Arriving just prior to 4:00 on a Friday afternoon there was no one at the welcome stand to seat us, and very few customers in the restaurant. I went to the rest room, going by two employees at a table on the way and when I emerged my wife was still standing at the welcome stand without anyone having greeted her. I went over to one of the employees still at the table counting money and asked what must be done to be seated. He responded he'd just ended his shift but would get us someone. He went to the welcome stand, got menus, and escorted us to a table. Subsequently, the gentleman that was to be our server (the other employee I had seen at the table when I went to the restroom). Our order was taken and the selections subsequently delivered to us. The meal was quite tasty and all staff members with whom we dealt .were courteous and friendly. When it was time to pay our server presented us with our check. We had to use the kiosk on the table (Presto) to pay, resulting in a receipt being emailed vs. being able to obtain a printed copy at the restaurant. The emailed copy did NOT list the server's name, a system we totally disdain.
U5520THcrystals
Took my two birthday kids here. Made them aware what the day was thinking they catch the huge hint of what we needed to make my kids day. One of my birthday kids received her meal well after my steak kid. My egg rolls were doughy tasting, was basically told that’s how they suppose to taste. Confusion between managers , one would honor a swap the other wouldn’t. I went against my first mind of not coming to this location ( it’s been 2 years since bug scare from last visit) , i should’ve followed my gut. Worst $90 spent. Replacement egg rolls left on table because I never asked them to remake them. Not everyone can make egg rolls i guess.
noehctuccm
Waited to be seated but was not greeted by staff. Counted five servers plus the barman who all studiously avoided looking at me.
Y8227SZjessical
This by far must be the worst Chili's ever. The staff was rude, and after I finished my meal I went to use the restrrom. On the way to the restroom you can see inside the kitchen. I was sickened. It was dirty with chips and food on the floor that I could tell had been there for some time. The chips had been walked on. I will never step foot inside this Chili's again.
Arriving just prior to 4:00 on a Friday afternoon there was no one at the welcome stand to seat us, and very few customers in the restaurant. I went to the rest room, going by two employees at a table on the way and when I emerged my wife was still standing at the welcome stand without anyone having greeted her. I went over to one of the employees still at the table counting money and asked what must be done to be seated. He responded he'd just ended his shift but would get us someone. He went to the welcome stand, got menus, and escorted us to a table. Subsequently, the gentleman that was to be our server (the other employee I had seen at the table when I went to the restroom). Our order was taken and the selections subsequently delivered to us. The meal was quite tasty and all staff members with whom we dealt .were courteous and friendly. When it was time to pay our server presented us with our check. We had to use the kiosk on the table (Presto) to pay, resulting in a receipt being emailed vs. being able to obtain a printed copy at the restaurant. The emailed copy did NOT list the server's name, a system we totally disdain.
Took my two birthday kids here. Made them aware what the day was thinking they catch the huge hint of what we needed to make my kids day. One of my birthday kids received her meal well after my steak kid. My egg rolls were doughy tasting, was basically told that’s how they suppose to taste. Confusion between managers , one would honor a swap the other wouldn’t. I went against my first mind of not coming to this location ( it’s been 2 years since bug scare from last visit) , i should’ve followed my gut. Worst $90 spent. Replacement egg rolls left on table because I never asked them to remake them. Not everyone can make egg rolls i guess.
Waited to be seated but was not greeted by staff. Counted five servers plus the barman who all studiously avoided looking at me.
This by far must be the worst Chili's ever. The staff was rude, and after I finished my meal I went to use the restrrom. On the way to the restroom you can see inside the kitchen. I was sickened. It was dirty with chips and food on the floor that I could tell had been there for some time. The chips had been walked on. I will never step foot inside this Chili's again.
Restaurantji Recommends
Loading...