The person at the window was attempting to rush us and was extremely rude. Then the food made us sick. I wish I could give negative stars.
Atmosphere: 1
Food: 1
Service: 1
Janice Conn
Wheelchair accessibility: There is a handicap ramp at the door
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: 3pc Tenders Dinner
Desirae
Y’all never check to make sure the order is right before giving it to the customer! Do y’all not care about your customers?!
Atmosphere: 2
Food: 4
Service: 1
Janet Walker
My family and I decided to give this place a try even after reading the reviews. We ordered several flavors of wings and sodas. When we finally made it to the window, we were immediately given the wrong drinks. The lady at the window took forever to come back so we could let her know. We were then given the wrong ? food. She had an attitude after we told them I ordered was wrong. They tried to fix it only to make things worst . Everyone didn’t get their order plus the food was still wrong. Manager please be mindful who you hire because they represent you. Sincerely a concerned Popeyes lover
Atmosphere: 1
Food: 1
Service: 1
Matthew Scott
Popeyes outdid themselves today. Usually they have horrible customer service and the chicken is downsized but today they were actually super polite and only forgot a few things, which for Popeyes is pretty good. Just walked into the store and they rectified my missing food no problem. The also gave me a good portion of food with my order. Whoever the staff was tonight I applaud them and appreciate the good Popeyes experience.
Atmosphere: 4
Food: 5
Service: 4
Martha Young
Great
Atmosphere: 5
Food: 5
Service: 5
army dog
The mens room is a bio hazard. Has not been cleaned in weeks. Cashier acted like she wanted to be somewhere else.
Atmosphere: 1
Food: 3
Service: 3
Al Plain
So I was going to cut them some slack until I read the reviews and realized it is common practice at this location to give poor service. My issue is I decided to try the 12 wings. The wings they gave me were old and should not have been served. It’s cool, because I know it only takes a review from the right person to make things happen. Here you go.
Atmosphere: 3
Food: 1
Service: 3
Eric Foster
Don’t order online. It won’t be ready when you get there, and you’ll have to wait an additional 30 minutes (no matter how far in advance you place the order).I’ve literally never put in an order from this location that went smoothly. They’re always out of something and you always have to wait at least 30 minutes.
Atmosphere: 1
Food: 4
Service: 1
Ann C
Horrible additudes from the young ladies at the Starkville Ms location. Happen almost Every visit, worse than any other food chain.- at least, that I have witness, they are the worse because it's they are consist! They turn there back on you while attempting to ask questions. Rarely checks the bag for the sauce and if you ask for, it, there’s additive- lady said I have no IDEA. That's where we are now!!!
It's takes forever to get ur food and the staff always seem mad
Ant W
Perfectly season and freshly cooked chicken.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Beans and Rice, Red Beans
John Bradley
They seem to not have anything on the menu, and when they get the order wrong (which is a 50/50 chance they will), they’ll give attitude when you ask to have it fixed.
Atmosphere: 1
Food: 1
Service: 1
Amber Coleman
I can’t tell you how great or bad the customer service is because every time I try to place an order they don’t have anything. The previous time it was nothing but bone-in chicken with no sides and my last encounter was only thighs and red beans and rice. I come at a decent time which is no where near closing time. Philadelphia,Ms Popeyes would never, no matter the time the food is always fresh and they have all their menu items unlike Starkville,Ms Popeyes.
Atmosphere: 1
Food: 1
Service: 1
Daniel Havelin
34 minute to get my food. Got home and was missing items that I paid for.
The person at the window was attempting to rush us and was extremely rude. Then the food made us sick. I wish I could give negative stars.
Atmosphere: 1
Food: 1
Service: 1
Wheelchair accessibility: There is a handicap ramp at the door
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: 3pc Tenders Dinner
Y’all never check to make sure the order is right before giving it to the customer! Do y’all not care about your customers?!
Atmosphere: 2
Food: 4
Service: 1
My family and I decided to give this place a try even after reading the reviews. We ordered several flavors of wings and sodas. When we finally made it to the window, we were immediately given the wrong drinks. The lady at the window took forever to come back so we could let her know. We were then given the wrong ? food. She had an attitude after we told them I ordered was wrong. They tried to fix it only to make things worst . Everyone didn’t get their order plus the food was still wrong. Manager please be mindful who you hire because they represent you. Sincerely a concerned Popeyes lover
Atmosphere: 1
Food: 1
Service: 1
Popeyes outdid themselves today. Usually they have horrible customer service and the chicken is downsized but today they were actually super polite and only forgot a few things, which for Popeyes is pretty good. Just walked into the store and they rectified my missing food no problem. The also gave me a good portion of food with my order. Whoever the staff was tonight I applaud them and appreciate the good Popeyes experience.
Atmosphere: 4
Food: 5
Service: 4
Great
Atmosphere: 5
Food: 5
Service: 5
The mens room is a bio hazard. Has not been cleaned in weeks. Cashier acted like she wanted to be somewhere else.
Atmosphere: 1
Food: 3
Service: 3
So I was going to cut them some slack until I read the reviews and realized it is common practice at this location to give poor service. My issue is I decided to try the 12 wings. The wings they gave me were old and should not have been served. It’s cool, because I know it only takes a review from the right person to make things happen. Here you go.
Atmosphere: 3
Food: 1
Service: 3
Don’t order online. It won’t be ready when you get there, and you’ll have to wait an additional 30 minutes (no matter how far in advance you place the order).I’ve literally never put in an order from this location that went smoothly. They’re always out of something and you always have to wait at least 30 minutes.
Atmosphere: 1
Food: 4
Service: 1
Horrible additudes from the young ladies at the Starkville Ms location. Happen almost Every visit, worse than any other food chain.- at least, that I have witness, they are the worse because it's they are consist! They turn there back on you while attempting to ask questions. Rarely checks the bag for the sauce and if you ask for, it, there’s additive- lady said I have no IDEA. That's where we are now!!!
Restaurantji Recommends
It's takes forever to get ur food and the staff always seem mad
Perfectly season and freshly cooked chicken.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Beans and Rice, Red Beans
They seem to not have anything on the menu, and when they get the order wrong (which is a 50/50 chance they will), they’ll give attitude when you ask to have it fixed.
Atmosphere: 1
Food: 1
Service: 1
I can’t tell you how great or bad the customer service is because every time I try to place an order they don’t have anything. The previous time it was nothing but bone-in chicken with no sides and my last encounter was only thighs and red beans and rice. I come at a decent time which is no where near closing time. Philadelphia,Ms Popeyes would never, no matter the time the food is always fresh and they have all their menu items unlike Starkville,Ms Popeyes.
Atmosphere: 1
Food: 1
Service: 1
34 minute to get my food. Got home and was missing items that I paid for.
Atmosphere: 1
Food: 2
Service: 1