They took others ahead me and I was there waiting in line just awful then on top that got it wrong so I won’t be back!!!!
Atmosphere: 4
Food: 3
Service: 1
Ja Waring
This might just be the slowest Starbucks in the entire world. Don't go through the drive thru unless you have an hour to kill and a lot of gas to waste
Food: 3
Service: 1
Robin F
Love the blackberry ssge refresher
Atmosphere: 4
Service: 4
Justin Smith
Normally fine, but their indoor hours are inconsistent with no additional signage.
E C
I feel really bad leaving a negative review here because the people are so nice, but changes definitely need to happen.
First problem is the coffee. Anytime I get a drink, the toppings are never there. Like no mints at all on peppermint coffee, no pecan praline chunks on the praline coffee, and no cinnamon on the pumpkin spice coffee. Even when I put down on my order for extra toppings.
I'll mention it to them and then they'll add it, but when I'm in a rush to get to work because the wait time in the drive thru is so long, I forget to check and see that again they forgot. I'm a regular, not to sound entitled, but I would have thought because of that they'd at least remember to put it on mine because I've politely reminded them before when I have actually had a little bit more time to notice that the toppings are missing. On weekdays you could be in line for 30min. On weekends, there's no telling. You could literally be there for an hour.
Last problem is the breakfast. When it's there, it's usually cold. But normally, it seems to be always sold out; even in the morning. It's never here anymore.
The only positive is the staffs kindness, but that's literally the only thing that seems to be holding this place together. Needs more staff to make the food and drink to keep the line down, and that way they'll have enough time to actually make them properly. I'll try again in a month or two. For now I'll go to another location. Maybe it'll be better by then.
Edit: Gave one more try earlier than I said I would, and again no toppings when I paid for extra toppings, and was told they were out and was given no substitute. He was talking fast trying to give me a clue to just accept that so he can take the next person... I would have asked for a refund had I not waited again for almost 30 minutes in the drive thru... He wasn't rude, but definitely not considerate... Not even offer any substitute and rush me...? This was a convenient location for me, but it's just not worth it...
2nd Edit: Okay... I'm officially done with this location even though the location is convenient for me... Despite what the app says, most drinks they now claim that they don't do the toppings for them anymore.
If you ask for a substitute, they give some Oreo-like cookie crumble thing, but one of the girls said they just don't do the toppings for some drinks anymore. The app still includes toppings on those drinks, so If you have this location selected, it should give you a heads up that you're not really going to get it considering the long wait time that will all be for an unfinished drink...
Atmosphere: 5
Food: 1
Service: 1
N M
The drinks are always off as if they aren't following the instructions. I won't be coming here again. Scooters is way better they never disappoint.
Rebecca Burkhalter
Ordered Shaken espresso today, two of them, both with an extra shot. No espresso. They literally made my $7-$8 drink with iced coffee. I’m a former employee, and I’ve been drinking this for 10 years. Beyond disappointed.
Toni weaver
Ordered 4 drinks and three food items on my way through town.
First drink came out cold instead of hot, even though it was labeled hot and had to be remade.
Food took longer than all the drinks, and the person literally dropped them on the table and they hit abother cup (i was not next to the counter to stop it) luckily the cup just wobbled. Got to my car to find out one of the food items we're wrong although the label was what I ordered.
I went back inside and told them it was wrong and asked them to remake it. The lady at the food station literally sighed and rolled her eyes.
While I was waiting a manager came by and asked if she can help "no, she's already helping me" I replied.
Got out to the car and two of my drinks were literally coffee and milk, nothing else, even though I even paid extra for caramel.
Called the store and when I asked for a manager, I was told she wasn't available. I said I'd just wait and was told "she's speaking to very important people right now" I finally lost my cool at this point and told the lady I do not care.
Manager came on the phone and had an attitude. When I asked for a refund she said she couldn't do it unless I came back in. I admit I was frustrated and said I couldn't as I was not local and she said there's nothing she could do. I then told her she needed to talk to the workers and tried to explain my frustration.
The managers only reply was to tell me that I had "shushed " her when she tried to help me earlier (before I knew the drinks were bad) and that I "dismissed her when she tried to help me so she was dismissing me."
$40 down the drain.....
Atmosphere: 1
Food: 1
Service: 1
Rebecca Stultz
Just got two shaken espressos with an extra shot each… zero espresso in these. It’s 100% iced coffee. I’m a former employee. I’ve also been drinking this drink and supporting Starbucks for over 10 years. HIGHLY disappointed. I spend $15 a day on these drinks.
Just take the time to pull the shots. Don’t try to rush to get rid of your line. This has happened the last 2 times I’ve come to this location.
Kelly Castañeda
Hello, very bad attitude from the employees, they no longer wanted to attend even though the information on the page says to close at 7, they left the place at 5:20
Went in and my bacon Gouda sandwich was BURNT.. told the barista and she sounded as if she didn’t believe me.. she remade it, but it was COLD on the inside and the bacon was pink.. I get the same order everyday and I’ve never had this problem.. now if I would have eaten it and got sick, then it would’ve been a whole different problem..
Atmosphere: 4
Food: 2
Service: 3
L P
Never had a good drink from here. it’s always inconsistent. Some days the drinks are just okay, some days they are not very good at all. It’s like the baristas all follow different recipes.
Sabrina Statham
This place is trash. I live in Olive Branch. Always go to Starbucks in Target bc of how awful this location is. They were out of ICE for an entire summer (no ice coffee) came back for 1st time today (2+ yrs later) they have no CHOCOLATE for hot chocolate, no whip cream, no pup cups.. more than once they’ve been out of several food items Ive tried to order. Definitely needs a new owner or General Manager that can properly order trucks.
Daa'iyah Na'im
Hate to say it, but this particular Starbucks location just isn't hitting the mark. I've given them several chances, especially with their Caramel Frappuccinos, but something's consistently off with their drinks. They just don't taste like what you'd expect from Starbucks - it's like they're following a different recipe altogether.
I've tried visiting multiple times hoping it was just an off day, but nope - same issue. The drinks always taste a bit... different from what you get at other Starbucks locations. And not in a good way.
If you're craving your Starbucks fix, I'd recommend checking out another location nearby. There's just too many inconsistencies with the drinks here to make it worth your while. When you're paying Starbucks prices, you expect Starbucks quality, right?
Saving you the disappointment - drive a few extra minutes to a different store. Your taste buds will thank you!
They took others ahead me and I was there waiting in line just awful then on top that got it wrong so I won’t be back!!!!
Atmosphere: 4
Food: 3
Service: 1
This might just be the slowest Starbucks in the entire world. Don't go through the drive thru unless you have an hour to kill and a lot of gas to waste
Food: 3
Service: 1
Love the blackberry ssge refresher
Atmosphere: 4
Service: 4
Normally fine, but their indoor hours are inconsistent with no additional signage.
I feel really bad leaving a negative review here because the people are so nice, but changes definitely need to happen.
First problem is the coffee. Anytime I get a drink, the toppings are never there. Like no mints at all on peppermint coffee, no pecan praline chunks on the praline coffee, and no cinnamon on the pumpkin spice coffee. Even when I put down on my order for extra toppings.
I'll mention it to them and then they'll add it, but when I'm in a rush to get to work because the wait time in the drive thru is so long, I forget to check and see that again they forgot. I'm a regular, not to sound entitled, but I would have thought because of that they'd at least remember to put it on mine because I've politely reminded them before when I have actually had a little bit more time to notice that the toppings are missing. On weekdays you could be in line for 30min. On weekends, there's no telling. You could literally be there for an hour.
Last problem is the breakfast. When it's there, it's usually cold. But normally, it seems to be always sold out; even in the morning. It's never here anymore.
The only positive is the staffs kindness, but that's literally the only thing that seems to be holding this place together. Needs more staff to make the food and drink to keep the line down, and that way they'll have enough time to actually make them properly. I'll try again in a month or two. For now I'll go to another location. Maybe it'll be better by then.
Edit: Gave one more try earlier than I said I would, and again no toppings when I paid for extra toppings, and was told they were out and was given no substitute. He was talking fast trying to give me a clue to just accept that so he can take the next person... I would have asked for a refund had I not waited again for almost 30 minutes in the drive thru... He wasn't rude, but definitely not considerate... Not even offer any substitute and rush me...? This was a convenient location for me, but it's just not worth it...
2nd Edit: Okay... I'm officially done with this location even though the location is convenient for me... Despite what the app says, most drinks they now claim that they don't do the toppings for them anymore.
If you ask for a substitute, they give some Oreo-like cookie crumble thing, but one of the girls said they just don't do the toppings for some drinks anymore. The app still includes toppings on those drinks, so If you have this location selected, it should give you a heads up that you're not really going to get it considering the long wait time that will all be for an unfinished drink...
Atmosphere: 5
Food: 1
Service: 1
The drinks are always off as if they aren't following the instructions. I won't be coming here again. Scooters is way better they never disappoint.
Ordered Shaken espresso today, two of them, both with an extra shot. No espresso. They literally made my $7-$8 drink with iced coffee. I’m a former employee, and I’ve been drinking this for 10 years. Beyond disappointed.
Ordered 4 drinks and three food items on my way through town.
First drink came out cold instead of hot, even though it was labeled hot and had to be remade.
Food took longer than all the drinks, and the person literally dropped them on the table and they hit abother cup (i was not next to the counter to stop it) luckily the cup just wobbled. Got to my car to find out one of the food items we're wrong although the label was what I ordered.
I went back inside and told them it was wrong and asked them to remake it. The lady at the food station literally sighed and rolled her eyes.
While I was waiting a manager came by and asked if she can help "no, she's already helping me" I replied.
Got out to the car and two of my drinks were literally coffee and milk, nothing else, even though I even paid extra for caramel.
Called the store and when I asked for a manager, I was told she wasn't available. I said I'd just wait and was told "she's speaking to very important people right now" I finally lost my cool at this point and told the lady I do not care.
Manager came on the phone and had an attitude. When I asked for a refund she said she couldn't do it unless I came back in. I admit I was frustrated and said I couldn't as I was not local and she said there's nothing she could do. I then told her she needed to talk to the workers and tried to explain my frustration.
The managers only reply was to tell me that I had "shushed " her when she tried to help me earlier (before I knew the drinks were bad) and that I "dismissed her when she tried to help me so she was dismissing me."
$40 down the drain.....
Atmosphere: 1
Food: 1
Service: 1
Just got two shaken espressos with an extra shot each… zero espresso in these. It’s 100% iced coffee. I’m a former employee. I’ve also been drinking this drink and supporting Starbucks for over 10 years. HIGHLY disappointed. I spend $15 a day on these drinks. Just take the time to pull the shots. Don’t try to rush to get rid of your line. This has happened the last 2 times I’ve come to this location.
Hello, very bad attitude from the employees, they no longer wanted to attend even though the information on the page says to close at 7, they left the place at 5:20
Service: 1
Restaurantji Recommends
Went in and my bacon Gouda sandwich was BURNT.. told the barista and she sounded as if she didn’t believe me.. she remade it, but it was COLD on the inside and the bacon was pink.. I get the same order everyday and I’ve never had this problem.. now if I would have eaten it and got sick, then it would’ve been a whole different problem..
Atmosphere: 4
Food: 2
Service: 3
Never had a good drink from here. it’s always inconsistent. Some days the drinks are just okay, some days they are not very good at all. It’s like the baristas all follow different recipes.
This place is trash. I live in Olive Branch. Always go to Starbucks in Target bc of how awful this location is. They were out of ICE for an entire summer (no ice coffee) came back for 1st time today (2+ yrs later) they have no CHOCOLATE for hot chocolate, no whip cream, no pup cups.. more than once they’ve been out of several food items Ive tried to order. Definitely needs a new owner or General Manager that can properly order trucks.
Hate to say it, but this particular Starbucks location just isn't hitting the mark. I've given them several chances, especially with their Caramel Frappuccinos, but something's consistently off with their drinks. They just don't taste like what you'd expect from Starbucks - it's like they're following a different recipe altogether.
I've tried visiting multiple times hoping it was just an off day, but nope - same issue. The drinks always taste a bit... different from what you get at other Starbucks locations. And not in a good way.
If you're craving your Starbucks fix, I'd recommend checking out another location nearby. There's just too many inconsistencies with the drinks here to make it worth your while. When you're paying Starbucks prices, you expect Starbucks quality, right?
Saving you the disappointment - drive a few extra minutes to a different store. Your taste buds will thank you!
Atmosphere: 3
Food: 2
Service: 3
Fast and efficient.
Atmosphere: 5
Food: 5
Service: 5
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