McDonald's
1803 Jackson Ave W, Oxford
(662) 236-6600
Recent Reviews
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Horrible! McDonald's has gone to hell in a handbasket! Fries were cold and droopy; quarter pounder meat was dry, overcooked, fairly tasteless; took forever to get it in the drive thru, and when I finally did I was sorry I ever came! Gone with the wind is McDonald's of the 70's and 80's. I'm never going back...
Atmosphere: 1
Food: 1
Service: 1
All about the frappes!
Atmosphere: 5
Food: 5
Service: 5
The absolute worse customer service ever!!!! RUDE and unprofessional. Do NOT go if you wanna be talked down to. And they lie about the system being down.
If you walk in this McDonald’s you automatically will have special powers where you are invisible. No acknowledgement from employees they just stare as if not seen. Photo shows me waiting 10 min finally just walked out.
Atmosphere: 1
Service: 1
Employees are rude. I waited 45 minutes for a ice cream cone went to the counter to ask about it and nobody ever offered to make it so I got a refund I was mad
Kid-friendliness: Clean playplace
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: French Fries, Hamburger, Chicken Mcnuggets
I ordered a quarter pounder meal and was given a mcdouble with a small fry. The drive thru worker told me it was a quarter pounder meal when I brought this up. Terrible service and the food was cold.
Atmosphere: 3
Food: 1
Service: 1
Ordered two French vanilla iced coffees and the girl didn’t put the extra vanilla in one then had a bad attitude about having to redo it. Some people need not to work in public places.
Atmosphere: 1
Food: 1
Service: 1
Fast service. I appreciate having the orders correct. Toddlers are no joke ;)
Atmosphere: 5
Food: 5
Service: 5
This McDonald’s is an absolute disgrace and a testament to poor management. I have had countless bad experiences here, but tonight’s incident was the final straw. After an exhausting night of studying for my exam, I decided to treat myself to some cookies. What I encountered was nothing short of infuriating.
After paying at the window, I was told to pull forward because my order "wasn’t ready yet." I waited patiently in the rain, only for my cookies to never arrive. Adding insult to injury, the inside of the restaurant was closed, and the drive-thru line was constantly moving with new cars, leaving me no way to address the situation. This level of incompetence is completely unacceptable. How hard is it to prepare a simple order and ensure it’s delivered? The owner of this location should be thoroughly ashamed of how poorly this restaurant operates. It’s clear that customer service and basic operational standards are not priorities here. I will be taking my business elsewhere in the future, and I strongly recommend that others do the same until serious improvements are made.
Atmosphere: 1
Food: 1
Service: 1
They charge you extra for EVERYTHING - water, sauces, etc. And if it’s something that they somehow can’t justify charging you for, it’s impossible to get someone to help you - an extra fork, ketchup, fixing an order.
Just an overall - meh - experience. Food was fine, about what you’d expect.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
Every time I've been to this location in Oxford ive had nothing but good experiences! I've been here for breakfast a lot and the morning crew are so nice and always get my order right and it's always fresh too!! If you want a delicious frappe go here if you want fresh food from McDonald's then choose this location!!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Bacon Egg & Cheese Biscuit
I know whenever I go to this location I will have to wait a confusingly long amount of time just to get the wrong food, then they’ll get mad at me for it. The consistency is impressive.
Atmosphere: 1
Food: 1
Service: 1
Employees always on a power trip. Hour long wait times. If you try to interrupt the dancing idiots for your food they try to start arguments and try to fight you.
Atmosphere: 1
Food: 1
Service: 1
Customer service is definitely an issue here. Speed of transactions and receiving your orders is also not great. The food is usually pretty good for a McDonald’s though. The other location is always so much better!
Atmosphere: 2
Food: 4
Service: 1
Great customer I enjoyed my breakfast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg & Cheese Biscuit
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