I asked to place my order. I was told I have to use the kiosk. NOPE. Not until I get paid for working there. If I wanted to serve myself, I would make my own lunch.
Atmosphere: 1
Service: 1
Alicia Hudson
My husband and I placed an order for pick up and it went thru. When he got there to pick it up, they told him they close at 10 on Sundays. Yet their hours on here, that they updated 4 weeks ago, says that they are open until 2am. The door to the lobby also says they are open until 2am as well. Same for Drive Thru. So, why did we close 4 hours early? Was this approved by corporate? Or did they just decide to do it because they didn't want to work? Who knows, but stuff like this isn't good for business.
Carla Owens
Went through the drive thru and I think the young ladies name was Zimia, she handled a horrible customer with such grace and a wonderful attitude. She then waited on me unpaused by the rude customer and was extremely friendly and so was the manager, this Taco Bell is awesome.
Atmosphere: 5
Food: 5
Service: 5
Ericka Buchanek
It was raining and we were in an 18 wheeler, we tried calling in our order we got no answer… we stood in the rain and knocked on the door to ask if we could order, she walked away left us standing in the rain… so my husband walked thru the drive thru to order and they waited on the person behind him first.. rude very rude
Atmosphere: 1
Food: 1
Service: 1
Charles Bly
Worst service ever
Lisa Vendeiro
Horrible…I’ve been at the window 24 minutes and about the same for the person in front of me. Somebody manage this place; it’s pitiful.
Service: 1
Kayla Childress
It shouldn’t take a whole hour to come through the drive thru because you want to lock the lobby at 5pm. And to top it off I received the wrong order. The girl at the drive thru didn’t even say sorry. They are too worried about their cell phone too work.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheesy Gordita Crunch
Malasia Fountain
I placed my order and sent my sister to pick it up for me. Upon arriving to the restaurant she decided she wanted a soft taco and nacho fries. When it was her turn at the speaker she gave them my name for my mobile order. Then asked to make a separate order, the taker asked her to hold a second. After a minute the order taker asked her the name for the door dash and my sister gave her my name again, the taker asked her to pull forward and my sister stated “ yes I wanted to place another order” the woman at the speaker then told her she would have to drive around, wait in line, and then place the order. When my sister asked her why was that, the woman said that “it’s a new rule” ?!? I don’t see why she would have to pull around to make an order when the mobile order wasn’t even ready when she got to the window, there were no drinks available after paying an upcharge for a Baja blast. Will not be spending money anymore at an establishment that doesn’t have basic customer service skills. When asked for her name one employee refused
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Ground Beef Burrito, Taco
Jarrod Byrd
Waited 40 minutes for food inside because they were more worried about drive thru times. Staff unfriendly
Atmosphere: 1
Service: 1
Ira Parker
My order took 30 minutes to be prepared. Employees are rude and not helpful.
So I ordered the five nuggets for the first time and this is what I got! Three nuggets then some crumbs 😂 then they are dry and hard just horrible! Plus I ordered two cheesy beef burritos, but they gave me rice and bean burritos. there's no sauce in my grilled cheese burrito. They completely messed up my entire order almost. 😅 the girl at the window had me repeat everything three times and still got my order wrong.
Drive through time sucks!! Has multiple times! The last time I went two people ahead of me backed out the drive thru and left and then I did after a few min and another time I didn’t get my order of cinnamon twist and parked and went to the door where and employee was standing and he told me I had to go back through the line to get them when he could’ve just walked in to get them for me
Recommended dishes: Quesadilla, Nachos
Ashley Lee
Very slow been in line 45 and can’t get out because somebody is behind me…
I asked to place my order. I was told I have to use the kiosk. NOPE. Not until I get paid for working there. If I wanted to serve myself, I would make my own lunch.
Atmosphere: 1
Service: 1
My husband and I placed an order for pick up and it went thru. When he got there to pick it up, they told him they close at 10 on Sundays. Yet their hours on here, that they updated 4 weeks ago, says that they are open until 2am. The door to the lobby also says they are open until 2am as well. Same for Drive Thru. So, why did we close 4 hours early? Was this approved by corporate? Or did they just decide to do it because they didn't want to work? Who knows, but stuff like this isn't good for business.
Went through the drive thru and I think the young ladies name was Zimia, she handled a horrible customer with such grace and a wonderful attitude. She then waited on me unpaused by the rude customer and was extremely friendly and so was the manager, this Taco Bell is awesome.
Atmosphere: 5
Food: 5
Service: 5
It was raining and we were in an 18 wheeler, we tried calling in our order we got no answer… we stood in the rain and knocked on the door to ask if we could order, she walked away left us standing in the rain… so my husband walked thru the drive thru to order and they waited on the person behind him first.. rude very rude
Atmosphere: 1
Food: 1
Service: 1
Worst service ever
Horrible…I’ve been at the window 24 minutes and about the same for the person in front of me. Somebody manage this place; it’s pitiful.
Service: 1
It shouldn’t take a whole hour to come through the drive thru because you want to lock the lobby at 5pm. And to top it off I received the wrong order. The girl at the drive thru didn’t even say sorry. They are too worried about their cell phone too work.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheesy Gordita Crunch
I placed my order and sent my sister to pick it up for me. Upon arriving to the restaurant she decided she wanted a soft taco and nacho fries. When it was her turn at the speaker she gave them my name for my mobile order. Then asked to make a separate order, the taker asked her to hold a second. After a minute the order taker asked her the name for the door dash and my sister gave her my name again, the taker asked her to pull forward and my sister stated “ yes I wanted to place another order” the woman at the speaker then told her she would have to drive around, wait in line, and then place the order. When my sister asked her why was that, the woman said that “it’s a new rule” ?!? I don’t see why she would have to pull around to make an order when the mobile order wasn’t even ready when she got to the window, there were no drinks available after paying an upcharge for a Baja blast. Will not be spending money anymore at an establishment that doesn’t have basic customer service skills. When asked for her name one employee refused
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Ground Beef Burrito, Taco
Waited 40 minutes for food inside because they were more worried about drive thru times. Staff unfriendly
Atmosphere: 1
Service: 1
My order took 30 minutes to be prepared. Employees are rude and not helpful.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
So I ordered the five nuggets for the first time and this is what I got! Three nuggets then some crumbs 😂 then they are dry and hard just horrible! Plus I ordered two cheesy beef burritos, but they gave me rice and bean burritos. there's no sauce in my grilled cheese burrito. They completely messed up my entire order almost. 😅 the girl at the window had me repeat everything three times and still got my order wrong.
The entire staff needs proper training.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Rattlesnake Fries, Quesadilla, Ground Beef Burrito, Crunch Wrap
Drive through time sucks!! Has multiple times! The last time I went two people ahead of me backed out the drive thru and left and then I did after a few min and another time I didn’t get my order of cinnamon twist and parked and went to the door where and employee was standing and he told me I had to go back through the line to get them when he could’ve just walked in to get them for me
Recommended dishes: Quesadilla, Nachos
Very slow been in line 45 and can’t get out because somebody is behind me…
Okay, friendly staff
Atmosphere: 3
Food: 3
Service: 4
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