store a two because they put so little in my bowl and when I got it yesterday I had a lot more
Atmosphere: 5
Food: 2
Service: 5
On 9/30/25, I placed a curb-side order for the Mediterranean Chicken salad. When I got home I noticed that the chicken was not on the salad. I called the restaurant and the manager on duty was rude and really didn't want to accommodate me. He/She stated that I could come back up there and get the chicken to put on my salad or I could get a full refund. This is after I asked for my salad to be REMADE properly. This was a simple request!! Clearly he/she is having a bad day and doesn't know proper customer service etiquette. This experience makes me think twice before patronizing this restaurant again. Do better!!!
God bless!!!
Atmosphere: 2
Food: 2
Service: 1
I came in on August 3 and ordered an ITALIAN STEAK AND MOZZARELLA. I DONT EAT PORK So I know what I ordered! The Team Manager on this day was rude as soon as I opened my mouth. The team manager chastise me and told me that I need to be more clear on what I ordered. The team manager did correct my order and I received what I was supposed to receive. The employee in the kitchen, Kayndance (I hope I spelled her name correctly) was WONDERFUL. She had a smile both times I entered the store. Apologized for the mix up and asked did I need anything else. She exude the customer service that represents Panera Bread. Panera Bread was my first job as a teenager and she was wonderful. That Team Manager needs to go back into training. Awful!
Atmosphere: 3
Food: 4
Service: 1
I was going to Panera weekly until I encountered a very rude employee. I ordered three sandwiches. The time was around 7:30 pm. The young man was preparing my sandwiches when a rude lady came out to assist him. I was telling her how I wanted my order because they sometimes gets it wrong. She made a smart remark and I said don't be rude.We had words she went to the back. Then this guy came out and he was rude because I was telling him what had happened. He didn't want to hear it. If you don't want to serve people after a certain time. It should be posted. I will not spend my money with a store that doesn't respect their customers.Panera should post that you don't serve after 7:30 pm.
Atmosphere: 4
Food: 4
Service: 1
Clean restaurant/ bakery. Staff is on top of their job and the vibe is friendly
Atmosphere: 5
Food is always good, but they're always out of something, i.e. soup, bread, desserts.
Atmosphere: 4
Food: 5
Service: 4
The food is always delicious! The young lady that waited on me was so nice and professional! I love Panera Bread.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great place for soup and sandwich
Atmosphere: 4
Food: 4
Service: 4
Great place for a quick coffee or some sweet treats or some of that great fresh panera bread!
Atmosphere: 5
Food: 5
Service: 5
Panera is very consistent from location to location. Wide variety of sandwiches, soups and salads. Can always find something good to eat.
Atmosphere: 5
Food: 5
Service: 5
I love the sandwiches and salad
Atmosphere: 5
Food: 5
Service: 5
This place is terrible!
Dump. Zero service.
Service: 1
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