Steak Escape - Northpark

Food is good but the customer service is absolutely horrible! The workers did not look like they wanted to be there and did not smile once! Also they took forever to take our order

Went to order and the girl at counter was rude and unpleasant. No smile didn’t speak. In the middle of taking my order she stopped walked away to fix a cup of ice. Didn’t say excuse me or nothing. Just walked away. Never ate food because I left and ate a Philly from American Deli next door. 11/23/24 @ 3:10pm

Atmosphere: 1

Service: 1

Rude staff

Always good and fresh food! I love the fresh cut fries!

Atmosphere: 5

Food: 5

Service: 5

The food is amazing and the staff seem friendly. I wish the healthy bowl came with rice or noodle. It definitely feels like something is missing from the meal.

Delivery was within a great time! Philly was hot and made to order.

Horrible customer service. I ordered myself a large and my family a regular. When we got our food I notice all the sandwiches were all the same size so I went and told them I order a large , the workers there said yes that is a large so I said well show me what the regular looks like. It was the same exact size. Unbelievable. They did nothing to correct it except say that's just the way the bread comes. That's like going to subway and they have a 6 inch but because they call it a large they charge 4 dollars more but its still a 6 inch. Steak escape is a ripoff trying to sell large sandwiches but they are really just regular. $70 dollars down the drain.

Food was good. The customer service was something to be desired. No " Can I help you?" , " have a nice day" " thank you" even after I said " Thank you not once but twice....once after ordering and once after receiving my food. I ordered a tea, the gentleman said " we outta tea". Well ok are you out? are you making more? I mean what does out mean? Just no care at all. Customer service skills definitely needs work.

Food was great, cooked to order and very delicious!! Great spot for cheesesteak lovers in the Jackson area.

First time here. Made to order, good food.

It was good ?

Had chicken strips and a hamburger sub. Friendly service and decent fast food. Chicken was particularly good- crispy outside and flavorful, moist breast meat. Sub was wimpy in my opinion and I would have picked something else next time- check out my picture