Food quality was not fresh and was cold, not at all up to Chick-fil-A standards, and the [lack of] customer service I received from the manager, Desiree, was even worse. She had a stale attitude and no customer service skills. Although I arrived at the restaurant and placed and paid for my order prior the restaurant closing, Desiree instructed the staff to clean the ice cream machine prior to the store closing, and offered nothing to replace the missing item, but a sticker (used on the mobile order bags). I waited over 10 minutes for cold fries, hard chicken tenders, and watched the ice cream machine being cleaned while customers waited and ordered food items. This is the worst Chick-fil-A experience I have ever had. I wish I had waited ten minutes and driven to the one 2 minutes away after leaving the mall.
Atmosphere: 2
Food: 1
Service: 1
Keith Palmer
On a Wednesday at 2pm it took like it seemed forever to get our order. Food was good. Table had a sticky feeling to it like it hadn't been cleaned in awhile but the table was there to serve all the restaurants there so I can't blame the sticky table on Chick-fil-A.
Atmosphere: 3
Food: 4
Service: 3
Jalaceia Smith
Slow service ! Food was cold !
Robert
I usually get breakfast from here and it's always good. Today I tried nuggets and an order of the pimento cheese. The nuggets were more like pebbles and they are apparently trying to make sure they don't run out of the pimento cheese, judging from the serving size. The iced tea was good.
Elix Skipper
Not the chick- fil-A food we usually eat. Frys were burned and the grilled chicken sandwiches were like kids portions. The bread and the grill chicken was 3oz not 5.$21.87 is a good amount for 2 people to eat but it was definitely a waste of money. It was two young ladies up front and one looked like the manager who handed us our food so, she knew what she gave us. Lesson learned, never going back to that restaurant. Very poor standards. ?
Atmosphere: 4
Food: 1
Service: 4
Tan
This location is awesome. The customer service is amazing, fast service and delicious food. Stop by on lunch breaks OR on my home from a long day of work.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick
Precious Brown
Food was horrible!! My bread was soggy. I expected the service to be better than it
Atmosphere: 3
Food: 1
Service: 2
Lorenzo Moore
You can't go wrong with them! Excellent food and service!!!
Kind of crummy but serviceable. Not up to Chickfila standards that I have seen, though, in terms of the bathroom, and dining area. Food was fine. One of the employees came into the bathroom the same time that I did, she didnt use the bathroom. She went in there to check her phone, then left.
Atmosphere: 3
Food: 3
Service: 3
Erica S.
Purchased 3 boxes of nuggets and one sandwich. The nuggets were extremely burnt. Went inside to see if I could swap them out for the usual colored ones (not dark brown, golden brown) and when I spoke to the front cashier he didn't saw anything and snatched from my hand and threw in trash. Then brought me more. They were also a very dark brown and hard. I asked if I could wait for a new batch, he told me "they all look like this" and I said "no, I come here every week and they've never been hard and dark like this" he said "well sorry they all look like this" rolled and walk off. Never going here and will let all the softball moms as well as school not to use this location.
turksncaicos
Just dont go. The worst service ever. They do not do anything like other chick filets. Waited 30 minutes in line when there were 7 cars ahead of me. Rudest employees ever.
Mollie Caston
I’ve never had no problem with this place they have great customer service DONT mind being corrected when wrong .
Teri Robinson
It was an awesome reward and mobile order experience. I was on the road traveling to Jackson, MS and needed a quick bite. This service and food was just what I needed to move forward to my final destination-the beautiful capitol city of Mississippi.
The best chicken sandwich and the most excellent service on the planet!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Chicken Sandwich, Chick-Fil-A Waffle Potato Fries, Market Salad
Consistently great.
Atmosphere: 5
Food: 5
Service: 5
Food quality was not fresh and was cold, not at all up to Chick-fil-A standards, and the [lack of] customer service I received from the manager, Desiree, was even worse. She had a stale attitude and no customer service skills. Although I arrived at the restaurant and placed and paid for my order prior the restaurant closing, Desiree instructed the staff to clean the ice cream machine prior to the store closing, and offered nothing to replace the missing item, but a sticker (used on the mobile order bags). I waited over 10 minutes for cold fries, hard chicken tenders, and watched the ice cream machine being cleaned while customers waited and ordered food items. This is the worst Chick-fil-A experience I have ever had. I wish I had waited ten minutes and driven to the one 2 minutes away after leaving the mall.
Atmosphere: 2
Food: 1
Service: 1
On a Wednesday at 2pm it took like it seemed forever to get our order. Food was good. Table had a sticky feeling to it like it hadn't been cleaned in awhile but the table was there to serve all the restaurants there so I can't blame the sticky table on Chick-fil-A.
Atmosphere: 3
Food: 4
Service: 3
Slow service ! Food was cold !
I usually get breakfast from here and it's always good. Today I tried nuggets and an order of the pimento cheese. The nuggets were more like pebbles and they are apparently trying to make sure they don't run out of the pimento cheese, judging from the serving size. The iced tea was good.
Not the chick- fil-A food we usually eat. Frys were burned and the grilled chicken sandwiches were like kids portions. The bread and the grill chicken was 3oz not 5.$21.87 is a good amount for 2 people to eat but it was definitely a waste of money. It was two young ladies up front and one looked like the manager who handed us our food so, she knew what she gave us. Lesson learned, never going back to that restaurant. Very poor standards. ?
Atmosphere: 4
Food: 1
Service: 4
This location is awesome. The customer service is amazing, fast service and delicious food. Stop by on lunch breaks OR on my home from a long day of work.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick
Food was horrible!! My bread was soggy. I expected the service to be better than it
Atmosphere: 3
Food: 1
Service: 2
You can't go wrong with them! Excellent food and service!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Kind of crummy but serviceable. Not up to Chickfila standards that I have seen, though, in terms of the bathroom, and dining area. Food was fine. One of the employees came into the bathroom the same time that I did, she didnt use the bathroom. She went in there to check her phone, then left.
Atmosphere: 3
Food: 3
Service: 3
Purchased 3 boxes of nuggets and one sandwich. The nuggets were extremely burnt. Went inside to see if I could swap them out for the usual colored ones (not dark brown, golden brown) and when I spoke to the front cashier he didn't saw anything and snatched from my hand and threw in trash. Then brought me more. They were also a very dark brown and hard. I asked if I could wait for a new batch, he told me "they all look like this" and I said "no, I come here every week and they've never been hard and dark like this" he said "well sorry they all look like this" rolled and walk off. Never going here and will let all the softball moms as well as school not to use this location.
Just dont go. The worst service ever. They do not do anything like other chick filets. Waited 30 minutes in line when there were 7 cars ahead of me. Rudest employees ever.
I’ve never had no problem with this place they have great customer service DONT mind being corrected when wrong .
It was an awesome reward and mobile order experience. I was on the road traveling to Jackson, MS and needed a quick bite. This service and food was just what I needed to move forward to my final destination-the beautiful capitol city of Mississippi.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick