Totally messed up my delivery order. After contacting them, the employee was very rude and even hung up in my face. This type of poor service is TOTALLY unacceptable!
Shaun Collier
GREAT FOOD TO EAT AND DONT WORRY THEY HAVE GREAT RANCH!!
Atmosphere: 5
Food: 5
Service: 4
Chancelor Cain
They’re normally str8 but tonight everything was a hot mess!!!!! My order was not right
Julia Haj
Good was good but I’ll never come back to this location. I ordered around 8:40 and I just got my order at about 9:25. I ordered AHEAD so I could make a movie at 9:30 that I already got tickets for. People were getting their food before me that ordered in the store. The employees seemed like they were busy but also all over the place and so disorganized. They could use some professionalism for sure. That’s the longest I’ve ever had to wait for my food at a wingstop and I eat it every week, especially for ordering ahead. Never again.
Atmosphere: 3
Food: 4
Service: 1
Courtney Green
This location is absolutely horrible. They don’t answer the phone to take orders and they take forever when you go in to order.
That weeb
The service was ok at best I ordered buffalo wings the wings did not ever have I light dash of pepper spice to them by far the worst thing I’ve eaten I’d rather have Vienna sausages the fries were soggy over seasoned it was slow but waited 20 minutes the stores music was way too loud the staff was too loud my wings were dried out my first time here and I’m never going back I’d give 0 out of ten if I could
Atmosphere: 1
Food: 1
Service: 1
Andrew Perkins
Not bad but the Service was bad but the food is really good
Parking: Nice parking
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Chicken Wings, Seasoned French Fries
Bee
The food is always great but never ready when it’s supposed to be. I went on 1/30 and wound up waiting 40 minutes a long with another lady who also placed her order on the app. Finally, they noticed our food had been ready the entire time and was just sitting there getting cold! I had a whole family meal and by that time it was 11 o’clock. I didn’t have time to wait another 40 minutes for something that was supposed to be ready at 10:15. The manager never offered a refund and her excuse was “I wasn’t in here” like she’s not the one running the place. Plus they’re always swamped and you can see her just hanging out. She did, however, give me a 10% off coupon that expired LAST YEAR.
Food: 4
Service: 1
Recommended dishes: Chicken Wings, Hot Honey Rub, Seasoned Fries
RichWisdom
You will do yourself a disservice if you order from this establishment. Imagine ordering your Super Bowl meal from this place and they’re over two hours behind because they did not properly plan. The management is poor. The staff is poor and the owner should consider replacing everyone. Period.
Atmosphere: 1
Food: 4
Service: 1
Bradley Alexander
Wait time for food was way too long. Waited for over an hour past my scheduled delivery time until I finally gave up and cancelled my order. Not a good first experience at all.
The store is very clean and the host is very friendly
Atmosphere: 5
Food: 5
Service: 5
Amber Stanley
I visited the establishment today and experienced a significant delay before my order was taken. Despite arriving promptly, I waited for 30 minutes before my order was finally taken at 5:22 PM. Unfortunately, I did not leave the premises until 5:51 PM.
The manager, who is responsible for setting the tone for the staff, was audibly complaining throughout my visit. While the staff did provide complimentary drinks to compensate for the extended wait time, the manager's continuous complaints were highly unprofessional. This behavior seemed to contribute to the overall lack of coordination among the employees.
Complaining does not improve the situation for anyone involved and, in this case, it may have exacerbated the inefficiencies. It is crucial for management to lead by example and foster a positive work environment to ensure better service for customers. I did ask for an employee to cut on a television due seeing everyone agitated with the wait time & manager’s action & she did. #GoBILLS
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Hot Wings
Aaron Lam
Ordered at 6:50 didn't have it ready until 8:11 items were cooked at separate times most of it was cold.
Came back a month later still sorry af. Placed an order at 3pm order says it will be ready in 45 minutes. Came right before 4 they told me wait 5 minutes, didn't get it until 4:30 and my large fry was half filled. 4 different flavors all mixed in 1 container and missing tenders.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Seasoned French Fries
Carl Sistrunk
Wingstop is hit or miss. This location has really good service and people. No trash cans to throw away trash. Wings seemed old and fried so hard it's hard to bite into. Very little meat and greasy. Now I remember why I don't go to Wingstop anymore
Atmosphere: 2
Food: 2
Service: 4
Tawana Sorrell
Very long wait but the boneless wings are well worth it.
Totally messed up my delivery order. After contacting them, the employee was very rude and even hung up in my face. This type of poor service is TOTALLY unacceptable!
GREAT FOOD TO EAT AND DONT WORRY THEY HAVE GREAT RANCH!!
Atmosphere: 5
Food: 5
Service: 4
They’re normally str8 but tonight everything was a hot mess!!!!! My order was not right
Good was good but I’ll never come back to this location. I ordered around 8:40 and I just got my order at about 9:25. I ordered AHEAD so I could make a movie at 9:30 that I already got tickets for. People were getting their food before me that ordered in the store. The employees seemed like they were busy but also all over the place and so disorganized. They could use some professionalism for sure. That’s the longest I’ve ever had to wait for my food at a wingstop and I eat it every week, especially for ordering ahead. Never again.
Atmosphere: 3
Food: 4
Service: 1
This location is absolutely horrible. They don’t answer the phone to take orders and they take forever when you go in to order.
The service was ok at best I ordered buffalo wings the wings did not ever have I light dash of pepper spice to them by far the worst thing I’ve eaten I’d rather have Vienna sausages the fries were soggy over seasoned it was slow but waited 20 minutes the stores music was way too loud the staff was too loud my wings were dried out my first time here and I’m never going back I’d give 0 out of ten if I could
Atmosphere: 1
Food: 1
Service: 1
Not bad but the Service was bad but the food is really good
Parking: Nice parking
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Chicken Wings, Seasoned French Fries
The food is always great but never ready when it’s supposed to be. I went on 1/30 and wound up waiting 40 minutes a long with another lady who also placed her order on the app. Finally, they noticed our food had been ready the entire time and was just sitting there getting cold! I had a whole family meal and by that time it was 11 o’clock. I didn’t have time to wait another 40 minutes for something that was supposed to be ready at 10:15. The manager never offered a refund and her excuse was “I wasn’t in here” like she’s not the one running the place. Plus they’re always swamped and you can see her just hanging out. She did, however, give me a 10% off coupon that expired LAST YEAR.
Food: 4
Service: 1
Recommended dishes: Chicken Wings, Hot Honey Rub, Seasoned Fries
You will do yourself a disservice if you order from this establishment. Imagine ordering your Super Bowl meal from this place and they’re over two hours behind because they did not properly plan. The management is poor. The staff is poor and the owner should consider replacing everyone. Period.
Atmosphere: 1
Food: 4
Service: 1
Wait time for food was way too long. Waited for over an hour past my scheduled delivery time until I finally gave up and cancelled my order. Not a good first experience at all.
Service: 1
Restaurantji Recommends
The store is very clean and the host is very friendly
Atmosphere: 5
Food: 5
Service: 5
I visited the establishment today and experienced a significant delay before my order was taken. Despite arriving promptly, I waited for 30 minutes before my order was finally taken at 5:22 PM. Unfortunately, I did not leave the premises until 5:51 PM.
The manager, who is responsible for setting the tone for the staff, was audibly complaining throughout my visit. While the staff did provide complimentary drinks to compensate for the extended wait time, the manager's continuous complaints were highly unprofessional. This behavior seemed to contribute to the overall lack of coordination among the employees.
Complaining does not improve the situation for anyone involved and, in this case, it may have exacerbated the inefficiencies. It is crucial for management to lead by example and foster a positive work environment to ensure better service for customers. I did ask for an employee to cut on a television due seeing everyone agitated with the wait time & manager’s action & she did. #GoBILLS
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Hot Wings
Ordered at 6:50 didn't have it ready until 8:11 items were cooked at separate times most of it was cold.
Came back a month later still sorry af. Placed an order at 3pm order says it will be ready in 45 minutes. Came right before 4 they told me wait 5 minutes, didn't get it until 4:30 and my large fry was half filled.
4 different flavors all mixed in 1 container and missing tenders.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Seasoned French Fries
Wingstop is hit or miss. This location has really good service and people. No trash cans to throw away trash. Wings seemed old and fried so hard it's hard to bite into. Very little meat and greasy. Now I remember why I don't go to Wingstop anymore
Atmosphere: 2
Food: 2
Service: 4
Very long wait but the boneless wings are well worth it.
Atmosphere: 3
Food: 4
Service: 3
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