Kids love this place and there always stocked up. Normally their quick with orders and easy to get in and out.
Tashia Cotton
The ice cream was good, the staff started out being rude while I was ordering at the speaker. When I got to the window the additive didn't stop there. I tapped my card and after I left i noticed that a tip was on my receipt (no I didn't hit thr tip button). I called and made a complaint about the attitude and the tip. They passed it on to the manager & she called & quickly became on the defensive side. I get having your workers back but to argue me about everything no ma'am we are not going to do this. So I simply said thank you and have a great evening. She claimed she was going to make it better but I have to deal with you arguing with me about something I said ok I can over look that and your still going back & forth with me. I will pass. So disappointed
Zack Watkins
Needs management, or needs management that actually knows how to hire decent employees. Every single time we’re there, it’s awful. I’m done.
Alyssa Billsie
The ice cream was good but the staff were rude. I had my ice cream and was waiting to pay and I was patient until they started to ring up the customers behind me ( they got there after we did) And I had to move out the way. I was confused on why they were acting so ill and rude to us but they treated other customers nicely and with care. Idk if it was a racist thing or what but if you’re gonna work in customer service treat all people the same.
JEFF B
Throughout the summer made multiple trips to this BR for shakes. Let owner know the shakes were more of a flavored milk instead of a thicker shake. Apparently watering down the shakes is a cost cutting measure. They’re consistently thin. A shame when a McDonald’s shake is thicker. We’ve stopped going ?
Update, it’s November and still no change.
Atmosphere: 1
Food: 1
Service: 1
Belle Bray
Don’t order a cake from them! I ordered a cake online and called them a week ahead of time to confirmed by phone that they had received the order which they said they did. When I got there the day of they had no idea about my order and didn't even have the cake made. I had to stand around for like 20 minutes while the worked talked to the manager who was the one that was supposed to make the cake. I showed the worker proof of my order, which resulted in her letting me pick out a cake that the store already had made. This is unacceptable what if it had been a child’s birthday or an event with many people that needed this cake. I wouldn’t buy a cake from here because you will do everything right and it still won’t be made, and how are you the manger and in charge of making the cakes and mess up.
Julia Kelley
Friendly staff, really good milkshake. The parking lot is hard to get in and out of on a busy day.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pralines 'N Cream
Dave M
Ice cream is good, but it would be nice if it was colder. It turns to mush shortly after being served.
Robyn Plunk
No greeting. Four employees with one barking orders and cussing. Do better!!! The young man who helped us however was very kind.
Atmosphere: 2
Food: 4
Service: 1
Hailie Vasquez
They were completely rude. Horrible service! Very messy.
Website shows open. Told at the order speaker they were closed 12 mins till 9
Atmosphere: 2
Food: 4
Service: 1
Rexanne Collins
Garbage can was full to the top and all the employees were kids. Toooo loud. A business is not the place to act like you’re in a school cafeteria.
Hailie Sparks
They were completely rude. Horrible service! Very messy.
Atmosphere: 1
Food: 3
Service: 1
Katherine Herrin
My daughter has severe dairy allergies (anaphylactic) so our options to take our family to get a treat are few and far between. This particular location has allergen information posted and dairy free options so it is usually our go to. However, on our latest visit I was very disappointed to find that both dairy free options were heavily cross contaminated. When I brought it to the employees attention, I was met with blank stares. No apologies or acknowledging that their carelessness could have severely hurt my child. Very disappointing.
Issa Black
Horrible experience. Employee was so rude to me before I was able to enter the establishment I left (close to closing time, she met me outside taking out trash). She just had a horrible attitude. I didn’t feel comfortable that someone that was able to speak to customers with such ugliness would possibly be preparing my food/drink. I will not be returning & corporate will be called. Should be ashamed.
Kids love this place and there always stocked up. Normally their quick with orders and easy to get in and out.
The ice cream was good, the staff started out being rude while I was ordering at the speaker. When I got to the window the additive didn't stop there. I tapped my card and after I left i noticed that a tip was on my receipt (no I didn't hit thr tip button). I called and made a complaint about the attitude and the tip. They passed it on to the manager & she called & quickly became on the defensive side. I get having your workers back but to argue me about everything no ma'am we are not going to do this. So I simply said thank you and have a great evening. She claimed she was going to make it better but I have to deal with you arguing with me about something I said ok I can over look that and your still going back & forth with me. I will pass. So disappointed
Needs management, or needs management that actually knows how to hire decent employees. Every single time we’re there, it’s awful. I’m done.
The ice cream was good but the staff were rude. I had my ice cream and was waiting to pay and I was patient until they started to ring up the customers behind me ( they got there after we did) And I had to move out the way. I was confused on why they were acting so ill and rude to us but they treated other customers nicely and with care. Idk if it was a racist thing or what but if you’re gonna work in customer service treat all people the same.
Throughout the summer made multiple trips to this BR for shakes. Let owner know the shakes were more of a flavored milk instead of a thicker shake. Apparently watering down the shakes is a cost cutting measure. They’re consistently thin. A shame when a McDonald’s shake is thicker. We’ve stopped going ?
Update, it’s November and still no change.
Atmosphere: 1
Food: 1
Service: 1
Don’t order a cake from them! I ordered a cake online and called them a week ahead of time to confirmed by phone that they had received the order which they said they did. When I got there the day of they had no idea about my order and didn't even have the cake made. I had to stand around for like 20 minutes while the worked talked to the manager who was the one that was supposed to make the cake. I showed the worker proof of my order, which resulted in her letting me pick out a cake that the store already had made. This is unacceptable what if it had been a child’s birthday or an event with many people that needed this cake. I wouldn’t buy a cake from here because you will do everything right and it still won’t be made, and how are you the manger and in charge of making the cakes and mess up.
Friendly staff, really good milkshake. The parking lot is hard to get in and out of on a busy day.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pralines 'N Cream
Ice cream is good, but it would be nice if it was colder. It turns to mush shortly after being served.
No greeting. Four employees with one barking orders and cussing. Do better!!! The young man who helped us however was very kind.
Atmosphere: 2
Food: 4
Service: 1
They were completely rude. Horrible service! Very messy.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Website shows open. Told at the order speaker they were closed 12 mins till 9
Atmosphere: 2
Food: 4
Service: 1
Garbage can was full to the top and all the employees were kids. Toooo loud. A business is not the place to act like you’re in a school cafeteria.
They were completely rude. Horrible service! Very messy.
Atmosphere: 1
Food: 3
Service: 1
My daughter has severe dairy allergies (anaphylactic) so our options to take our family to get a treat are few and far between. This particular location has allergen information posted and dairy free options so it is usually our go to. However, on our latest visit I was very disappointed to find that both dairy free options were heavily cross contaminated. When I brought it to the employees attention, I was met with blank stares. No apologies or acknowledging that their carelessness could have severely hurt my child. Very disappointing.
Horrible experience. Employee was so rude to me before I was able to enter the establishment I left (close to closing time, she met me outside taking out trash). She just had a horrible attitude. I didn’t feel comfortable that someone that was able to speak to customers with such ugliness would possibly be preparing my food/drink. I will not be returning & corporate will be called. Should be ashamed.
Atmosphere: 1
Food: 1
Service: 1
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