Had to wait on seating but restaurant wasn't full. Waitress start out great but refilled came slow. It's a slow food service. Don't know if it was the cook but I had better experience. My wife was very disappointed.
Atmosphere: 4
Food: 5
Service: 3
Andrew Adair
I know firsthand how disgusting this place is there is no food prep standards there's nothing. They got roaches they don't clean regularly and they cook your food on dirty pots and pans.
Atmosphere: 1
Food: 1
Service: 1
I AM EMPIRE, LLC
1. I wasn't greeted.. The manager (which I didn't know was the manager @ this time) was right there sitting on the waiting couches and didn't say anything to me.. The girls behind the counter were on their phones watching something together.. 2. There were approx. 3-4 tables that weren't cleaned off by the time I got to my table.. By the time I left, they STILL weren't cleaned.. 3. The waitress was super sweet.. I believe she was new.. She asked me what I wanted to drink.. I said "Hot Water." She brought it in a small kids cup because they didn't have the regular sized to-go cups.. I asked if she could use the coffee kettle and she kindly took it back and filled it, brought it to me and let me know she would be back to take my order.. 4. The phone was ringing but never got answered.. 5. She took a while to take my order.. When I gave her my order of the Veggie Omelet with no egg add green peppers & onions, she replied with a laugh sigh (ha), "you want an omelet with no egg?" I replied, "yes.." 6. I asked for the cook to use my ingredients as I do @ every IHOP.. She kindly took my items and gave them to the cook.. 7. Rude, ill-mannered Manager.. I over heard the male manager irately saying with an attitude, "No, no, no.. We not bout to do this.. Go get those and give it back to the customer.." She kindly came back and said we couldn't do it.. I said, "fine but could you have the cook not use any ingredients on my food, no oil, no salt, nothing?? She then went to the kitchen and informed the cook.. I realized that she didn't emphasize "nothing" when I said no ingredients so I hoped he wouldn't use butter.. I asked the manager that was walking by to reassure no butter was being used.. He gave me this look of discuss when I asked if he could make sure no butter was used on the food I ordered and he said, "what did you get?" I did reply with a smart comment of "I figured your kitchen would have the ticket so you can know what I ordered, but I ordered the Veggie Omelet with no egg add green peppers & onions.. He gave me this look of discuss again and then said, "so you want him to just burn it on the grill?" I said, "I asked for the sauteed not grilled.." He replies with, "it's all the same.." Baffled, I asked, "so you cook everything on the same grill??"
Mind you, I am plant based and am very selective when eating out @ places while traveling.. I have eaten @ many, many IHOP's across the country and only because I extensively asked a regional manager, that happened to be in the restaurant I went to in Arizona, a bunch of questions and she reassured me that across the nation IHOP uses separate fryers for the veggies and meats, they have separate cooking sections for the meats, the fish, and the veggies.. I asked if the potatoes were real or manufactured.. She said real.. I asked what had butter/was cooked with butter.. She explained everything that contained butter AND let me know which items I could request without butter.. I asked about the pancakes and she said they were vegan, both the regular and the gluten free.. SHE is the ONLY reason I eat @ IHOP'S across the nation..
Back to this IHOP... This Manager answered with a "yes." I then said that I didn't want anything.. I was still hungry so while I looked up other vegan friendly restaurants that I trust and are still open, I was finishing up the tea that I brought in to steep in the hot water I asked for.. I packed my things and headed out..
8. Before I got to my vehicle I heard the manager calling me.. Him: "Excuse me ma'am." I turn around and see him standing @ the door with a receipt.. Him: "You still have to pay for your tea.&q
Atmosphere: 1
Food: 1
Service: 1
Patricia Day
Loved the disco music listening to Donna
Atmosphere: 4
Food: 4
Service: 4
Ernie Hatmaker
We came in at about 6:30 a.m., Saturday, and we were greeted and seated immediately. The place was immaculate! Jenny was our server, and she was prompt and very friendly. Our food was just the right temperature and it all actually looked as beautiful as the pictures on the menu. (Kudos to the chef. I don't know his name, but I could see the shine from the top of his head.) The music was at a great volume that added to the laid back atmosphere. We'll be back again if we're ever traveling near here.
Atmosphere: 5
Food: 5
Service: 5
Graham Barry
5 stars are not enough for these guys. Love them
Atmosphere: 5
Food: 5
Service: 5
Rock Boi
Great Music. Sirloin Tips and eggs were delicious. Waitress was good....Great overall experience. A+
Atmosphere: 5
Food: 5
Service: 5
Angel Brown
My experience at IHOP was okay. I ordered the Colorado omelette and a Belgian waffle. My mom ordered a chicken salad. My omelette tastes good but was slightly overdone. My waffle was fine and delicious.
Before getting seated I went into restroom. It appears toilet had ran over all over the floor. So I left and informed worker. She said I know... so I left. Where do employees wash their hands before serving me food if crap is on the floor in restroom
James F. Gilmartin
It was real nice food took a little bit of time but it was crowded
Was there last Sunday with part of my church. We had a blast. The staff was GREAT!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crepes
Jen Ries
We just ordered from here and oh my, what an awful experience. I understand that not everyone loves that their place of employment allows doordash, but come on.
We didn't receive our milk shakes that we ordered, which was tolerable until I realized the strawberries on my waffle were not only scarce, but tasted awful. We didn't receive the proper pancakes for our order either, and the gravy that came on the side, was as cold as ice out of my freezer.
I get it, stuff happens, but this is not the first time, rather the third time this particular IHOP has let us down, out of the three times we've ordered from here.
Do not waste your money.
Food: 1
Service: 1
Jordan Potter
Food was not correct and gravy came ice cold. Missing items, terrible quality. Don't even send our orders if this is the food you're sending out.
Had to wait on seating but restaurant wasn't full. Waitress start out great but refilled came slow. It's a slow food service. Don't know if it was the cook but I had better experience. My wife was very disappointed.
Atmosphere: 4
Food: 5
Service: 3
I know firsthand how disgusting this place is there is no food prep standards there's nothing. They got roaches they don't clean regularly and they cook your food on dirty pots and pans.
Atmosphere: 1
Food: 1
Service: 1
1. I wasn't greeted.. The manager (which I didn't know was the manager @ this time) was right there sitting on the waiting couches and didn't say anything to me.. The girls behind the counter were on their phones watching something together..
2. There were approx. 3-4 tables that weren't cleaned off by the time I got to my table.. By the time I left, they STILL weren't cleaned..
3. The waitress was super sweet.. I believe she was new.. She asked me what I wanted to drink.. I said "Hot Water." She brought it in a small kids cup because they didn't have the regular sized to-go cups.. I asked if she could use the coffee kettle and she kindly took it back and filled it, brought it to me and let me know she would be back to take my order..
4. The phone was ringing but never got answered..
5. She took a while to take my order.. When I gave her my order of the Veggie Omelet with no egg add green peppers & onions, she replied with a laugh sigh (ha), "you want an omelet with no egg?"
I replied, "yes.."
6. I asked for the cook to use my ingredients as I do @ every IHOP.. She kindly took my items and gave them to the cook..
7. Rude, ill-mannered Manager.. I over heard the male manager irately saying with an attitude, "No, no, no.. We not bout to do this.. Go get those and give it back to the customer.." She kindly came back and said we couldn't do it.. I said, "fine but could you have the cook not use any ingredients on my food, no oil, no salt, nothing?? She then went to the kitchen and informed the cook..
I realized that she didn't emphasize "nothing" when I said no ingredients so I hoped he wouldn't use butter.. I asked the manager that was walking by to reassure no butter was being used..
He gave me this look of discuss when I asked if he could make sure no butter was used on the food I ordered and he said, "what did you get?"
I did reply with a smart comment of "I figured your kitchen would have the ticket so you can know what I ordered, but I ordered the Veggie Omelet with no egg add green peppers & onions..
He gave me this look of discuss again and then said, "so you want him to just burn it on the grill?"
I said, "I asked for the sauteed not grilled.."
He replies with, "it's all the same.."
Baffled, I asked, "so you cook everything on the same grill??"
Mind you, I am plant based and am very selective when eating out @ places while traveling.. I have eaten @ many, many IHOP's across the country and only because I extensively asked a regional manager, that happened to be in the restaurant I went to in Arizona, a bunch of questions and she reassured me that across the nation IHOP uses separate fryers for the veggies and meats, they have separate cooking sections for the meats, the fish, and the veggies.. I asked if the potatoes were real or manufactured.. She said real.. I asked what had butter/was cooked with butter.. She explained everything that contained butter AND let me know which items I could request without butter.. I asked about the pancakes and she said they were vegan, both the regular and the gluten free.. SHE is the ONLY reason I eat @ IHOP'S across the nation..
Back to this IHOP...
This Manager answered with a "yes."
I then said that I didn't want anything..
I was still hungry so while I looked up other vegan friendly restaurants that I trust and are still open, I was finishing up the tea that I brought in to steep in the hot water I asked for.. I packed my things and headed out..
8. Before I got to my vehicle I heard the manager calling me..
Him: "Excuse me ma'am."
I turn around and see him standing @ the door with a receipt..
Him: "You still have to pay for your tea.&q
Atmosphere: 1
Food: 1
Service: 1
Loved the disco music listening to Donna
Atmosphere: 4
Food: 4
Service: 4
We came in at about 6:30 a.m., Saturday, and we were greeted and seated immediately. The place was immaculate! Jenny was our server, and she was prompt and very friendly. Our food was just the right temperature and it all actually looked as beautiful as the pictures on the menu. (Kudos to the chef. I don't know his name, but I could see the shine from the top of his head.)
The music was at a great volume that added to the laid back atmosphere. We'll be back again if we're ever traveling near here.
Atmosphere: 5
Food: 5
Service: 5
5 stars are not enough for these guys. Love them
Atmosphere: 5
Food: 5
Service: 5
Great Music. Sirloin Tips and eggs were delicious. Waitress was good....Great overall experience. A+
Atmosphere: 5
Food: 5
Service: 5
My experience at IHOP was okay. I ordered the Colorado omelette and a Belgian waffle. My mom ordered a chicken salad. My omelette tastes good but was slightly overdone. My waffle was fine and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Colorado Omelette
Friendly staff
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Waiting too much open some
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
Before getting seated I went into restroom. It appears toilet had ran over all over the floor. So I left and informed worker. She said I know... so I left. Where do employees wash their hands before serving me food if crap is on the floor in restroom
It was real nice food took a little bit of time but it was crowded
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buttermilk Pancakes, Hash Browns, Eggs Benedict, Country Fried Steak
Was there last Sunday with part of my church. We had a blast. The staff was GREAT!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crepes
We just ordered from here and oh my, what an awful experience. I understand that not everyone loves that their place of employment allows doordash, but come on.
We didn't receive our milk shakes that we ordered, which was tolerable until I realized the strawberries on my waffle were not only scarce, but tasted awful. We didn't receive the proper pancakes for our order either, and the gravy that came on the side, was as cold as ice out of my freezer.
I get it, stuff happens, but this is not the first time, rather the third time this particular IHOP has let us down, out of the three times we've ordered from here.
Do not waste your money.
Food: 1
Service: 1
Food was not correct and gravy came ice cold. Missing items, terrible quality. Don't even send our orders if this is the food you're sending out.
Food: 1
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