Dairy Queen Grill & Chill

Don’t waste your time dirty store nasty attitudes. 12/31/2025

I always drive-through to get a cone dipped in chocolate but today I decided to go in. I got to meet one of the managers who has always helped me.his name is Joshua.
He is always helpful and pleasant..
Of course the vanilla cone dipped in chocolate is to die for.

Food: 5

Service: 5

I want to congratulate DQ for having such an excellent employee. I went at 9:00 pm and this young man called JOSHUA was super professional and kind to talk to. We didn't wait for anything with a meal combo and 3 Sundays served. It's not so much because of how fast he is, but because of how excellent the young man is, super attentive.

Atmosphere: 5

Food: 5

Service: 5

Can’t get a chocolate cone they said they don’t have chocolate ice cream which is usually what I come for . Other than that the chocolate dipped ice cream that they offer was good customer service good and quick spent 14 on 4 cones I guess prices have went up

Atmosphere: 1

Food: 4

Service: 4

Two people working and a cook. Cook was not reviewing orders and we had to go and remind him of our order. One of the workers was managing the drive thru and front desk. He was repeating the drive thru order and mine and I was taken aback that he did not tell the drive thru to hold for a moment. He walked away before I paid. Had to call the other guy over to pay. It was awful! While all this was going on, a couple stood there looking for someone to take their order. One of the guys scolded his coworker for ignoring us.

Atmosphere: 1

Food: 4

Service: 1

This is ridiculous. I paid for an order that I never received and still haven’t seen a refund. How hard is it to return my money? Also the nasty sassy attitude the manager had was sickening and horrible.
Order # 38307828935999488

Ordered hot fudge sundae with very little hot fudge. Also ordered a blizzard which was not blended up. Was just regular soft serve. Not worth the price we paid for them.

Atmosphere: 1

Food: 2

Service: 2

Went through drive-thru about 2 in the afternoon. I don't go there often because there's not one on my usual route. I've always loved Dairy Queen, so I decided to go today. Ordered a cheese burger combo w/chocolate shake. The burger was undercooked, greasy and gross. The fries were rubbery and bland. I through that mess in the nearest convenient store garbage can. I did drink most of the melted shake because I was hungry. I won't be returning to the Old Canton Rd. location again.

Food: 1

Service: 2

I went there three times , the food was ok but every single time the staff had bad attitude . I Will not be back at this location.

Atmosphere: 1

Food: 2

Service: 1

So I ordered a banana split. They were out of bananas! Seriously?

Everything was great, but one thing, they didn't put any Tartar Sauce on my fish sandwich.

Atmosphere: 5

Food: 5

Service: 5

Waiter was very rude and did not appear to want to be at work. He was also rude to the guest before me

Atmosphere: 1

Service: 1

This fast food experience was the most spectacular I ever received, not only were the staff kind, the customers too! The Cookies and cream blizzard and fries were the best! My mother also liked the strawberry sundae, best experience ever, Will come back!

Atmosphere: 5

Food: 5

Service: 5

I order 3 blizzards and 1 sundae but they put on my receipt 3 blizzards and 2 sundaes. I ordered all mediums and all the blizzards were smalls. The cashier had terrible attitude and was blamed me for them making a mistake. The order took forever and me and my kids left as soon as we got our order. As we left I heard the employees talking about us as we left. Great food terrible service.

Atmosphere: 2

Food: 4

Service: 1

Just here to share that I had a very pleasant experience purchasing a DQ birthday cake from this location! The current GM, Gekyrius was very welcoming, prompt, and professional to help me with my cake pickup! He was also very prompt to add a custom tag to the cake. He’s a wonderful asset to this DQ location. Thanks for a great visit to DQ!

Atmosphere: 4

Food: 5

Service: 5