Went to get my breakfast at 4:30 mind you this is a 24 hour McDonald’s and they start serving breakfast at 4:00 and they told me it was going to be a 15 minute wait until they start taking orders or even making breakfast and when I went into the lobby because I got tired of waiting in the drive thru all the employees were sitting in the lobby on their phones
Service: 1
Jose S
I had gotten some quick dinner after work and swung by this McDonald’s and picked up the new Adult Happy Meal and some other things! When I checked my bag.. I was missing a few items., the gentlemen at the window was so kind and worked hard to fix my problems quickly during a little late night rush! The great customer service was very appreciated! And the New shake with the happy meal was fire!!
Atmosphere: 5
Food: 5
Service: 5
S A
My child fell & broke her foot here. No employee could be bothered to come help us even though I requested a manager.
Atmosphere: 1
Food: 1
Service: 1
Traveling G's
A fairly typical McDonalds. The West Main location in Tupelo generally does a good job of getting my order correct. The two drive through lanes keep the cars moving thru the line.
We have been using the app to get the best deals and accumulate awards.
I’d they could get the prices back down we would stop more often.
Atmosphere: 3
Food: 3
Service: 3
James Metcalfe
Just read all the reviews about poor food and poor service and ditto. Maybe Sunday evening is the time people with Saturday night hangovers are trying to get rid of food in the fridge.
Atmosphere: 3
Food: 2
Service: 2
Becky Hardenburgh
We ordered our food on the kios, because there was no one at the counter, (strike 1) when the food was ready the lady came over with the tray and just threw it down on the table. (Strike 2) they had like 5 people in the back (kitchen) all acting up and playing while my husband stood at the counter for 5 min waiting to get mayonnaise and 3 people seen him and refused to come to him unit he yelled for their attention, the only person that came was the only person that was actually working. The rest of the staff were cutting up with other people that came into the store or with each other. The people here are very rude, and act like they are only there for a paycheck and to play.
Atmosphere: 1
Food: 2
Service: 1
Larry Corder
Went thru drive thru but ther food is good give it a 8 out of ten.
Food: 5
Service: 5
John Chan
Employees have an absolutely unprofessional and unfriendly attitude! They act like you are such an inconvenience that you are there
Atmosphere: 1
Food: 1
Service: 1
Karen Pace
Won't take your order at the drive thru. They will just ignore you until you leave. This has happened multiple times. I've seen all of the employees outside sitting in their cars, so they know when someone pulls up.
Gianny Sanchez
Ordered a caramel frappe and received a frappe without any caramel sauce. Lady at the window, pick up, was unwelcoming.
Food is always good, and grandkids loved the playground as always . 4 out of 5 overall rate
Atmosphere: 4
Food: 4
Service: 3
Christy Kimble
It took around 15 minutes for someone to ask me if I needed something. I had cash so I couldn't use the machine. All I needed was 2 coffees and a tea. Took 20 mins.
Atmosphere: 5
Food: 4
Service: 2
Kevin Curtis
Won't be back
Atmosphere: 1
Food: 1
Service: 1
Karen Pace
I've pulled up to the drive thru to make an order, and I always get ignored. This has happened 2 times now with the overnight crew.
Service: 1
Kellie
Everytime I order here they always miss something in my order. This time I got the Minecraft meal and my 5 year autistic daughter was so excited to try it but when she opened the box there was no toy... The box was sealed and only paper was in it. The meltdown was unimaginable if you dont have an autistic child so thank you for that McDonald's.
Went to get my breakfast at 4:30 mind you this is a 24 hour McDonald’s and they start serving breakfast at 4:00 and they told me it was going to be a 15 minute wait until they start taking orders or even making breakfast and when I went into the lobby because I got tired of waiting in the drive thru all the employees were sitting in the lobby on their phones
Service: 1
I had gotten some quick dinner after work and swung by this McDonald’s and picked up the new Adult Happy Meal and some other things! When I checked my bag.. I was missing a few items., the gentlemen at the window was so kind and worked hard to fix my problems quickly during a little late night rush! The great customer service was very appreciated! And the New shake with the happy meal was fire!!
Atmosphere: 5
Food: 5
Service: 5
My child fell & broke her foot here. No employee could be bothered to come help us even though I requested a manager.
Atmosphere: 1
Food: 1
Service: 1
A fairly typical McDonalds. The West Main location in Tupelo generally does a good job of getting my order correct. The two drive through lanes keep the cars moving thru the line.
We have been using the app to get the best deals and accumulate awards.
I’d they could get the prices back down we would stop more often.
Atmosphere: 3
Food: 3
Service: 3
Just read all the reviews about poor food and poor service and ditto. Maybe Sunday evening is the time people with Saturday night hangovers are trying to get rid of food in the fridge.
Atmosphere: 3
Food: 2
Service: 2
We ordered our food on the kios, because there was no one at the counter, (strike 1) when the food was ready the lady came over with the tray and just threw it down on the table. (Strike 2) they had like 5 people in the back (kitchen) all acting up and playing while my husband stood at the counter for 5 min waiting to get mayonnaise and 3 people seen him and refused to come to him unit he yelled for their attention, the only person that came was the only person that was actually working. The rest of the staff were cutting up with other people that came into the store or with each other. The people here are very rude, and act like they are only there for a paycheck and to play.
Atmosphere: 1
Food: 2
Service: 1
Went thru drive thru but ther food is good give it a 8 out of ten.
Food: 5
Service: 5
Employees have an absolutely unprofessional and unfriendly attitude! They act like you are such an inconvenience that you are there
Atmosphere: 1
Food: 1
Service: 1
Won't take your order at the drive thru. They will just ignore you until you leave. This has happened multiple times. I've seen all of the employees outside sitting in their cars, so they know when someone pulls up.
Ordered a caramel frappe and received a frappe without any caramel sauce. Lady at the window, pick up, was unwelcoming.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Food is always good, and grandkids loved the playground as always . 4 out of 5 overall rate
Atmosphere: 4
Food: 4
Service: 3
It took around 15 minutes for someone to ask me if I needed something. I had cash so I couldn't use the machine. All I needed was 2 coffees and a tea. Took 20 mins.
Atmosphere: 5
Food: 4
Service: 2
Won't be back
Atmosphere: 1
Food: 1
Service: 1
I've pulled up to the drive thru to make an order, and I always get ignored. This has happened 2 times now with the overnight crew.
Service: 1
Everytime I order here they always miss something in my order. This time I got the Minecraft meal and my 5 year autistic daughter was so excited to try it but when she opened the box there was no toy... The box was sealed and only paper was in it. The meltdown was unimaginable if you dont have an autistic child so thank you for that McDonald's.
Atmosphere: 1
Food: 1
Service: 1
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