Panera Bread

Fresh
food, great service, facilities in need of some updating.

Panera is a great chain. This location always looks closed from the outside. Not welcoming from the outside. Lighting improvements needed? The ordering area is dark and unwelcoming. Also the food pickup is hidden around the corner in a dark hall. Not a complaint, but this location could use some friendly updates with better lighting and layout. Great seating area once you get your food. The food is usually good, but you need to have the app to get the deals. Price adds up quick if you don't have access to the specials. So you need to order through the app.

Atmosphere: 2

Food: 4

Recommended dishes: Variety of Panera Sandwiches

I agree with all reviews that this Panera Renaissance is atrociously nasty and could cause a severe health risk to customers. As some reviews state, when you walk into the restaurant the smell of public or rest stop restrooms hits you directly. When you go to wash your hands the restrooms cleanliness and smell along with the flies are disgusting. So the flies that are flying throughout the dining area and kitchen are not from the outside but from the restrooms. Attached you will see a pic of the disgusting protein to the left attempting to fly out of my salad. Notice the 2big eyes. Could not upload the video of it struggling to fly out and escape the salad the kitchen manager prepared. When showing the Lady Kitchen Manager she reacted as if oh ok so what about it and I’ll make you another. And walked away before I could finish addressing the fat fly in my salad. I went back days later just to see no improvements and flies still in restaurant. If you continue to eat here you are gambling with your health. So Good Luck

Atmosphere: 1

Food: 1

Service: 1

It's a nice atmosphere but the food is unimpressive, barely average. Over priced. There's better options nearby.

Atmosphere: 4

Food: 2

Service: 3

Panera's have gone down hill in the past decade in my personal opinion, so I've had to lower my expectations. The food was alright, but again just not the same as it used to be. Again, that's just Panera in general though.
Also, basically NO gluten-free options.

Atmosphere: 4

Food: 3

Service: 3

Everytime I call to place an order on the phone, the older African American lady would lie that she has customers in line & put me on hold for a very long time until I give up & hang up. I have gotten there after she says that & the store has 1 to no customers & she is just walking around the store really doing nothing.
Panera, you can do better. Take her out because she does not care for your business & is running away customers.

Atmosphere: 2

Food: 3

Service: 1

The food quality has definitely gotten down through time. My family and I are sick so we got Panera delivered for some soup and salads. We haven’t had Panera in years, and we definitely won’t again. Not only did my salad look wilted and gross, they also forgot my dressing. I even specifically asked for extra dressing. So yeah no dressing and then my soup was supposed to come with cheese and croutons and it had neither cheese nor croutons. Everything was Luke warm also. Very disappointing.

Food: 2

3 out of my last 4 to go orders were missing food.

Atmosphere: 4

Food: 4

Service: 1

Got dinner and several bread items to go.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: New Ciabatta Cheesesteak, Fuji Apple Chicken Salad & Autumn Squash Soup You Pick 2, Broccoli Cheddar Soup, Ranch Cobb Salad, Bacon Mac & Cheese, Mac & Cheese

I went into this location with my family and stepped into the restroom to wash my hands beforehand. The restrooms were absolutely DISGUSTING. There was mold around the toilet and the sinks looked as if they had never been cleaned. Needless to say I lost my appetite quickly and we ate elsewhere. Do better Panera!!

Atmosphere: 1

Service: 1

This is a sad little Panera. We arrived right at opening and their doors, windows and glass cases all still had smudges and finger prints, overall not a very clean feeling. Their breakfast pastry offerings are very limited due to poor sales and my everything bagel had a sprinkling of toppings. They just need to close this one down.

Atmosphere: 1

Food: 1

Service: 2

Ciabatta steak sandwich was a little slim on contents. The iced latte was great. Nice cashier, pleasant atmosphere and prompt service.

Atmosphere: 5

Food: 4

Service: 5

I never eat at Panera but I was ill and craving soup, and plus my husband had never had it before. And likely won't again because he found a CHEWED OFF FINGERNAIL in his sandwich, halfway through his meal. ? absolutely disgusting. This food is waaay too expensive for us to experience that.

Food: 2

Really like their salads

We ordered the Italian sandwich that was supposed to be on a baguette bread but they used regular bread instead and did not tell us that they substituted the bread. It took a while to get our order for takeout also. We will not order from this restaurant again.

Atmosphere: 1

Food: 1

Service: 1