Recommended dishes: Potato Fries, Chocolate Chip Cookie, Vanilla Cone, Chili Cheese Fries, Chili Cheese Dog, Breakfast Platter with Spicy Chicken, Hamburger
Eukeyia Posey- Jackson
My husband and I stopped in here to get a bite to eat this morning (6/26/24) just before 9:00am. We ordered 2 double big one combos with spicy fries. The burgers were not properly prepared. They only had about a tablespoon of chili on just the bottom buns of both burgers. We’ve ordered this type of combo numerous times, and are fully aware of how the burgers should’ve been prepared. The burgers were extremely dry, due to the double patties and lack of chili. The staff members were chatting amongst themselves about how well they liked Mexican food. I guess that was more important than properly preparing our food. Hopefully they will get their staff members on task, if not, they will continue to lose business. We’ll go somewhere else from now on, and we’ll definitely check the level of chili if we happen to go to any other Ward’s location.
Food: 1
Ashley Freeman
I don't know who the new owner of Wards in Purvis is, but you need to get ahold of your cooks.
We all know that Wards is artery clogging, greasy fast food, but that never stopped me nor a large percentage of the state of Mississippi.
However, two days ago, I ordered 2 families worth of breakfast, got to my destination, and ended up having to bring both of my orders of sausage gravy biscuits back for being inedible. These things were as if you poured a glass of milk over a biscuit and let it sit for 20 minutes. Exactly how you see it in the photo is how it was handed through the window to me. The gravy was liquid, and the biscuit was so soggy that a fork wouldn't even hold it.
I asked for 2 ham, egg, and cheese biscuits in its place. As I watched the girl make them, in the back, she started scooping cold scrambled eggs out of a bowl and put it on my biscuit. I stopped her there as well and asked when they started using pre-scrambled eggs and was told "with the new management and you have to specify if you want a fresh folded egg when you order. ".... Seriously???
I was also told by the ladies up front (who were kind) that there were employees in the back that don't care what the food is like when they send it out.... Clearly!
Cut to today. It's lunch, and my kids wanted Wards. I gave them the benefit of the doubt, thinking they probably just had a bad morning last time, so let's see how the lunch round is.
It honestly wasn't any better. I seen the same 2 cooks in the back that were there before.
The little ones were nothing but grease. (As I said before, I understand that these things are greasy which is understandable, but the buns were complete mush.) And the popcorn chicken was hard and dry to the point it looked as if they were left over and thrown back into the fryer.... Never again....
Atmosphere: 1
Food: 1
Service: 1
James K Pitts Sr
ONE OF THE SOUTH'SFINEST HIDDEN GEMS!!!!SPECTACULAR FOOD AND SERVICE!!!!!!!!!ABSOLUTELY FANTASTIC!!!!!
Kid-friendliness: WELL EQUIPPED...
Wheelchair accessibility: WELL EQUIPPED...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Onion Rings, Corn Dog, Powerade, Potato Fries, Fried Chicken, Chocolate Chip Cookie, Steak, Vanilla Cone, Chili Cheese Fries, Popcorn Chicken, Chili Cheese Dog, Hot Dog, Breakfast Platter with Spicy Chicken, Pulled Pork, Bottled Water, Gravy, Ham & Theese, Regular Burger, Roast Beef, Hamburger
Myron Speights
Can't go wrong with Wards!
Atmosphere: 5
Food: 5
Service: 5
Alan Kirk
What can you say bad about Wards?
Atmosphere: 5
Food: 5
Service: 5
Sherri Cruse
Line was very long. Service slow.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: French Fries, Hamburger, Hot Dog, Gravy
ANGELA LAND
Food and service are excellent. Staff is friendly and food was correct and hot.. the atmosphere needs a lot of improvement. The TV is up way too loud and on very inappropriate show (Steve Wilko's). Not at all family friendly
The kitchen staff were fighting, lady on the register was rude and raised her voice at several customers, and one girl was so stoned she was watching the sweet tea brew instead of helping customers. I went to the counter to get a refill and they were all hollering at each other, and the last woman on register was screaming about receipt paper. I gave up and went to the gas station for a drink.
Atmosphere: 1
Food: 3
Service: 1
Courtney Mcclelland
Cook not wearing gloves or a hair net, touching her phone and then going back to cooking. Management wasn’t wearing gloves either while hand mixing biscuits. And they was not washing their hands either. The cook actually came up to the front and tried to call herself going off on me for reporting her! The manager didn’t say anything. Will not be going back there as long as them two people work there!!! Freaking DISGUSTING!!!
Atmosphere: 1
Food: 1
Service: 1
Scifi763
Fire the manager,Hate this place. They lock the lobby half the time, and always out of something!!! Never going
Atmosphere: 1
Food: 1
Service: 1
Vernon Easterling
They were out of chili, burger meat was hard, buns were stale, fries were old and cold and I ordered a dressed burger and when got home it only had mayo and ketchup up. Employees were just standing around looking at each other. This was the worst I ever got. Pretty sure I will not be going back.
Atmosphere: 2
Food: 1
Service: 2
Chad Lassere
Great Food, Friendly Service, and Good Cleanliness. EVERYTHING I Get is Always Delicious ? but I usually get the Famous Big One Combo and GOTTA have the Homemade ROOTBEER!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, Onion Rings, Corn Dog, Powerade, Vanilla Cone, Chili Cheese Fries, Popcorn Chicken, Chili Cheese Dog, Hot Dog, Bottled Water, Ham
Great food and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Fries, Chocolate Chip Cookie, Vanilla Cone, Chili Cheese Fries, Chili Cheese Dog, Breakfast Platter with Spicy Chicken, Hamburger
My husband and I stopped in here to get a bite to eat this morning (6/26/24) just before 9:00am. We ordered 2 double big one combos with spicy fries. The burgers were not properly prepared. They only had about a tablespoon of chili on just the bottom buns of both burgers. We’ve ordered this type of combo numerous times, and are fully aware of how the burgers should’ve been prepared. The burgers were extremely dry, due to the double patties and lack of chili. The staff members were chatting amongst themselves about how well they liked Mexican food. I guess that was more important than properly preparing our food. Hopefully they will get their staff members on task, if not, they will continue to lose business. We’ll go somewhere else from now on, and we’ll definitely check the level of chili if we happen to go to any other Ward’s location.
Food: 1
I don't know who the new owner of Wards in Purvis is, but you need to get ahold of your cooks.
We all know that Wards is artery clogging, greasy fast food, but that never stopped me nor a large percentage of the state of Mississippi.
However, two days ago, I ordered 2 families worth of breakfast, got to my destination, and ended up having to bring both of my orders of sausage gravy biscuits back for being inedible. These things were as if you poured a glass of milk over a biscuit and let it sit for 20 minutes. Exactly how you see it in the photo is how it was handed through the window to me. The gravy was liquid, and the biscuit was so soggy that a fork wouldn't even hold it.
I asked for 2 ham, egg, and cheese biscuits in its place. As I watched the girl make them, in the back, she started scooping cold scrambled eggs out of a bowl and put it on my biscuit. I stopped her there as well and asked when they started using pre-scrambled eggs and was told "with the new management and you have to specify if you want a fresh folded egg when you order. ".... Seriously???
I was also told by the ladies up front (who were kind) that there were employees in the back that don't care what the food is like when they send it out.... Clearly!
Cut to today. It's lunch, and my kids wanted Wards. I gave them the benefit of the doubt, thinking they probably just had a bad morning last time, so let's see how the lunch round is.
It honestly wasn't any better. I seen the same 2 cooks in the back that were there before.
The little ones were nothing but grease. (As I said before, I understand that these things are greasy which is understandable, but the buns were complete mush.) And the popcorn chicken was hard and dry to the point it looked as if they were left over and thrown back into the fryer.... Never again....
Atmosphere: 1
Food: 1
Service: 1
ONE OF THE SOUTH'SFINEST HIDDEN GEMS!!!!SPECTACULAR FOOD AND SERVICE!!!!!!!!!ABSOLUTELY FANTASTIC!!!!!
Kid-friendliness: WELL EQUIPPED...
Wheelchair accessibility: WELL EQUIPPED...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Onion Rings, Corn Dog, Powerade, Potato Fries, Fried Chicken, Chocolate Chip Cookie, Steak, Vanilla Cone, Chili Cheese Fries, Popcorn Chicken, Chili Cheese Dog, Hot Dog, Breakfast Platter with Spicy Chicken, Pulled Pork, Bottled Water, Gravy, Ham & Theese, Regular Burger, Roast Beef, Hamburger
Can't go wrong with Wards!
Atmosphere: 5
Food: 5
Service: 5
What can you say bad about Wards?
Atmosphere: 5
Food: 5
Service: 5
Line was very long. Service slow.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: French Fries, Hamburger, Hot Dog, Gravy
Food and service are excellent. Staff is friendly and food was correct and hot.. the atmosphere needs a lot of improvement. The TV is up way too loud and on very inappropriate show (Steve Wilko's). Not at all family friendly
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: French Fries, Regular Burger
Get a wards big one.
Atmosphere: 5
Food: 5
Service: 5
great survey
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The kitchen staff were fighting, lady on the register was rude and raised her voice at several customers, and one girl was so stoned she was watching the sweet tea brew instead of helping customers. I went to the counter to get a refill and they were all hollering at each other, and the last woman on register was screaming about receipt paper. I gave up and went to the gas station for a drink.
Atmosphere: 1
Food: 3
Service: 1
Cook not wearing gloves or a hair net, touching her phone and then going back to cooking. Management wasn’t wearing gloves either while hand mixing biscuits. And they was not washing their hands either. The cook actually came up to the front and tried to call herself going off on me for reporting her! The manager didn’t say anything. Will not be going back there as long as them two people work there!!! Freaking DISGUSTING!!!
Atmosphere: 1
Food: 1
Service: 1
Fire the manager,Hate this place. They lock the lobby half the time, and always out of something!!! Never going
Atmosphere: 1
Food: 1
Service: 1
They were out of chili, burger meat was hard, buns were stale, fries were old and cold and I ordered a dressed burger and when got home it only had mayo and ketchup up. Employees were just standing around looking at each other. This was the worst I ever got. Pretty sure I will not be going back.
Atmosphere: 2
Food: 1
Service: 2
Great Food, Friendly Service, and Good Cleanliness. EVERYTHING I Get is Always Delicious ? but I usually get the Famous Big One Combo and GOTTA have the Homemade ROOTBEER!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, Onion Rings, Corn Dog, Powerade, Vanilla Cone, Chili Cheese Fries, Popcorn Chicken, Chili Cheese Dog, Hot Dog, Bottled Water, Ham
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