The manager on duty tonight (a shorter white woman with glasses I think) was really rude. She kept trying to argue with me over something that she was dead wrong about, and didn’t even bother apologizing for. I had a rough day today (3/4/25), and took my kids into Arby’s. The manager was at the register and it seemed like she knew me in a past life. Tamya (I hope I got that right), came over to help the MANAGER with the coupon that I had and when I tell you, Tamya was more professional than the manager, I mean it. To add fuel to the fire, another woman came in after me, and the manager was kissing tail and complimenting her, and thanking her. Like, is this the same person?! I also work in customer service, and I’ve got to say that I would’ve lost my company for treating my customers like I was treated today. Tamya got these stars, by the way!!
Atmosphere: 3
Food: 3
Service: 4
Copy Cat
Two packs of Arby's Sauce for Two half pound Sandwiches. Is crazy one for each sandwich they greedy with the one thing that makes there food good 😆
Mary Gardner
Your store on Gloster is horrible I waited for a sandwich for and Hour and they have no staff stop taking orders!
Atmosphere: 1
Service: 1
Recommended dishes: French Dip, Roast Beef
James Giddens
Quick and fast for drive up
Venika Kirkwood
I went and got the Regular roast beef combo dressed. I asked was the apple turnover fresh. She said yes. Well, I got my food after being pulled up. My apple turnover was cold as ice. I went in and asked could they warm it up. The young lady who took my order acted like she didn't know it wasn't fresh. Which let's me know she didn't check the bag before handing it out. The manager came around and basically said they don't keep them fresh and you have to ask for it to be microwaved. Which lets me know that the turnovers sits there in the warmer all day and gets stale. Then, when a customer wants one, we have to ask for it to be warmed up. The food served wasn't good quality at all. I worked at Arby's at this location for 7 years a long time ago and never heard such a lie! You suppose to serve everything fresh!
Dee and George
Good food. At the counter quickly.
Dietary restrictions: Low/No sodium
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Roast Beef
Kevin Neeb
Typical fast food restaurant, but it has better customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip, Curly Fries Medium, Roast Beef, Reuben
Derek Poole
They got my order wrong again and they are not very polite.
I had ordered a milkshake, and it was the wrong size, the manager just fixed another one , not a question was asked. She was really paying attention to everything that was going on. The manager was on top of her job, bar-non .
TheNewMexican 505
We just hit the food to go but they were super fast and the food was hot and good
Slow service. Was there around 11:30. Team just wasn't ready for lunch rush.
Food: 4
Service: 3
Recommended dishes: Roast Beef, Reuben
meissadie Henderson
It was really clear the people where super nice and the food was as good as expected. And the tea tastes like a mama made it so extra points.
Parking: It's an open parking lot that goes around the building
Kid-friendliness: They have a nice kids menu that I have ordered off of before
Wheelchair accessibility: Standard things parking a ramp handles on the bathroom and places to sit of you have a chair
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dr Pepper, French Dip, Beef 'N Cheddar, Curly Fries Medium, Roast Beef
Angela Blansett
They really care about you. My dad and I stopped by and he gets cold easy. We were going to get it to go because the lobby was cold. Manager turned ac down , warmed up and we ate there. This is my favorite Arby's in the state. Show them some ❤️
Food is always as it should be. Online orders are always ready to pick up on time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dr Pepper, French Dip, Roast Beef, Classic Roast Beef
Alan Lucas
Arby's is one of a few "fast food" restaurants I will eat at. At Arby's the food is fast, but it's actually good. Every one of their limited time sandwiches are great. This last visit was for the Brown Sugar Bacon BLT, bacon cooked right, lettuce and tomato fresh. Just a good sandwich. The Market Fresh sandwiches are great too. I don't know how they can get bread that is more fresh than what I buy at the grocery store, but they do. I especially like the Ruben and the Gyro. Service is always friendly, and my order is accurate. Overall, this Arby's and the crew that works there are exceptional.
The manager on duty tonight (a shorter white woman with glasses I think) was really rude. She kept trying to argue with me over something that she was dead wrong about, and didn’t even bother apologizing for. I had a rough day today (3/4/25), and took my kids into Arby’s. The manager was at the register and it seemed like she knew me in a past life. Tamya (I hope I got that right), came over to help the MANAGER with the coupon that I had and when I tell you, Tamya was more professional than the manager, I mean it. To add fuel to the fire, another woman came in after me, and the manager was kissing tail and complimenting her, and thanking her. Like, is this the same person?! I also work in customer service, and I’ve got to say that I would’ve lost my company for treating my customers like I was treated today. Tamya got these stars, by the way!!
Atmosphere: 3
Food: 3
Service: 4
Two packs of Arby's Sauce for Two half pound Sandwiches. Is crazy one for each sandwich they greedy with the one thing that makes there food good 😆
Your store on Gloster is horrible I waited for a sandwich for and Hour and they have no staff stop taking orders!
Atmosphere: 1
Service: 1
Recommended dishes: French Dip, Roast Beef
Quick and fast for drive up
I went and got the Regular roast beef combo dressed. I asked was the apple turnover fresh. She said yes. Well, I got my food after being pulled up. My apple turnover was cold as ice. I went in and asked could they warm it up. The young lady who took my order acted like she didn't know it wasn't fresh. Which let's me know she didn't check the bag before handing it out. The manager came around and basically said they don't keep them fresh and you have to ask for it to be microwaved. Which lets me know that the turnovers sits there in the warmer all day and gets stale. Then, when a customer wants one, we have to ask for it to be warmed up. The food served wasn't good quality at all. I worked at Arby's at this location for 7 years a long time ago and never heard such a lie! You suppose to serve everything fresh!
Good food. At the counter quickly.
Dietary restrictions: Low/No sodium
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Roast Beef
Typical fast food restaurant, but it has better customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip, Curly Fries Medium, Roast Beef, Reuben
They got my order wrong again and they are not very polite.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Ham Slider, Potato Cakes, Loaded Curly Fries, Cherry Turnover, Greek Gyro, French Dip, Beef 'N Cheddar, Curly Fries Medium, Roast Beef, Deluxe Wagyu Steakhouse Burger, Classic Roast Beef, Double Roast Beef
I had ordered a milkshake, and it was the wrong size, the manager just fixed another one , not a question was asked. She was really paying attention to everything that was going on. The manager was on top of her job, bar-non .
We just hit the food to go but they were super fast and the food was hot and good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Jalapeno Bites, Ham Slider, Potato Cakes, Loaded Curly Fries, Dr Pepper, Cherry Turnover, Greek Gyro, French Dip, Beef 'N Cheddar, Curly Fries Medium, Roast Beef, Chicken Slider, Good Burger 2 Meal, Deluxe Wagyu Steakhouse Burger, Crinkle Fries Medium, Double Roast Beef, Classic Roast Beef, Arby's Signature Sandwiches, Reuben
Restaurantji Recommends
Slow service. Was there around 11:30. Team just wasn't ready for lunch rush.
Food: 4
Service: 3
Recommended dishes: Roast Beef, Reuben
It was really clear the people where super nice and the food was as good as expected. And the tea tastes like a mama made it so extra points.
Parking: It's an open parking lot that goes around the building
Kid-friendliness: They have a nice kids menu that I have ordered off of before
Wheelchair accessibility: Standard things parking a ramp handles on the bathroom and places to sit of you have a chair
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dr Pepper, French Dip, Beef 'N Cheddar, Curly Fries Medium, Roast Beef
They really care about you. My dad and I stopped by and he gets cold easy. We were going to get it to go because the lobby was cold. Manager turned ac down , warmed up and we ate there. This is my favorite Arby's in the state. Show them some ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham Slider, Loaded Curly Fries, Beef 'N Cheddar, Curly Fries Medium, Roast Beef, Deluxe Wagyu Steakhouse Burger, Classic Roast Beef, Arby's Signature Sandwiches
Food is always as it should be. Online orders are always ready to pick up on time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dr Pepper, French Dip, Roast Beef, Classic Roast Beef
Arby's is one of a few "fast food" restaurants I will eat at. At Arby's the food is fast, but it's actually good. Every one of their limited time sandwiches are great. This last visit was for the Brown Sugar Bacon BLT, bacon cooked right, lettuce and tomato fresh. Just a good sandwich. The Market Fresh sandwiches are great too. I don't know how they can get bread that is more fresh than what I buy at the grocery store, but they do. I especially like the Ruben and the Gyro. Service is always friendly, and my order is accurate. Overall, this Arby's and the crew that works there are exceptional.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jalapeno Bites, Potato Cakes, Loaded Curly Fries, Greek Gyro, French Dip, Crinkle Fries Medium, Arby's Signature Sandwiches, Reuben
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