Customer service was horrible as well as the food. I was over charged and made to pay for ranch when it’s supposed to come with my meal. The fries were not fresh at all they were soggy and disgusting
Atmosphere: 1
Food: 1
Service: 1
Destini Pierce
I couldn’t give a rating on the food because I never received it! Ordered through DoorDash around 9:55pm waited an hour for 8 chicken tenders, fries, and fried corn, which I was fine with when I thought I was actually getting my food. Just for at the end of that hour around 11pm I get a notification that my order was cancelled. My driver explained to me that wingstop is out of everything, instead of canceling my order the second they got it and knew they didn’t have anything on my order and saving me and my delivery driver some time. Had me waiting for an hour and my delivery driver ride 15 minutes to go get the food just to turn him around. Absolutely ridiculous and extremely unprofessional. Once I discussed this with other people of Oxford and everyone has the same experience, 10/10 wouldn’t recommend!
Atmosphere: 1
Service: 1
callie foster
I understand that it’s wingstop, but my order has been incorrect all of 4 times i’ve been to this location. The people working today were lovely; However I received 8 plain wings and when I told them, they acted like I was mentally impaired for not knowing they were out of the flavor I had originally ordered online. However they were kind, made a substitution, and a gentleman gave me a drink while I was waiting. I just wish they had let me know they were out of the flavor I’d ordered before trying to trick me into driving away without.
Atmosphere: 2
Food: 4
Service: 5
Seth Foster
My order was wrong, fries were cold and it took 45 minutes to get my order.
Atmosphere: 1
Food: 1
Service: 1
Stfuuu
Idk if the staff have rocks for brains or they’re just that slow because why is it so hard to follow directions on an order?
Atmosphere: 1
Food: 1
Service: 1
Lydia Cates
Meal was cold, and I got food poisoning
Rodney Campbell
I gave 1 star Because i had 2. Chicken sandwich was nothing but grease and fries were cold as ice
Atmosphere: 1
Food: 1
Service: 1
Lynn Sellers
Last three times I went there one food item was not in bag when I opened it at home . I live twenty three miles away . I called to tell them and complain if you drive 23 miles back we will give you your food that should have bee. In the bag to begin with. I WOULD NOT RECOMMEND this WING STOP
Callender Man
This is absurd. Firstly, the wings shouldn’t look like this. They’re supposed to be dry rubs for god’s sake! Secondly, this is the THIRD TIME they didn’t give me my honey mustard with my boneless wing combo. Get yourself together Wingstop, I’ve been to multiple of your stores and know what I should be getting, and this isn’t it. (Fries are still good though)
Edit: They also didn’t give me my receipt, so it’s harder for me to argue about the order. I don’t know if these employees are malicious or just downright incompetent.
I have avoided giving a low-rated review of this location for several visits. Unfortunately, this location has failed to improve. The all-male shift struggles to uphold quality food and service. The manager is always in a terrible mood and he argues with customers. He forces you to place orders online when you enter the store. In addition, the location stops serving customers over an hour before closing. There are times when everyone is on break at the same time, and the employees are in the parking lot talking to friends. Frequently they are out of condiments, and my order has been incorrect every visit. I am currently waiting on a follow-up for this location because this is unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Eduardo Andres Recinos Plocharski
The worse food. Always cold. Missing stuff. Never correct.
Atmosphere: 1
Food: 1
Service: 1
Rebecca Moore
The food is good, but the inside of the store where patrons sit or wait on their food smells awful. I wish there was a drive thru. I didn't want to rate low because the food is good and the employees are always nice. I've been in this location at least 4 times this summer, and the smell is always the same.
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Chicken Wings
LaQuita Taylor
Spent $50 here today and while the staff was polite and courteous the food was horrible. Wings were greasy with absolutely no seasoning and the fries and corn were burnt. We couldn’t even finish our meal it was so bad. Will not be visiting this location again.
Donna Reed
Wonderful wings. Staff helpful friendly and smile a lot. Try it. You won’t regret
Customer service was horrible as well as the food. I was over charged and made to pay for ranch when it’s supposed to come with my meal. The fries were not fresh at all they were soggy and disgusting
Atmosphere: 1
Food: 1
Service: 1
I couldn’t give a rating on the food because I never received it! Ordered through DoorDash around 9:55pm waited an hour for 8 chicken tenders, fries, and fried corn, which I was fine with when I thought I was actually getting my food. Just for at the end of that hour around 11pm I get a notification that my order was cancelled. My driver explained to me that wingstop is out of everything, instead of canceling my order the second they got it and knew they didn’t have anything on my order and saving me and my delivery driver some time. Had me waiting for an hour and my delivery driver ride 15 minutes to go get the food just to turn him around. Absolutely ridiculous and extremely unprofessional. Once I discussed this with other people of Oxford and everyone has the same experience, 10/10 wouldn’t recommend!
Atmosphere: 1
Service: 1
I understand that it’s wingstop, but my order has been incorrect all of 4 times i’ve been to this location. The people working today were lovely; However I received 8 plain wings and when I told them, they acted like I was mentally impaired for not knowing they were out of the flavor I had originally ordered online. However they were kind, made a substitution, and a gentleman gave me a drink while I was waiting. I just wish they had let me know they were out of the flavor I’d ordered before trying to trick me into driving away without.
Atmosphere: 2
Food: 4
Service: 5
My order was wrong, fries were cold and it took 45 minutes to get my order.
Atmosphere: 1
Food: 1
Service: 1
Idk if the staff have rocks for brains or they’re just that slow because why is it so hard to follow directions on an order?
Atmosphere: 1
Food: 1
Service: 1
Meal was cold, and I got food poisoning
I gave 1 star Because i had 2. Chicken sandwich was nothing but grease and fries were cold as ice
Atmosphere: 1
Food: 1
Service: 1
Last three times I went there one food item was not in bag when I opened it at home . I live twenty three miles away . I called to tell them and complain if you drive 23 miles back we will give you your food that should have bee. In the bag to begin with. I WOULD NOT RECOMMEND this WING STOP
This is absurd. Firstly, the wings shouldn’t look like this. They’re supposed to be dry rubs for god’s sake! Secondly, this is the THIRD TIME they didn’t give me my honey mustard with my boneless wing combo. Get yourself together Wingstop, I’ve been to multiple of your stores and know what I should be getting, and this isn’t it. (Fries are still good though)
Edit: They also didn’t give me my receipt, so it’s harder for me to argue about the order. I don’t know if these employees are malicious or just downright incompetent.
Atmosphere: 2
Food: 2
Service: 1
Chicken tenders were completely raw.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I have avoided giving a low-rated review of this location for several visits. Unfortunately, this location has failed to improve. The all-male shift struggles to uphold quality food and service. The manager is always in a terrible mood and he argues with customers. He forces you to place orders online when you enter the store. In addition, the location stops serving customers over an hour before closing. There are times when everyone is on break at the same time, and the employees are in the parking lot talking to friends. Frequently they are out of condiments, and my order has been incorrect every visit. I am currently waiting on a follow-up for this location because this is unacceptable.
Atmosphere: 1
Food: 1
Service: 1
The worse food. Always cold. Missing stuff. Never correct.
Atmosphere: 1
Food: 1
Service: 1
The food is good, but the inside of the store where patrons sit or wait on their food smells awful. I wish there was a drive thru. I didn't want to rate low because the food is good and the employees are always nice. I've been in this location at least 4 times this summer, and the smell is always the same.
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Chicken Wings
Spent $50 here today and while the staff was polite and courteous the food was horrible. Wings were greasy with absolutely no seasoning and the fries and corn were burnt. We couldn’t even finish our meal it was so bad. Will not be visiting this location again.
Wonderful wings. Staff helpful friendly and smile a lot. Try it. You won’t regret
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
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