Order was made fresh and exactly as expected. Thanks Janyiah for the friendly service and for your patience.
Atmosphere: 5
Food: 5
Service: 5
Briana Lindsey
They always have everything ready and if not they always make it for us
Atmosphere: 4
Food: 5
Service: 5
Sandy Moorman
Customer service here was good when I was here, but my pretzel was only slightly warm and didn’t taste great.
Food: 3
Service: 4
Noni Davi
The cashier sunday evening was sooo rude for no reason makes me not wanna eat here again.. my receipt says Janyiah
Atmosphere: 1
Food: 3
Service: 1
Alexis Baker
Can someone please hire more associates then the one older lady with the glasses. She is very rude and claims she cannot mutitask . Customers literally walk pass when they see she is there. I definitely see why.
Atmosphere: 1
Service: 1
Bee
Older lady with glasses working there was so rude. The young lady infront of me in line asked for a lemonade and she told her “UNT UH ITS GONNA BE THIRTY MINUTES” even though we can literally see the lemonade pitcher FULL of lemonade. I asked for a regular pretzel and she told me “UNT UH ITS GONNA BE THIRTY MINUTES” even though I can see the plain pretzels sitting in the case. She’s not only losing y’all money from poor customer service, but is losing you money because she refuses to sell product that’s right there in our faces.
Service: 1
Bee Ree
Older lady with glasses working there was so rude. The young lady infront of me in line asked for a lemonade and she told her “UNT UH ITS GONNA BE THIRTY MINUTES” even though we can literally see the lemonade pitcher FULL of lemonade. I asked for a regular pretzel and she told me “UNT UH ITS GONNA BE THIRTY MINUTES” even though I can see the plain pretzels sitting in the case. She’s not only losing y’all money from poor customer service, but is losing you money because she refuses to sell product that’s right there in our faces.
Service: 1
Jaliyah Williams
the older lady with the glasses is rude. she told us “ sorry , no more food”. they not supposed to close until 8. i don’t understand why she closes early.
Atmosphere: 1
Service: 1
Lauren Thurmon
They never have pretzels and will NOT make you any fresh ! I’ve been several times and have left with nothing because they either won’t stop to make it or done making pretzels at 5pm. I just left and the lady said they were running low on dough and she couldn’t make the kind of the pretzel I wanted. I specifically said can you make it and she said no. Basically I could’ve just choosen from what they had. I can’t see myself going back and NOTHING EVER CHANGES. I wish the owners made customer service a priority at their establishment and had employees that did so as well. I would not RECOMMEND THIS PLACE.
The woman was very rude from the time we waited until we left. She hollered at pretty much everybody and she was older with glasses. She was telling everybody that she didn’t have cinnamon and that the wait would be 15-20 mins. We waited for the hot dog ones but pretty much everybody else left out the line .
Atmosphere: 1
Food: 4
Service: 1
Lenora Sanders
In Northpark mall 01/01/2024 wanting ? pretzel. Your employee never spoke but yelled it would be 8 min with No gloves on making somebody nasty pretzel with her hands. Wow !! Little did I know she did me a
Atmosphere: 1
Service: 1
oflyquan
Great service Must have new management because all food is always ready and fresh and workspace is always clean.
S H
Worst service ever overcooked food and poor customer service
Jessica Joy
Stood in line for 10 minutes just for the ladies at the back to say they not taking anymore orders while laughing and playing
Good people!
Order was made fresh and exactly as expected. Thanks Janyiah for the friendly service and for your patience.
Atmosphere: 5
Food: 5
Service: 5
They always have everything ready and if not they always make it for us
Atmosphere: 4
Food: 5
Service: 5
Customer service here was good when I was here, but my pretzel was only slightly warm and didn’t taste great.
Food: 3
Service: 4
The cashier sunday evening was sooo rude for no reason makes me not wanna eat here again.. my receipt says Janyiah
Atmosphere: 1
Food: 3
Service: 1
Can someone please hire more associates then the one older lady with the glasses. She is very rude and claims she cannot mutitask . Customers literally walk pass when they see she is there. I definitely see why.
Atmosphere: 1
Service: 1
Older lady with glasses working there was so rude. The young lady infront of me in line asked for a lemonade and she told her “UNT UH ITS GONNA BE THIRTY MINUTES” even though we can literally see the lemonade pitcher FULL of lemonade. I asked for a regular pretzel and she told me “UNT UH ITS GONNA BE THIRTY MINUTES” even though I can see the plain pretzels sitting in the case. She’s not only losing y’all money from poor customer service, but is losing you money because she refuses to sell product that’s right there in our faces.
Service: 1
Older lady with glasses working there was so rude. The young lady infront of me in line asked for a lemonade and she told her “UNT UH ITS GONNA BE THIRTY MINUTES” even though we can literally see the lemonade pitcher FULL of lemonade. I asked for a regular pretzel and she told me “UNT UH ITS GONNA BE THIRTY MINUTES” even though I can see the plain pretzels sitting in the case. She’s not only losing y’all money from poor customer service, but is losing you money because she refuses to sell product that’s right there in our faces.
Service: 1
the older lady with the glasses is rude. she told us “ sorry , no more food”. they not supposed to close until 8. i don’t understand why she closes early.
Atmosphere: 1
Service: 1
They never have pretzels and will NOT make you any fresh ! I’ve been several times and have left with nothing because they either won’t stop to make it or done making pretzels at 5pm. I just left and the lady said they were running low on dough and she couldn’t make the kind of the pretzel I wanted. I specifically said can you make it and she said no. Basically I could’ve just choosen from what they had. I can’t see myself going back and NOTHING EVER CHANGES. I wish the owners made customer service a priority at their establishment and had employees that did so as well. I would not RECOMMEND THIS PLACE.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
The woman was very rude from the time we waited until we left. She hollered at pretty much everybody and she was older with glasses. She was telling everybody that she didn’t have cinnamon and that the wait would be 15-20 mins. We waited for the hot dog ones but pretty much everybody else left out the line .
Atmosphere: 1
Food: 4
Service: 1
In Northpark mall 01/01/2024 wanting ? pretzel. Your employee never spoke but yelled it would be 8 min with No gloves on making somebody nasty pretzel with her hands. Wow !! Little did I know she did me a
Atmosphere: 1
Service: 1
Great service Must have new management because all food is always ready and fresh and workspace is always clean.
Worst service ever overcooked food and poor customer service
Stood in line for 10 minutes just for the ladies at the back to say they not taking anymore orders while laughing and playing
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