Horrible. Staff was extremely slow due to smoking in their cars !!! Does NOT take 20 mins to MAKE A MILKSHAKE. hire new employees.
Cheryl Boothe
Always great ice-cream
Savannah Beard
Our milkshake was terribly runny and tasted straight like milk/water.
Sherri Duke
Employees were not very friendly. Bathroom was dirty and no paper towels.
Honest Anonymous
Kids love this place and there always stocked up. Normally their quick with orders and easy to get in and out.
Tashia Cotton
The ice cream was good, the staff started out being rude while I was ordering at the speaker. When I got to the window the additive didn't stop there. I tapped my card and after I left i noticed that a tip was on my receipt (no I didn't hit thr tip button). I called and made a complaint about the attitude and the tip. They passed it on to the manager & she called & quickly became on the defensive side. I get having your workers back but to argue me about everything no ma'am we are not going to do this. So I simply said thank you and have a great evening. She claimed she was going to make it better but I have to deal with you arguing with me about something I said ok I can over look that and your still going back & forth with me. I will pass. So disappointed
Zack Watkins
Needs management, or needs management that actually knows how to hire decent employees. Every single time we’re there, it’s awful. I’m done.
Alyssa Billsie
The ice cream was good but the staff were rude. I had my ice cream and was waiting to pay and I was patient until they started to ring up the customers behind me ( they got there after we did) And I had to move out the way. I was confused on why they were acting so ill and rude to us but they treated other customers nicely and with care. Idk if it was a racist thing or what but if you’re gonna work in customer service treat all people the same.
JEFF B
Throughout the summer made multiple trips to this BR for shakes. Let owner know the shakes were more of a flavored milk instead of a thicker shake. Apparently watering down the shakes is a cost cutting measure. They’re consistently thin. A shame when a McDonald’s shake is thicker. We’ve stopped going ?
Update, it’s November and still no change.
Atmosphere: 1
Food: 1
Service: 1
Belle Bray
Don’t order a cake from them! I ordered a cake online and called them a week ahead of time to confirmed by phone that they had received the order which they said they did. When I got there the day of they had no idea about my order and didn't even have the cake made. I had to stand around for like 20 minutes while the worked talked to the manager who was the one that was supposed to make the cake. I showed the worker proof of my order, which resulted in her letting me pick out a cake that the store already had made. This is unacceptable what if it had been a child’s birthday or an event with many people that needed this cake. I wouldn’t buy a cake from here because you will do everything right and it still won’t be made, and how are you the manger and in charge of making the cakes and mess up.
Horrible. Staff was extremely slow due to smoking in their cars !!! Does NOT take 20 mins to MAKE A MILKSHAKE. hire new employees.
Always great ice-cream
Our milkshake was terribly runny and tasted straight like milk/water.
Employees were not very friendly. Bathroom was dirty and no paper towels.
Kids love this place and there always stocked up. Normally their quick with orders and easy to get in and out.
The ice cream was good, the staff started out being rude while I was ordering at the speaker. When I got to the window the additive didn't stop there. I tapped my card and after I left i noticed that a tip was on my receipt (no I didn't hit thr tip button). I called and made a complaint about the attitude and the tip. They passed it on to the manager & she called & quickly became on the defensive side. I get having your workers back but to argue me about everything no ma'am we are not going to do this. So I simply said thank you and have a great evening. She claimed she was going to make it better but I have to deal with you arguing with me about something I said ok I can over look that and your still going back & forth with me. I will pass. So disappointed
Needs management, or needs management that actually knows how to hire decent employees. Every single time we’re there, it’s awful. I’m done.
The ice cream was good but the staff were rude. I had my ice cream and was waiting to pay and I was patient until they started to ring up the customers behind me ( they got there after we did) And I had to move out the way. I was confused on why they were acting so ill and rude to us but they treated other customers nicely and with care. Idk if it was a racist thing or what but if you’re gonna work in customer service treat all people the same.
Throughout the summer made multiple trips to this BR for shakes. Let owner know the shakes were more of a flavored milk instead of a thicker shake. Apparently watering down the shakes is a cost cutting measure. They’re consistently thin. A shame when a McDonald’s shake is thicker. We’ve stopped going ?
Update, it’s November and still no change.
Atmosphere: 1
Food: 1
Service: 1
Don’t order a cake from them! I ordered a cake online and called them a week ahead of time to confirmed by phone that they had received the order which they said they did. When I got there the day of they had no idea about my order and didn't even have the cake made. I had to stand around for like 20 minutes while the worked talked to the manager who was the one that was supposed to make the cake. I showed the worker proof of my order, which resulted in her letting me pick out a cake that the store already had made. This is unacceptable what if it had been a child’s birthday or an event with many people that needed this cake. I wouldn’t buy a cake from here because you will do everything right and it still won’t be made, and how are you the manger and in charge of making the cakes and mess up.
Restaurantji Recommends
Friendly staff, really good milkshake. The parking lot is hard to get in and out of on a busy day.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pralines 'N Cream
Ice cream is good, but it would be nice if it was colder. It turns to mush shortly after being served.
No greeting. Four employees with one barking orders and cussing. Do better!!! The young man who helped us however was very kind.
Atmosphere: 2
Food: 4
Service: 1
They were completely rude. Horrible service! Very messy.
Atmosphere: 1
Food: 3
Service: 1
Website shows open. Told at the order speaker they were closed 12 mins till 9
Atmosphere: 2
Food: 4
Service: 1
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