Worst Wendy’s experience ever. I waited 35 minutes in the drive-thru, only to finally get to the speaker and be told, “Can you come in?” When I said no because it was a mobile order, the employee snapped back, “Then just say that,” with no greeting at all. Management was literally arguing with employees and customers right in front of everyone. They were out of almost everything I requested no Wednesday sauces, no chocolate Frosty and the staff was extremely rude with absolutely no sense of time management. They even forgot my vanilla Frosty, and I had to ask for it, no apology or thank you given. Everything felt rushed and careless. After all that, I got parked for another 10 minutes just waiting, and ended up having to go inside to get my food anyway. Completely unprofessional, poorly run, and not worth the time
Patricia Keim
This was the nastiest Wendy’s needless to say staff was too busy gossiping and, rude. The tea was like toilet water but, I guess what do you expect and, they obviously can’t take an order because my order was wrong never coming here again. Sad that your crew invest more on their mouth than to service people properly unprofessional service, behavior. And for the people saying it’s the best I feel sorry that you don’t know of any actual good places to eat
Atmosphere: 1
Food: 1
Service: 1
Sally
They put mustard ketchup onions l don't mustard ketchup and onions
Atmosphere: 1
Food: 1
Service: 5
Jonathan Carlisle
Rudest cashier I have ever encountered
David Redd
Great service and food
J Hayward
What a joke. This place should be shut down. Nasty place and employees sitting outside the door smoking pot.
mary Pugh
Most of the time when I go there everything is very good Every now and then it's not
Michael Wright
Nice and safe area
robert smith
Went through drive thru to place order. Notice employees outside dancing and carrying on in the parking lot. Pulled up to speaker and was told it was shift change at 5pm and it would be 15 minutes till my order could be taken. WON'T HAVE TO WORRY ABOUT MY BUSINESS ANYMORE. IF YOU DON'T WANT TO WORK,QUIT SIT AT HOME AND LET SOMEONE WHO DOES HAVE THAT JOB. RIDICULOUS!
Atmosphere: 1
Food: 1
Service: 1
Maranda Boleware
Was NOT impressed! Food was cold and didn't taste good. Drink station was dirty and had no ice. The women's restroom was not as dirty as the men's. My son said there was no soap to wash his hands and my husband said their was fecal matter on the walls and baby changing table. Was some type of tiny bugs crawling on our table. Not sure what they were. Discussing! They didn't know the pin in order to allow me to pay with $100 dollar bill however I had enough money to cover the almost $45 dollars it was to pay for our four meals. I will not be back! Step up your game!
The burger and nuggets were old and reheated. This the 3rd time they didn't get my order right.
Melanie Dennison
Stopped in to get a quick bite to eat. The cashier was very nice and polite. The food was great. The fries were fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Double Cheeseburger
Dawn Alsup
This place never has baked potatoes and is very slim on drink choices. Only reason I gave 3 stars is because the workers are usually always friendly and respectful.
Atmosphere: 3
Food: 2
Service: 3
Ren
I go to this Wendy’s location every now and then. It’s definitely not the greatest Wendy’s but it’s fine. I just wish they weren’t constantly out of stuff.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Wendy's Hot & Crispy Fries
Katy Kakes
So I go to pick up an Uber order and the girl completely ignores me for about the first four minutes. Walks Up and says “ Do you need to place an order maam” and I told her “no it was a Uber order” & the name of the order I was picking up. She says OK. Walks around for a few minutes goes outside……took somebody their order comes back in goes to the back room and then comes back and says “what was the name again ma’am” (like she was annoyed I was still there) and said the complete wrong name. And I said no, and gave her the actual order name and then she proceeded to pull it up in the computer system and say she had to check it in and order for them to start working on it. I had already been there for almost 10 minutes at that point. Reported the issue to Uber and canceled because I’m not gonna deal with somebody being rude and not doing their job. I almost never have to wait 5 minutes to get the order much less waiting 10 minutes just for the order to be checked in for them to start making it. I highly recommend passing this location in Senatobia unless you want to deal with subpar Customer Service. Get rid of that girl or put her on fries. She’s not suited for the front counter!
Worst Wendy’s experience ever. I waited 35 minutes in the drive-thru, only to finally get to the speaker and be told, “Can you come in?” When I said no because it was a mobile order, the employee snapped back, “Then just say that,” with no greeting at all. Management was literally arguing with employees and customers right in front of everyone. They were out of almost everything I requested no Wednesday sauces, no chocolate Frosty and the staff was extremely rude with absolutely no sense of time management. They even forgot my vanilla Frosty, and I had to ask for it, no apology or thank you given. Everything felt rushed and careless. After all that, I got parked for another 10 minutes just waiting, and ended up having to go inside to get my food anyway. Completely unprofessional, poorly run, and not worth the time
This was the nastiest Wendy’s needless to say staff was too busy gossiping and, rude. The tea was like toilet water but, I guess what do you expect and, they obviously can’t take an order because my order was wrong never coming here again. Sad that your crew invest more on their mouth than to service people properly unprofessional service, behavior. And for the people saying it’s the best I feel sorry that you don’t know of any actual good places to eat
Atmosphere: 1
Food: 1
Service: 1
They put mustard ketchup onions l don't mustard ketchup and onions
Atmosphere: 1
Food: 1
Service: 5
Rudest cashier I have ever encountered
Great service and food
What a joke. This place should be shut down. Nasty place and employees sitting outside the door smoking pot.
Most of the time when I go there everything is very good
Every now and then it's not
Nice and safe area
Went through drive thru to place order. Notice employees outside dancing and carrying on in the parking lot. Pulled up to speaker and was told it was shift change at 5pm and it would be 15 minutes till my order could be taken. WON'T HAVE TO WORRY ABOUT MY BUSINESS ANYMORE.
IF YOU DON'T WANT TO WORK,QUIT SIT AT HOME AND LET SOMEONE WHO DOES HAVE THAT JOB. RIDICULOUS!
Atmosphere: 1
Food: 1
Service: 1
Was NOT impressed! Food was cold and didn't taste good. Drink station was dirty and had no ice. The women's restroom was not as dirty as the men's. My son said there was no soap to wash his hands and my husband said their was fecal matter on the walls and baby changing table. Was some type of tiny bugs crawling on our table. Not sure what they were. Discussing! They didn't know the pin in order to allow me to pay with $100 dollar bill however I had enough money to cover the almost $45 dollars it was to pay for our four meals. I will not be back! Step up your game!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The burger and nuggets were old and reheated. This the 3rd time they didn't get my order right.
Stopped in to get a quick bite to eat. The cashier was very nice and polite. The food was great. The fries were fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Double Cheeseburger
This place never has baked potatoes and is very slim on drink choices. Only reason I gave 3 stars is because the workers are usually always friendly and respectful.
Atmosphere: 3
Food: 2
Service: 3
I go to this Wendy’s location every now and then. It’s definitely not the greatest Wendy’s but it’s fine. I just wish they weren’t constantly out of stuff.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Wendy's Hot & Crispy Fries
So I go to pick up an Uber order and the girl completely ignores me for about the first four minutes. Walks Up and says “ Do you need to place an order maam” and I told her “no it was a Uber order” & the name of the order I was picking up. She says OK. Walks around for a few minutes goes outside……took somebody their order comes back in goes to the back room and then comes back and says “what was the name again ma’am” (like she was annoyed I was still there) and said the complete wrong name. And I said no, and gave her the actual order name and then she proceeded to pull it up in the computer system and say she had to check it in and order for them to start working on it. I had already been there for almost 10 minutes at that point. Reported the issue to Uber and canceled because I’m not gonna deal with somebody being rude and not doing their job. I almost never have to wait 5 minutes to get the order much less waiting 10 minutes just for the order to be checked in for them to start making it. I highly recommend passing this location in Senatobia unless you want to deal with subpar Customer Service. Get rid of that girl or put her on fries. She’s not suited for the front counter!
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