Goldie's Express BBQ & Catering

I visited this restaurant while currently in town for a conference, as it was included on the recommended list that the conference provided. Unfortunately, the experience was disappointing. After spending $72 on food, the staff member at the window who took our order, payment and our food was extremely rude. When we politely inquired about the poor attitude, we were told it was because they were busy. That is not a good excuse for poor customer service.

Given that our conference has over 900 attendees from all over Mississippi and Louisiana, I’ve advised those in my network to avoid this establishment during our four-day stay and to seek BBQ elsewhere due to the unacceptable level of customer service.

Got a hamburger and onion rings. It was okay. Burger was huge!

Best crawfish ever and young lady at the drive thru today had phenomenal customer service

called and ask for a specific cookie was told they have it ordered online then apparently they don’t have it then the manager insisted it was the call center who told me they have the cookies not their employee ..so i called again and talked to the same person who answered the first time and i asked if it was the call center and she said she’s at the restaurant where i placed the order ..my point was why lie just admit they didn’t know if the cookie wasn’t available that wouid have been acceptable than blame the call center

I recently had a very disappointing experience at Goldie’s Express on Pemberton Blvd. I ordered the bbq pull pork sandwich platter with fries and red beans and rice (like I always do) but when my food arrived, it was completely wrong. I politely pointed out the mistake to the cashier, but instead of fixing the order, she insisted I ordered bbq beans instead of fries. Then I was told I had to pay extra to get the correct meal. This was their error, yet they were unwilling to fix the issue and told me I can call in the morning to complain to Gary (the manager) if I wished. The staff stated that there was nothing they could do to correct my order and that it was my fault for not catching it prior to payment. I ended up leaving without getting what I originally ordered. I would not recommend this place to anyone who expects decent service or a basic level of customer care. I have been eating here for years and never had any issues with the workers or having an incorrect order that was not fixed. Very disappointing. Highly do not recommend.

Service: 1

The burgers are phenomenal!

Great food and fast service. Had a real burger, the kind you wish most places served. If there was a Goldie’s in my town I don’t think I’d get burgers from anywhere else.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Seasoned Fries

Very nice place with nice friendly employees.??

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Sandwiches, Red Beans, Seasoned Fries

Some of the best burgers I’ve ever had

Atmosphere: 5

Food: 5

Service: 5

The food was tasty and full of flavor.
Staff at this location are very friendly and helpful.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Red Beans

I must have came at the wrong part of the day (4:00) . Usually the drive thru line is to the road, but I was able to go right up and order. I ordered the large rib plate and small cheeseburger. I never check my food, even after so many bad experiences. Had I checked I would have taken it back immediately. The ribs looked dry and discolored and I had an end piece, which added to the toughness. They looked as if they were there from the beginning of lunch. Even the roll was dry and looked stale. So I called to complain and I was told I could bring it back and they would replace what wasn’t eaten. It was not worth putting 2 toddlers back in car seats and driving 15 minutes to replace four ribs. But to spend over $26 on this meal I was VERY DISAPPOINTED.

Recommended dishes: Seasoned Fries

This take out only stop was really good. The burgers were piping hot and fresh. Fries were great - thick cut and hot! Burgers were real meat and had great flavor. Saved this as one of my favorites for next drive thru

Atmosphere: 5

Food: 5

Service: 5

By far, the best barbeque I've had. When I was 5 or 6, this restaurant was located on the bluffs of the Mississippi River. It was a house where you walked in the front door, sat down, ate and paid on the way out.My dad and brothers ate there whenever we went through Vicksburg. It was awesome. We moved around the country but made my way to Northeast Louisiana University to go to school. My dad and I left our home in Mobile and were surprised to see Goldie's. Tasted the same and brought back alot of memories. The ribs were fall of the bone awesome and their BBQ sauce was excellent. Of course, the side were great also. I live in Texas where they have great BBQ, but Goldie's ranks up on the chart also. Truly amazing. I gave a 4 for atmosphere...........I would have given a 5-star.........but I miss the house on the bluff with the company I was with. My 2 sons have eaten there to maintain the "family tradition". As athletes, they ate alot!!!! Keep it up, Goldies!!!!! A fine family tradition!!!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Onion Rings, Pork Shoulder, Seasoned Fries, Garlic Bread, Beef Brisket

Excellent!!!

I love this place, but the salads there have gone down hill. They have always been good and fresh. Now they are made fresh with not so fresh material.