It's a McDonald's. The order was executed poorly and took quite a while to straighten out.
Atmosphere: 3
Food: 3
Service: 2
Melissa Hester
Chicken sandwich dry and hard
Atmosphere: 4
Food: 1
Service: 4
Jenny Brown
I waited for someone to take my order but they act like they didn't see me or couple people who was waiting their foods but they were too busy playing around and
Atmosphere: 1
Food: 1
Service: 1
Melinda Taggart
The employees were doing an amazing job even though they were extremely busy. Very friendly and courteous.
Atmosphere: 5
Food: 5
Service: 5
Laura Tanksley
Leaving a 5 star because of the drive thru cashier (Sidel) Great attitude, people need to learn from her.
Food: 5
Jessica Alexander
Took 15 minutes to get food, pulls every car over to wait.
Atmosphere: 1
Food: 4
Service: 1
Kim
Check your bag before you leave the drive-thru because they will leave out napkins and food. This has happened to me several times. Also sometimes the bread is stale on hamburgers.
Atmosphere: 3
Food: 2
Service: 3
Jodie Hudson
First of all the outside lights don’t work, waiting 20minutes in drive thru only for us to receive drink without ice, thru up window needs cleaning . We were told that due to short staffing which was the reason for delay. The only reason we did not leave was because our granddaughter wanted a happy meal. McDonald needs to improve on their service or close if staff not available .
Kenneth Versiga
I have been going to this McDonald’s for years and today, they have crossed the line, I waited 20 minutes for my online order just for them to say they can’t make a caramel frappe and if I would like an iced caramel coffee instead, of course I said no, who would? They aren’t the same. The employee told me that I can get a refund in the app, but when I checked the app it says I have to get a refund in the store. What kind of society do we have where I can not get my money back for a caramel frappe I did not receive, this is outrageous. I will never and I mean never be going to a McDonald’s ever again.
Atmosphere: 1
Food: 1
Service: 1
Rebecca Roush
Takes extremely to long. Customer service is non existent. Refuses to serve ice water cups. No soap dispenser in female RR.⁸ÚUÍ⁸ YOU UÛ
Very clean, the service can be a little slow but I believe this is one of the teaching McDs
Atmosphere: 5
Food: 5
Service: 5
SDJ H
First off, I'd like to say and should have said over a million times now, Mrs. Jessica, who takes the orders at the Drive-thru, has makes my experience at the Market Street Location the best ever for as long as she has been there. I stop in the mornings for breakfast. She always have a great attitude, professional, always kind and with a smile!! Just phenomenal! She gets customer service and deserves praise and many accolades! I REALLY HOPE THAT HER SKILLS AND PERFORMANCE DOES NOT GO UNNOTICED. In the past, there has been a hit and miss of employees with the consideration and skills needed to serve the public and most times I would leave aggravated and frustrated. This has been the best couple of months ever since Jessica! I love this young lady! SHE SHOULD BE THE FACE OF CUSTOMER SERVICE! It truly irks me when people are in customer service or working with the public with non-existent people skills or consideration for that duty. I've worked in customer service and knows all too well how some customers can be but you still have to show forth professionalism and consideration. Even some of the managers there has lack it as well! I can say, this has been the best times lately. It was so bad once, I had to take a pause on going there.
Atmosphere: 4
Food: 4
Service: 4
ben Johnson
They forgot about me, and the kid took my dine in food on a tray outside for some reason, couldn't find me then left it on the counter. I marked my table on the order.
Atmosphere: 3
Food: 3
Service: 2
Alyssa Zwick
They don’t ever have milkshakes I’ve been wanting a nice cold shake and they never have them because they don’t want to clean the machine.
Ashley Miller
May I just say what the point of a restaurant having a phone if they Absolutely refuse to answer the phone some people may need a meal fix, Allergies or just simply just call and ask about their last check but they will never know that because they don't answer the phone's
It's a McDonald's. The order was executed poorly and took quite a while to straighten out.
Atmosphere: 3
Food: 3
Service: 2
Chicken sandwich dry and hard
Atmosphere: 4
Food: 1
Service: 4
I waited for someone to take my order but they act like they didn't see me or couple people who was waiting their foods but they were too busy playing around and
Atmosphere: 1
Food: 1
Service: 1
The employees were doing an amazing job even though they were extremely busy. Very friendly and courteous.
Atmosphere: 5
Food: 5
Service: 5
Leaving a 5 star because of the drive thru cashier (Sidel) Great attitude, people need to learn from her.
Food: 5
Took 15 minutes to get food, pulls every car over to wait.
Atmosphere: 1
Food: 4
Service: 1
Check your bag before you leave the drive-thru because they will leave out napkins and food. This has happened to me several times. Also sometimes the bread is stale on hamburgers.
Atmosphere: 3
Food: 2
Service: 3
First of all the outside lights don’t work, waiting 20minutes in drive thru only for us to receive drink without ice, thru up window needs cleaning . We were told that due to short staffing which was the reason for delay. The only reason we did not leave was because our granddaughter wanted a happy meal. McDonald needs to improve on their service or close if staff not available .
I have been going to this McDonald’s for years and today, they have crossed the line, I waited 20 minutes for my online order just for them to say they can’t make a caramel frappe and if I would like an iced caramel coffee instead, of course I said no, who would? They aren’t the same. The employee told me that I can get a refund in the app, but when I checked the app it says I have to get a refund in the store. What kind of society do we have where I can not get my money back for a caramel frappe I did not receive, this is outrageous. I will never and I mean never be going to a McDonald’s ever again.
Atmosphere: 1
Food: 1
Service: 1
Takes extremely to long.
Customer service is non existent.
Refuses to serve ice water cups.
No soap dispenser in female RR.⁸ÚUÍ⁸ YOU UÛ
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Very clean, the service can be a little slow but I believe this is one of the teaching McDs
Atmosphere: 5
Food: 5
Service: 5
First off, I'd like to say and should have said over a million times now, Mrs. Jessica, who takes the orders at the Drive-thru, has makes my experience at the Market Street Location the best ever for as long as she has been there. I stop in the mornings for breakfast. She always have a great attitude, professional, always kind and with a smile!! Just phenomenal! She gets customer service and deserves praise and many accolades! I REALLY HOPE THAT HER SKILLS AND PERFORMANCE DOES NOT GO UNNOTICED. In the past, there has been a hit and miss of employees with the consideration and skills needed to serve the public and most times I would leave aggravated and frustrated. This has been the best couple of months ever since Jessica! I love this young lady! SHE SHOULD BE THE FACE OF CUSTOMER SERVICE! It truly irks me when people are in customer service or working with the public with non-existent people skills or consideration for that duty. I've worked in customer service and knows all too well how some customers can be but you still have to show forth professionalism and consideration. Even some of the managers there has lack it as well! I can say, this has been the best times lately. It was so bad once, I had to take a pause on going there.
Atmosphere: 4
Food: 4
Service: 4
They forgot about me, and the kid took my dine in food on a tray outside for some reason, couldn't find me then left it on the counter. I marked my table on the order.
Atmosphere: 3
Food: 3
Service: 2
They don’t ever have milkshakes I’ve been wanting a nice cold shake and they never have them because they don’t want to clean the machine.
May I just say what the point of a restaurant having a phone if they Absolutely refuse to answer the phone some people may need a meal fix, Allergies or just simply just call and ask about their last check but they will never know that because they don't answer the phone's
Atmosphere: 1
Food: 1
Service: 1
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