Delis near Pearl

“Sandwich was good, fresh onion roll was very tasty.

However! Ordered and paid online, the confirmation said head straight to the pick up line. That’s where a lady got very annoyed with me and said go through the drive through or get in the back of the 9 person order line!! What’s the point of ordering ahead of time then. We are 6 hours into our 11 hour road time today and didn’t want to leisurely have lunch or wait a long time.
After waiting in the order line, when I got to the front, that man was very nice. Explained their system, said my sandwiches are ready and expedited the rest of my order.
Overall I’d recommend it. But they should change their pick up instructions or process.“

“If you know you know! This place is a hidden gem in plain site on a main street none the less. Honey baked ham is some of the best and most popular succulently made holiday pork you will ever have the pleasure to put in your mouth. What I did not know till recently is they are open year round and have deli's in their locations. Today was my first time going to this location and definitely won't be my last. They have a large selection of sandwiches salads desserts side dishes and soups among many other things. The food was excellent. The service just as much so or more. The atmosphere was nice could use a bit of a look into taking it next level such as booths and a little more of a comfortable restaurant feel. It felt a little off in the design and set up to have fresh cut flowers on every table but all your tables and chairs have a hard wood country style diner eat and get out furniture vibe that makes it feel less comfortable than it could be but not in any way the great customer service doesn't make up for.. Rhonda who seemed to be the manager was very helpful in suggestions and selections. Troy who was the cook was very skilled and also very full of suggestions of things to try next time. Price wise they are affordable but they definitely price their food like everyone knows their name. Two combo meals was 30 dollars. All in all this is a great place to get something good to eat but be ready to pay or go cheaper by ordering a la carte.“

“I wondered where American Deli had relocated to. I used to probably eat there every Friday or weekend when it was inside the Metro Center Mall.
I was very excited when I walked in to place my order. The staff, young lady, who took my order was nice & friendly. The Food 🍗🍟was still as delicious just as I remember😊“

“My visits to this restaurant have been pleasent, thus far. The atmosphere is typical of every Subway I have ever visited; mostly calm and orderly with the occasional anxious shared vibe when a customer ahead orders five sandwiches each with a complicated list of modifications. Totally understandable. In regards to food quality, I have never had an issue receiving food that wasn't fresh tasting and visually appealing. I observed the staff practicing food safety best practices, especially in regards to hand washing and glove changing. No using a food production glove to tender your transaction here, thank goodness. Cleanliness expectations were met both behind and in front of the food production counter. My expectations in that regard are very high with little mercy having been in the restaurant industry for many years. I know what to look for and what standards apply; so, good job and kudos to the team at this Subway! I did not check the fountain drink area, though; and, therefore am unable to note that best practices are being applied. Given the cleanliness I observed elsewhere, I am confident that no pink slime (yuck!) is inhabiting the ice dispenser and that the fountain heads are sanitized daily. No one wants a side of bacteria with their foot long. The service level of this restaurant was average. Nothing noteworthy here. I'm not sure the basics of hospitality are being implemented throughout the service industry anymore. I know restaurant work is hard and staff interacts with some... unpleasant individuals on the daily. So, unless the folks behind the counter are blatantly rude to me, I seldom complain about the quality of service. One final observation to note in regards to cleanliness is that the exterior of the building was clean and well maintained. Dirty outside usually means dirty inside. Thankfully, this Subway seems to be checking all of the cleanliness boxes; and, therefore, considering all observations, I am confident in rating this restaurant with five stars. Keep up the hard work, Subway team! If you want to make your restaurant stellar, simply plugin hospitality best practices (Smile. Greet warmly. Say; "Thank you!") to your service expectations. It's a win everytime!“