I gave this Starbucks a try twice this week while here on business, absolute worst Starbucks in the country. I travel for work and am in Starbucks every morning. 7 days a week. There very rude and service is slow. Make the drive and go elsewhere.
Atmosphere: 2
Food: 1
Service: 1
You Wish You Knew
I've never had a bad experience at this location until today đ I was looking for my drink because it was placed as an in-store pickup... after waiting 15 minutes, I'm like, okay, they must have forgotten it or someone took it. The guy with the durag on today handed it to me after I politely asked if it was made yet... he was incredibly rude for no reason when all I did was kindly ask where my drink was and showed him the order. He rolled his eyes at me. I think he was kind of being rude on purpose... you make more than most baristas in Mississippi do... smile a little and be grateful. You're too entitled, sir. If this job is too much, then go cry about it somewhere else where you don't have to deal with people.
Atmosphere: 5
Food: 3
Service: 1
E F
Whoever the man was that was on headset this morning was incredibly rude. I work in coffee as well, and I understand that after a full/busy morning of difficult orders, you arenât exactly in the best mood. But if you donât feel like you have the capacity to be decent to a customer ordering, let someone else grab the headset. It isnât necessary to be unkind. The girl at the drive thru window was very sweet.
Atmosphere: 3
Food: 3
Service: 2
Jones Brown
Lady in the drivethru was rude. Lacked class. Needs to learn how to pronunciate.
Atmosphere: 1
Food: 3
Service: 1
AG
I used to use this Starbucks outlet on my way to office almost like everyday. But now they have screded up my drink. I normally used to have Matcha Chai Latte but not it is really bad, Powder chunks are in ur mouth and they sont mix it properly also no seetner ( Not even a bit) . I complain about it to Manager after they screded up drink multiple times and even then the drink was bad. Paying $5 for the drink is totally worthless. We need an another alternative for Starbuck in North Jackson Area.
Atmosphere: 5
Food: 3
Service: 3
MR. Lambert
You should really CONSIDER a âSecret Shopperâ during the evening hours at this location and I really mean that!!! This location will Continue to get a bad reputation and I donât think you want that! BE mindful âŠâŠâŠ I am just saying.
Atmosphere: 3
Food: 5
Service: 1
Cynthia Davis
Ridiculous to have customers pull up and block the drive through to wait for their coffee, expecting others in line to try to get around them. Its a narrow drive and I had to back up in the drive through so the car in front of me could maneuver out after receiving their order. Then I had to scrape the curb to get out because they told these ppl to block it and I had a car behind me. Not just saying this bc I damaged my car, but the Starbucks inside Target is better than this.
Aina M
This place has horrible customer service! The store had no customers inside and had 2 cars on the drive thru. They had everyone attending to the drive thru customers with 1 worker wondering around the store clueless. We had to wait more than 15 min just to place the order.
Kevin Rung
Good as usual..
Atmosphere: 5
Food: 5
Service: 5
Quynh Tran
I have to wait 30' for my drink. When I ask " can you check my oder", they told me " I didn't see your oder here, and then she continued to work and did't care me. 10 more min I asked again, the guy went to check and make coffee for me. Take 40' for my drink. Bad service.
Seeing such negative reviews, I was hesitant to come here. After coming here 4 days in a row, I have nothing negative to say about this place. Every time was a good experience. Good food/coffee, and the service was very quick 3 out of 4 days. The one day it was just quite busy, so that's understandable.
Atmosphere: 5
Food: 5
Service: 5
Latricia McCoy
Worst customer serviceâŠnobody answered on drive thruâŠsign says pull around for assistance so we didâŠ. The person at the window refused to take order at window and insisted that we drive back around to get back in line. Asked for manager and she refused to take order also based on we were jumping in line. There is a curb barrier so no way we did any jumping
Service: 1
Randy Miller
Very inefficient and after ordering and waiting 20 minutes, they then tell me theyâre out of what I ordered. Donât come here!
Atmosphere: 3
Service: 1
Kyle Tobin
Will get your order wrong consistently and take their time doing it
Food: 3
Service: 1
Mark Harris
Out of coffee? Stuck in a line for 10 minutes to not get anything.
I gave this Starbucks a try twice this week while here on business, absolute worst Starbucks in the country. I travel for work and am in Starbucks every morning. 7 days a week. There very rude and service is slow. Make the drive and go elsewhere.
Atmosphere: 2
Food: 1
Service: 1
I've never had a bad experience at this location until today đ I was looking for my drink because it was placed as an in-store pickup... after waiting 15 minutes, I'm like, okay, they must have forgotten it or someone took it. The guy with the durag on today handed it to me after I politely asked if it was made yet... he was incredibly rude for no reason when all I did was kindly ask where my drink was and showed him the order. He rolled his eyes at me. I think he was kind of being rude on purpose... you make more than most baristas in Mississippi do... smile a little and be grateful. You're too entitled, sir. If this job is too much, then go cry about it somewhere else where you don't have to deal with people.
Atmosphere: 5
Food: 3
Service: 1
Whoever the man was that was on headset this morning was incredibly rude. I work in coffee as well, and I understand that after a full/busy morning of difficult orders, you arenât exactly in the best mood. But if you donât feel like you have the capacity to be decent to a customer ordering, let someone else grab the headset. It isnât necessary to be unkind. The girl at the drive thru window was very sweet.
Atmosphere: 3
Food: 3
Service: 2
Lady in the drivethru was rude. Lacked class. Needs to learn how to pronunciate.
Atmosphere: 1
Food: 3
Service: 1
I used to use this Starbucks outlet on my way to office almost like everyday. But now they have screded up my drink. I normally used to have Matcha Chai Latte but not it is really bad, Powder chunks are in ur mouth and they sont mix it properly also no seetner ( Not even a bit) . I complain about it to Manager after they screded up drink multiple times and even then the drink was bad. Paying $5 for the drink is totally worthless. We need an another alternative for Starbuck in North Jackson Area.
Atmosphere: 5
Food: 3
Service: 3
You should really CONSIDER a âSecret Shopperâ during the evening hours at this location and I really mean that!!! This location will Continue to get a bad reputation and I donât think you want that! BE mindful âŠâŠâŠ I am just saying.
Atmosphere: 3
Food: 5
Service: 1
Ridiculous to have customers pull up and block the drive through to wait for their coffee, expecting others in line to try to get around them. Its a narrow drive and I had to back up in the drive through so the car in front of me could maneuver out after receiving their order. Then I had to scrape the curb to get out because they told these ppl to block it and I had a car behind me. Not just saying this bc I damaged my car, but the Starbucks inside Target is better than this.
This place has horrible customer service! The store had no customers inside and had 2 cars on the drive thru. They had everyone attending to the drive thru customers with 1 worker wondering around the store clueless. We had to wait more than 15 min just to place the order.
Good as usual..
Atmosphere: 5
Food: 5
Service: 5
I have to wait 30' for my drink. When I ask " can you check my oder", they told me " I didn't see your oder here, and then she continued to work and did't care me. 10 more min I asked again, the guy went to check and make coffee for me. Take 40' for my drink. Bad service.
Service: 1
Restaurantji Recommends
Seeing such negative reviews, I was hesitant to come here. After coming here 4 days in a row, I have nothing negative to say about this place. Every time was a good experience. Good food/coffee, and the service was very quick 3 out of 4 days. The one day it was just quite busy, so that's understandable.
Atmosphere: 5
Food: 5
Service: 5
Worst customer serviceâŠnobody answered on drive thruâŠsign says pull around for assistance so we didâŠ. The person at the window refused to take order at window and insisted that we drive back around to get back in line. Asked for manager and she refused to take order also based on we were jumping in line. There is a curb barrier so no way we did any jumping
Service: 1
Very inefficient and after ordering and waiting 20 minutes, they then tell me theyâre out of what I ordered. Donât come here!
Atmosphere: 3
Service: 1
Will get your order wrong consistently and take their time doing it
Food: 3
Service: 1
Out of coffee? Stuck in a line for 10 minutes to not get anything.
Service: 1
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