Mugshots Grill and Bar - Tupelo, MS

Myself and five family members ate dinner in your restaurant last night. The server was friendly, but not quite on top of things like correct orders or drink refills. My husband didn’t receive his burger dressed as requested, and never received the missing items. One of the meals was delivered to table several minutes after all others were delivered The last meal brought was supposed to be without tomatoes on the pasta. It was returned with part of the tomatoes picked out. The same plate was returned and tomatoes picked off the top. I’m very thankful my friend is not seriously allergic. I would also add that if a restaurant is known for burgers, the meat really should be better.

Excellent food and service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger, Fried Pickles, Fries

Awesome place

Atmosphere: 5

Food: 5

Service: 5

Great food and friendly service

Atmosphere: 5

Food: 5

Service: 5

My family and I couldn't get any service. No one checked on us to get our order. Poor service

Atmosphere: 1

Service: 1

We arrived late afternoon, around 2:40 PM. Waitress was friendly and polite, absolutely no problem with her service. My daughter and I both ordered the Comeback Burger with beer battered fries. The fries did not appear to be battered, they had been sitting for a while. They weren’t even warm much less freshly cooked. Did not care for the sweet bun, that’s just my preference. The burger patty itself was okay, but we both found blonde hair inside our buns, possibly on the lettuce. We also ordered the Cookie A la Mode. My cookie was so hard I couldn’t cut it. We were expecting a skillet cookie, definitely not what we expected!
We ate at the MugShots in Oxford recently and we had a much better “food” experience!!

Atmosphere: 3

Food: 2

Service: 4

After a bad experience with UberEats, Mugshots went above and beyond to help us and satisfy a problem that they didn't create. Everyone was caring and understanding and extremely helpful!

Atmosphere: 5

Food: 5

Service: 5

Our server was amazing and food was delicious!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger, Holy Guacamole Chicken Sandwich, Mug's Queso Dip, Sweet Potato Fries, Chicken Sandwich

Maaaan, if you haven't been ..... GO! The good was great. Waitresses were awesome and it's a vibe like no other.

Atmosphere: 4

Food: 4

Service: 5

This place will hand over your food with it being exposed to being opened by whom ever is going to deliver your food!!!! And when you call to ask if they close the back or take any precautions they tell you no it’s not standard practice so god knows what else they don’t practice like washing their hands before preparing your food

Atmosphere: 1

Food: 1

Service: 1

Great food!

Atmosphere: 5

Food: 5

Service: 5

Good burgers and other selections. Good atmosphere including outdoor dining.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Burger, Anthony's Peanut Butter Burger, The Steak Burger

Had the Parmesan garlic burger ordered it medium came over cooked. The fries were SPOT on. Piping hot and crispy!! Recommend going HFCS free ketchup.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Burger

It was exciting and fun to be here our server was friendly and was very helpful. The food was delicious mouthwatering nothing was left. I love the way everything tasted it was seasoned just the way I like it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mugshot Burger, Onion Rings

Always great service, cool atmosphere, and really good food.

Atmosphere: 5

Food: 5

Service: 5