Chicken Shops near Petal, MS

“Food and atmosphere is good as always, but the service was not. I’ll straight up say that the woman who took my order was kind and accommodating, and the complaint is not her fault.

I came at 2 in the afternoon during a non busy time of day and during this time I know the Mac and cheese is most likely not going to be fresh. For context, they leave the Mac and cheese out for either 1 1/2 or 2 hours (I believe 1 /12 is more accurate) before they have to throw the rest away and put in a fresh one. There is a major difference in quality compared to the fresh ones vs ones that’s been left out for that long, and so that affects my decision on whether I am going to get it or not.

I asked her if she could ask the kitchen how long the Mac and cheese has been out because they can leave it out for over an hour (this should take about 20 seconds and I wouldn’t ask this if it was busy, I know it can get stressful). She said of course and went away for about a minute and a half and then came back to say something along the lines of “ at Chick-Fil-A our food is always made ready fresh”, which is frankly a complete non-answer.

That’s not what I asked for, that is not the answer to my question whatsoever. I know you make it fresh, I’ve worked there, but you also leave the food out for up to a specific period of time you throw it out like any other restaurant. The chicken being out for up to 20 minutes ain’t that bad, the fries being out for up to 5 minutes isn’t that bad (although i remember people will leave it out longer sometimes but that’s I different issue) and leaving the Mac and cheese out for over an hour is still edible but drastically different than how it is fresh. This is likely her manager telling her what to say instead of giving a straight answer so again, not on her.

This isn’t asking for personal business information or something that takes forever to figure out, it’s pertinent information on the food you are wanting the customer to buy and eat, It’s pure corporate dodging and borderline lying about your food. There is zero reason not to give the answer unless you want to present a false image and obfuscate the truth.

Chick-Fil-A prides itself on following biblical principles, and yet they were deceitful about something as simple and relevant as how long their food has been out.“

“Ran through drive through for chicken nuggets, typical trip through chic-fil-A, always way to many cars in drive through but they have got it as dialed in as you can expect for high volume they serve. We made it through as fast as one could expect.“

“Great Place for good chicken salad sandwiches with many options. Loved the friendly staff and very happy atmosphere. You provide great option to take the salad home and make your own sandwich , when ever we like. Only one suggestion please do not finely mince chicken. Small chunks are always welcome. Thanks“

“I go here mostly out of convenience. Also they are very fast and friendly. Have not been disappointed. They are great. However, they do have a limited menu because of being on campus plus a even more limited menu due to Covid. Overall, I recommend to everyone.“

“I placed an order online for the $10- 24 piece nugget deal. The cashier explained that the Broadway store had discontinued the nuggets for a period of time and I could replace them with the $10- 50 piece popcorn chicken deal for same price and no extra charge. That was just fine with me. They were freshly and hot!“