Always good. They know me and have my drinks ready before I walk in! Top NOTCH service!! Always tip cash, ?
Atmosphere: 5
Food: 5
Service: 5
Ron “BigDaddy” Soldano
Disgusted of the fact that the young white girl Kenszi or Kensi yelled out to the whole restaurant whose waffle is this. Countdown 321. Took a bite out of the middle of it. Then 30 seconds later KK or KeKe went to pick it up and K told her what she had done and she put a butter on top of it and took it to the customer anyway. My wife was disgusted, and I’m saddened by the lack of professionalism and immaturity. We loved this spot.
Atmosphere: 5
Food: 5
Service: 5
CJDXGOXT 123
Michaela is the best server ever!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Hashbrowns Scattered ¨All the Way¨
Lenette Henderson
The food was good and so was the service. I received my food very quickly.
Atmosphere: 5
Food: 5
Service: 5
Jerry Lawson
Great!!!!!
Christopher Osborne
The last 3 times we have tried to eat at this waffle house we have left without being served. We waited several minutes without being acknowledged cut on a timer and waited another 5 minutes before we left. Awful service
BOBROSS Willa
Came at 8:45pm and Left at 9:00pm with out anyone coming to asking for my drink order even. It wasn't busy or anything, there was 5 employees sitting on their phone and talking to their friends. I was the only customer. I have been two different times never getting any surveys. Last time the employees were smoking weed and the door was locked but they had their friends in there with them.
Service: 1
Robert Cox-Osborne
Please fire the night crew ? ? ?
Atmosphere: 1
Service: 1
James Horrocks
I’m baffled at the 3.8 rating on this Waffle House. It’s packed with excellent servers and each shift lead we’ve had the joy of experiencing here have been outstanding at what they do. A more underrated place doesn’t exist on Google Maps. Five stars for food, service, and the ambiance is the pure entertainment that is watching this team cruise through any level of busy chaos seamlessly.
Atmosphere: 5
Food: 5
Service: 5
Stacey Spiehler
Ate at the high-top counter today (Labor Day) around noon.
Easily the best service I’ve ever had at a Waffle House. Also, I always ask for my eggs to be absolutely desiccated, almost burnt and most Waffle Houses don’t listen! This one did and I was so pleased! My server was on top of drink refills at all times.
The restaurant was empty they didn't have any tea they messed my daughters breakfast I wouldn't recommend and the employees stayed on there phones
Atmosphere: 1
Food: 1
Service: 1
Alena Francis
This crew was very entertaining and hilarious. Food was spot on.
Atmosphere: 5
Food: 5
Service: 5
Charlisa Pegues
I was so excited to get to Waffle House only to see they allow people to bring their dogs in there. Sitting right in front of the chef. This should not be allowed especially in a place where people of different backgrounds go to eat! I was wondering why people were pulling up leaving. We ended up doing the same.
Atmosphere: 1
Food: 1
Service: 1
Dan Dee
Waffle House on 7440 Hackscross in Olive Branch, MS 38654
I recently had a disappointing experience at the Waffle House on Hackcross Road in Olive Branch. On Friday night, I came in to pick up an online order and was met with an astonishing lack of service.
When I arrived, I stood in front of the cash register for a full 16 minutes, completely ignored by the staff. Despite being in clear view, not one employee or waitress acknowledged me. At one point, a female waitress glanced my way while handling something at the register, but then turned her back to continue chatting with the cooks. This wasn’t a case of a busy restaurant; it was quite the opposite.
Feeling frustrated and thinking I might be at the wrong spot, I moved to the other end of the counter. Still, no one paid attention. Defeated, I returned to my original position. Finally, a white gentleman asked if my order was a call-in and then assembled my meal.
Beyond the disorganized service, the restaurant’s condition was off-putting. There was vomit by the entrance, a sight that should have been cleaned up immediately. The welcoming atmosphere I usually expect from Waffle House was entirely missing.
Once home, the food was another letdown. The steak was dry and rubbery, like chewing on plastic. The hash browns were burnt, and the grape jelly tasted stale as if it had been sitting around for years. I’ve heard rumors that Waffle House recycles leftover condiments indefinitely, and this experience certainly made it seem true.
My wife and I have had good meals at this location before, but this visit was a stark contrast. The service was chaotic and inattentive, and the food quality was abysmal. We won’t be returning to the Hackcross Waffle House. I hope management addresses these issues soon.
**Note to Management:** Please take these concerns seriously. Clean up your restaurant, improve your service, and ensure food quality before you lose more customers.
Atmosphere: 1
Food: 2
Service: 1
Scott R
Food always great. But got got one item every 10 mins. Weird. Not usual. Not crowded
Always good. They know me and have my drinks ready before I walk in! Top NOTCH service!! Always tip cash, ?
Atmosphere: 5
Food: 5
Service: 5
Disgusted of the fact that the young white girl Kenszi or Kensi yelled out to the whole restaurant whose waffle is this. Countdown 321. Took a bite out of the middle of it. Then 30 seconds later KK or KeKe went to pick it up and K told her what she had done and she put a butter on top of it and took it to the customer anyway. My wife was disgusted, and I’m saddened by the lack of professionalism and immaturity. We loved this spot.
Atmosphere: 5
Food: 5
Service: 5
Michaela is the best server ever!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Hashbrowns Scattered ¨All the Way¨
The food was good and so was the service. I received my food very quickly.
Atmosphere: 5
Food: 5
Service: 5
Great!!!!!
The last 3 times we have tried to eat at this waffle house we have left without being served. We waited several minutes without being acknowledged cut on a timer and waited another 5 minutes before we left. Awful service
Came at 8:45pm and Left at 9:00pm with out anyone coming to asking for my drink order even. It wasn't busy or anything, there was 5 employees sitting on their phone and talking to their friends. I was the only customer. I have been two different times never getting any surveys. Last time the employees were smoking weed and the door was locked but they had their friends in there with them.
Service: 1
Please fire the night crew ? ? ?
Atmosphere: 1
Service: 1
I’m baffled at the 3.8 rating on this Waffle House. It’s packed with excellent servers and each shift lead we’ve had the joy of experiencing here have been outstanding at what they do. A more underrated place doesn’t exist on Google Maps. Five stars for food, service, and the ambiance is the pure entertainment that is watching this team cruise through any level of busy chaos seamlessly.
Atmosphere: 5
Food: 5
Service: 5
Ate at the high-top counter today (Labor Day) around noon.
Easily the best service I’ve ever had at a Waffle House. Also, I always ask for my eggs to be absolutely desiccated, almost burnt and most Waffle Houses don’t listen! This one did and I was so pleased! My server was on top of drink refills at all times.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Scrambled Eggs
Restaurantji Recommends
The restaurant was empty they didn't have any tea they messed my daughters breakfast I wouldn't recommend and the employees stayed on there phones
Atmosphere: 1
Food: 1
Service: 1
This crew was very entertaining and hilarious. Food was spot on.
Atmosphere: 5
Food: 5
Service: 5
I was so excited to get to Waffle House only to see they allow people to bring their dogs in there. Sitting right in front of the chef. This should not be allowed especially in a place where people of different backgrounds go to eat! I was wondering why people were pulling up leaving. We ended up doing the same.
Atmosphere: 1
Food: 1
Service: 1
Waffle House on 7440 Hackscross in Olive Branch, MS 38654
I recently had a disappointing experience at the Waffle House on Hackcross Road in Olive Branch. On Friday night, I came in to pick up an online order and was met with an astonishing lack of service.
When I arrived, I stood in front of the cash register for a full 16 minutes, completely ignored by the staff. Despite being in clear view, not one employee or waitress acknowledged me. At one point, a female waitress glanced my way while handling something at the register, but then turned her back to continue chatting with the cooks. This wasn’t a case of a busy restaurant; it was quite the opposite.
Feeling frustrated and thinking I might be at the wrong spot, I moved to the other end of the counter. Still, no one paid attention. Defeated, I returned to my original position. Finally, a white gentleman asked if my order was a call-in and then assembled my meal.
Beyond the disorganized service, the restaurant’s condition was off-putting. There was vomit by the entrance, a sight that should have been cleaned up immediately. The welcoming atmosphere I usually expect from Waffle House was entirely missing.
Once home, the food was another letdown. The steak was dry and rubbery, like chewing on plastic. The hash browns were burnt, and the grape jelly tasted stale as if it had been sitting around for years. I’ve heard rumors that Waffle House recycles leftover condiments indefinitely, and this experience certainly made it seem true.
My wife and I have had good meals at this location before, but this visit was a stark contrast. The service was chaotic and inattentive, and the food quality was abysmal. We won’t be returning to the Hackcross Waffle House. I hope management addresses these issues soon.
**Note to Management:** Please take these concerns seriously. Clean up your restaurant, improve your service, and ensure food quality before you lose more customers.
Atmosphere: 1
Food: 2
Service: 1
Food always great. But got got one item every 10 mins. Weird. Not usual. Not crowded
Atmosphere: 3
Food: 5
Service: 2
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