The night manager is an absolute rude lady who does not need to work in customer service. Saw her be rude to every person in there including the customers and employees. She was rude to the employee trying to help us, and then kicked us out of the lobby bc it was apparently late and closed(but open for customers to come in) and we were already ordering. It’s a Shame Wendy’s has someone as their manager at all. I own a business and was mortified the way she was treating customers, if it would’ve been in my business she would be fired immediately.
Atmosphere: 1
Service: 1
Tara Harcourt
We stopped at this Wendy’s while passing through on our way back from vacation. Even though it was busy, ordering was quick and the food came out correctly. However, the cleanliness of the restaurant was disappointing. Both ketchup dispensers were empty, the drink machine barely worked, and one of the two bathroom stalls had no toilet paper. Tables, windows, and doors all looked like they hadn’t been cleaned in a while. It seems like this location could really use some attention when it comes to upkeep and maintenance.
Atmosphere: 2
Food: 4
Service: 4
Aly Broad
To say the least, the employees do not enjoy their job. The food was good, and the inside is clean. Invest in new staff and this would be great.
katelyn smith
Service was slower than my grandma crawling out of a pool of molasses in the middle of winter after two hip replacements. One girl was wearing both headphones and working the front end. Yolanda was very sweet and very very nice! I would make her the manager if she's not already. She was the only one who had an ounce of customer service and a smile. Pretty clean facility, aside from one bathroom stall. Please please give her a raise! She still took time to be friendly and give good service although there was a line out the door. Never let Yolanda go or the place will probably catch on fire. And the nuggets slap of course. 10/10 on food. 5/10 on service ( literally only because I like Yolanda so much. Otherwise, -5/10) 9/10 on the facility itself.
Atmosphere: 3
Food: 4
Service: 1
Haley Smith
I love Wendy’s in Yazoo city! They stay open late as promised. Their food is always hot and my order is always correct. 10/10
Atmosphere: 5
Food: 5
Service: 5
Trevor S
This is the worst Wendy’s I’ve ever been to and I wish I was exaggerating
Felix Cates also no drinks or margaritas
Half of drinks in the drink machine were out we wanted in the order line for ever bathroom was dirty
Debbie Pifer
Nasty bathrooms, unfriendly Employees, really disappointed will not be back
$13 for a cold burger and the worst fries I’ve ever had at a Wendys. Cherry on top, my drink tasted like cleaner.
Atmosphere: 1
Food: 1
Service: 1
Ernest “Dale” Burrough
Besure to check your burgers before leaving the store. They have a tendency to get orders
Atmosphere: 2
Food: 3
Service: 2
John Neidigh
[Thu 19-Dec-2024 ~6:30 pm review] ⭐_ _ _ _ Mediocre is being overly kind. Hard rubbery no where even lukewarm patty, cold chili prolly never reached a simmer AND when did “Dave” quit selling chocolate Frosties⁉️😲
Talk about BORING. Nobody nor their brother in their right mind would ever eat another LAME🐴AS* ’nilla Frosty and all the other cold crap I got tonight.
Does not even rate a pic but at least my order was efficiently taken with a smile.
Come on Wendy’s, ’cause “Quality is our recipe” has become a $11💸🦌buck “We don’t do that [senior discount] anymore” BAD JOKE‼️😐😔😑
[Thu 28-Dec-2023 ~7 pm review after taking talktowendys.com survey and sending same with...] ⭐⭐⭐_ _ Came inside for a chili and choc frosty combo. “We don’t have any chili tonight,” so I asked for freshly made fries and they were as limp and cold as the single’s pink undercooked patty. Will admit the frosty WAS cold—WHOOOOPIE.... Paid $10.45 for one of the WORST meals of my life. 💸🙄 Considering the pathetic other fast food options in Yazoo City, I will unfortunately probably need to return. Also, the tables and floor were far from clean, sink has only cold water in the Men’s Room and no paper towels. The food was prepped fast but that’s a VERY minor point. I have the same expectations as 7 years ago, but something changed and it warranted a fresh review. One of the many cold hard facts of living with AND surviving 59+ years of type-1 diabetes is, well, you gotta suck up the carbs you just precisely calculated and shot up the insulin for to feed the sugar 🍬 monkey 🐒 junkie 💉 on your back—the potential alternatives are not a bed of roses 🚑⚰️. Definitely not worth the insulin this time 👎. Generously subtracting only two stars because Dave’s chili with crackers and a small frosty USUALLY rocks for “manual metabolism” (Read #T1D.)‼️
[old review tagged as “7 years ago” on Thu 28-Dec-2023 ~7 pm] ⭐⭐⭐⭐ Fast, friendly, efficient service. 3 words: Bravo! Excellent meal! Y'all do it right at Yazoo Wendy’s! 😀
Atmosphere: 3
Food: 1
Service: 5
Barbara S
The place didn't close until 12 . Drive through window open, pull up to order nobody says nothing. Got tired of waiting to order especially since I was the only car there. I pulled off , the girl sitting in the driving through playing with her hair.
Food has not been good, they messed up my order
Atmosphere: 4
Food: 2
Service: 2
Excellent
Atmosphere: 5
Food: 5
Service: 5
The night manager is an absolute rude lady who does not need to work in customer service. Saw her be rude to every person in there including the customers and employees. She was rude to the employee trying to help us, and then kicked us out of the lobby bc it was apparently late and closed(but open for customers to come in) and we were already ordering. It’s a Shame Wendy’s has someone as their manager at all. I own a business and was mortified the way she was treating customers, if it would’ve been in my business she would be fired immediately.
Atmosphere: 1
Service: 1
We stopped at this Wendy’s while passing through on our way back from vacation. Even though it was busy, ordering was quick and the food came out correctly. However, the cleanliness of the restaurant was disappointing. Both ketchup dispensers were empty, the drink machine barely worked, and one of the two bathroom stalls had no toilet paper. Tables, windows, and doors all looked like they hadn’t been cleaned in a while. It seems like this location could really use some attention when it comes to upkeep and maintenance.
Atmosphere: 2
Food: 4
Service: 4
To say the least, the employees do not enjoy their job. The food was good, and the inside is clean. Invest in new staff and this would be great.
Service was slower than my grandma crawling out of a pool of molasses in the middle of winter after two hip replacements. One girl was wearing both headphones and working the front end. Yolanda was very sweet and very very nice! I would make her the manager if she's not already. She was the only one who had an ounce of customer service and a smile. Pretty clean facility, aside from one bathroom stall. Please please give her a raise! She still took time to be friendly and give good service although there was a line out the door. Never let Yolanda go or the place will probably catch on fire. And the nuggets slap of course. 10/10 on food. 5/10 on service ( literally only because I like Yolanda so much. Otherwise, -5/10) 9/10 on the facility itself.
Atmosphere: 3
Food: 4
Service: 1
I love Wendy’s in Yazoo city! They stay open late as promised. Their food is always hot and my order is always correct. 10/10
Atmosphere: 5
Food: 5
Service: 5
This is the worst Wendy’s I’ve ever been to and I wish I was exaggerating
Half of drinks in the drink machine were out we wanted in the order line for ever bathroom was dirty
Nasty bathrooms, unfriendly Employees, really disappointed will not be back
Restaurantji Recommends
Very nice customer service was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Cheeseburger, Double Stack
$13 for a cold burger and the worst fries I’ve ever had at a Wendys. Cherry on top, my drink tasted like cleaner.
Atmosphere: 1
Food: 1
Service: 1
Besure to check your burgers before leaving the store. They have a tendency to get orders
Atmosphere: 2
Food: 3
Service: 2
[Thu 19-Dec-2024 ~6:30 pm review]
⭐_ _ _ _
Mediocre is being overly kind. Hard rubbery no where even lukewarm patty, cold chili prolly never reached a simmer AND when did “Dave” quit selling chocolate Frosties⁉️😲
Talk about BORING. Nobody nor their brother in their right mind would ever eat another LAME🐴AS* ’nilla Frosty and all the other cold crap I got tonight.
Does not even rate a pic but at least my order was efficiently taken with a smile.
Come on Wendy’s, ’cause “Quality is our recipe” has become a $11💸🦌buck “We don’t do that [senior discount] anymore” BAD JOKE‼️😐😔😑
[Thu 28-Dec-2023 ~7 pm review after taking talktowendys.com survey and sending same with...]
⭐⭐⭐_ _
Came inside for a chili and choc frosty combo. “We don’t have any chili tonight,” so I asked for freshly made fries and they were as limp and cold as the single’s pink undercooked patty. Will admit the frosty WAS cold—WHOOOOPIE.... Paid $10.45 for one of the WORST meals of my life. 💸🙄 Considering the pathetic other fast food options in Yazoo City, I will unfortunately probably need to return. Also, the tables and floor were far from clean, sink has only cold water in the Men’s Room and no paper towels. The food was prepped fast but that’s a VERY minor point. I have the same expectations as 7 years ago, but something changed and it warranted a fresh review. One of the many cold hard facts of living with AND surviving 59+ years of type-1 diabetes is, well, you gotta suck up the carbs you just precisely calculated and shot up the insulin for to feed the sugar 🍬 monkey 🐒 junkie 💉 on your back—the potential alternatives are not a bed of roses 🚑⚰️. Definitely not worth the insulin this time 👎. Generously subtracting only two stars because Dave’s chili with crackers and a small frosty USUALLY rocks for “manual metabolism” (Read #T1D.)‼️
[old review tagged as “7 years ago” on Thu 28-Dec-2023 ~7 pm]
⭐⭐⭐⭐
Fast, friendly, efficient service. 3 words: Bravo! Excellent meal! Y'all do it right at Yazoo Wendy’s! 😀
Atmosphere: 3
Food: 1
Service: 5
The place didn't close until 12 . Drive through window open, pull up to order nobody says nothing. Got tired of waiting to order especially since I was the only car there. I pulled off , the girl sitting in the driving through playing with her hair.
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