Took my mother for her birthday on 8/2. We never got our food after h hour and a half. The waiter was nice. I do not blame her. I assume the kitchen staff was awful. I will be a long time before I try them again if I do at all.
Jewels
We visited on Mother's Day knowing the restaurant would be busy; however, even with the rush, we were pleased with our visit. We were seated 20 minutes after arriving and greeted promptly by our server. Although our server, Jennifer, was new, she did a good job. The cocktails took a while to arrive at our table (I had to ask about them), but they were good. The food was delicious and everyone was pleased! We will be back!
Gary
Had a 730 reservation. They didn't get us sat until 7:50. Food took forever so we didn't leave until 930.
Jalissa Cox
Definitely coming back the food and service was great
Atmosphere: 5
Food: 5
Service: 5
Andrew Summers
So, this was the first Red Lobster we tried. We got there around 4 p.m. There was about a 30-minute wait to be seated. We were seated, ordered drinks; everything was good. We ordered our food, and about 5 minutes after ordering, we were informed that they were out of lobster tails. All this was before 5 p.m. on a Sunday evening.
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Steak and Lobster, Ultimate Feast
Elise Wilson
I have been dining at this restaurant for years and have typically had great experiences. However, today was an exceptionally terrible and disappointing visit.
The hostess at the front was welcoming and efficient, but once we were seated, everything went downhill. Our server, Breeze, displayed unprofessional behavior from the start. He stood at a distance, oddly staring at us, prompting us to ask if he planned to take our drink orders. When he finally introduced himself, he unnecessarily pointed out that his name was indeed “Breeze” and said, “Yes, that’s my name. Don’t ask me any questions about it,” before anyone had even commented. This immediately set a strange and uncomfortable tone.
His communication was filled with slang and informal language, repeatedly using phrases like “y’all” and “bro,” which made it difficult to understand him. At that point, we considered leaving but decided to stay, recognizing that everyone needs a job.
Instead of focusing on service, he spent several minutes venting about how many tables he had, his workload, and corporate issues; none of which were our concern. This was already a red flag, but it only got worse. He eventually brought bread to our table but still had not taken our drink orders or brought water. Then, rather than standing professionally, he pulled up a chair and sat down at our table to take our order, leaving his phone on our table. After 30 minutes of no progress, we had to request another server to remove it.
We specifically came for Lobsterfest, only to find out after placing our orders that they had run out of lobster. However, we noticed other tables still receiving lobster dishes, which only added to our frustration. At that point, Breeze said he needed to retake all of our orders.
We were seated at 4:15 PM, yet some of our food didn’t arrive until 6:10 PM. Even then, we still hadn’t received all of our drinks. When the server asked us again what we had ordered, we requested to speak with a manager. Breeze then launched into another tangent, clearly struggling with emotional regulation. While we understand that everyone needs to work, it’s also important to recognize when an environment is not a good fit for one’s mental well-being.
The manager, James, was completely unequipped to handle the situation. Instead of addressing our concerns, he simply blamed everything on being short-staffed, disregarding the poor behavior and lack of professionalism from our server. We understand that understaffing can cause delays, but that had nothing to do with the unacceptable service we received.
At that point, it was clear there would be no resolution. We paid for what we had and left, deeply disappointed. I absolutely would not return to this location!
Food: 1
Service: 1
Chris Townsend
Our hostess/server Amber was the absolute best! She was so friendly and accommodating. I will definitely be back
Atmosphere: 5
Food: 4
Service: 5
Eric Curtis
Red lobster can actually go f themselves. I’ve been waiting for an TO GO order for over an hour; they cannot be that special needs. I went inside TWICE and called TWICE and no one gave me any answers to when it would be done, after I waited in line and on hold for a substantial amount of time. No wonder they’re going out of business. This place sucks, do not go here.
Atmosphere: 1
Food: 1
Service: 1
Rebecca Burke
Very slow,paid 130 for cold food and no silverware,gave us plastic utensils
Atmosphere: 1
Food: 3
Service: 1
Marty Anderson
Very pleasant visit. Food was delicious as usual and waitress was wonderful Highly recommend South Haven MS Red Lobster Ultimate Feast is a ultimate Feast. Loved it
Our server Shy was absolutely wonderful!!!! She made my mother's birthday so nice!
Food: 5
Service: 5
Tricia Toomey
Mia was amazing!! She is the absolute best server I’ve had in months! Her attitude, attention to detail, and friendly smile are what sets her apart! The food was hot, fresh and delicious!
Atmosphere: 5
Food: 5
Service: 5
Dragon Blaze
A truly impeccable attitude, Madison K, our server was the best part. She took an experience that was already going to be great, to exquisite. Truly impressed all in all, 10 out of 10
Took my mother for her birthday on 8/2. We never got our food after h hour and a half. The waiter was nice. I do not blame her. I assume the kitchen staff was awful. I will be a long time before I try them again if I do at all.
We visited on Mother's Day knowing the restaurant would be busy; however, even with the rush, we were pleased with our visit. We were seated 20 minutes after arriving and greeted promptly by our server. Although our server, Jennifer, was new, she did a good job. The cocktails took a while to arrive at our table (I had to ask about them), but they were good. The food was delicious and everyone was pleased! We will be back!
Had a 730 reservation. They didn't get us sat until 7:50. Food took forever so we didn't leave until 930.
Definitely coming back the food and service was great
Atmosphere: 5
Food: 5
Service: 5
So, this was the first Red Lobster we tried. We got there around 4 p.m. There was about a 30-minute wait to be seated. We were seated, ordered drinks; everything was good. We ordered our food, and about 5 minutes after ordering, we were informed that they were out of lobster tails. All this was before 5 p.m. on a Sunday evening.
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Steak and Lobster, Ultimate Feast
I have been dining at this restaurant for years and have typically had great experiences. However, today was an exceptionally terrible and disappointing visit.
The hostess at the front was welcoming and efficient, but once we were seated, everything went downhill. Our server, Breeze, displayed unprofessional behavior from the start. He stood at a distance, oddly staring at us, prompting us to ask if he planned to take our drink orders. When he finally introduced himself, he unnecessarily pointed out that his name was indeed “Breeze” and said, “Yes, that’s my name. Don’t ask me any questions about it,” before anyone had even commented. This immediately set a strange and uncomfortable tone.
His communication was filled with slang and informal language, repeatedly using phrases like “y’all” and “bro,” which made it difficult to understand him. At that point, we considered leaving but decided to stay, recognizing that everyone needs a job.
Instead of focusing on service, he spent several minutes venting about how many tables he had, his workload, and corporate issues; none of which were our concern. This was already a red flag, but it only got worse. He eventually brought bread to our table but still had not taken our drink orders or brought water. Then, rather than standing professionally, he pulled up a chair and sat down at our table to take our order, leaving his phone on our table. After 30 minutes of no progress, we had to request another server to remove it.
We specifically came for Lobsterfest, only to find out after placing our orders that they had run out of lobster. However, we noticed other tables still receiving lobster dishes, which only added to our frustration. At that point, Breeze said he needed to retake all of our orders.
We were seated at 4:15 PM, yet some of our food didn’t arrive until 6:10 PM. Even then, we still hadn’t received all of our drinks. When the server asked us again what we had ordered, we requested to speak with a manager. Breeze then launched into another tangent, clearly struggling with emotional regulation. While we understand that everyone needs to work, it’s also important to recognize when an environment is not a good fit for one’s mental well-being.
The manager, James, was completely unequipped to handle the situation. Instead of addressing our concerns, he simply blamed everything on being short-staffed, disregarding the poor behavior and lack of professionalism from our server. We understand that understaffing can cause delays, but that had nothing to do with the unacceptable service we received.
At that point, it was clear there would be no resolution. We paid for what we had and left, deeply disappointed. I absolutely would not return to this location!
Food: 1
Service: 1
Our hostess/server Amber was the absolute best! She was so friendly and accommodating. I will definitely be back
Atmosphere: 5
Food: 4
Service: 5
Red lobster can actually go f themselves. I’ve been waiting for an TO GO order for over an hour; they cannot be that special needs. I went inside TWICE and called TWICE and no one gave me any answers to when it would be done, after I waited in line and on hold for a substantial amount of time. No wonder they’re going out of business. This place sucks, do not go here.
Atmosphere: 1
Food: 1
Service: 1
Very slow,paid 130 for cold food and no silverware,gave us plastic utensils
Atmosphere: 1
Food: 3
Service: 1
Very pleasant visit. Food was delicious as usual and waitress was wonderful
Highly recommend South Haven MS Red Lobster
Ultimate Feast is a ultimate Feast. Loved it
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My waitress was AMAZING!!!!!! She made me and my kids feel so welcomed.
Atmosphere: 5
Food: 5
Service: 5
The food was delicious! Chi took great care of us. The atmosphere was very pleasant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Walt's Favorite Shrimp Platter, Grilled Shrimp, Cheddar Biscuits, Lobster Flatbread
Our server Shy was absolutely wonderful!!!! She made my mother's birthday so nice!
Food: 5
Service: 5
Mia was amazing!! She is the absolute best server I’ve had in months! Her attitude, attention to detail, and friendly smile are what sets her apart! The food was hot, fresh and delicious!
Atmosphere: 5
Food: 5
Service: 5
A truly impeccable attitude, Madison K, our server was the best part. She took an experience that was already going to be great, to exquisite. Truly impressed all in all, 10 out of 10
Atmosphere: 5
Food: 5
Service: 5
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