Perkins American Food Co.
$ • Bakery, American
Hours:
765 S 20th St W, Billings
(406) 201-9027
About Perkins Restaurant & Bakery
Customers' Favorites
Perkins Restaurant & Bakery Reviews
Share your opinion about Perkins American Food Co.
I took my brother there today 09/11/2025 around 6:30pm for him to get a to go order. my brother suffers from many health condition and has progressive stage of parkinson's disease and it takes a bit for him to process thoughts and communicate what he needs to communicate. when we walked to the counter we wasn't not meet with courtesy the women didn't even give her name all she said was just two eating and I said no thanks we are going to be making a to go order and she said well...read full review
Monica is AMAZING. Honestly she is the main reason we visit this Perkins on 20th. Food is always delicious. And any problem we have ever had has been immediately taken care of with professionalism and grace. 5 stars from this happy couple.
Menu
Hours
| Monday | 5:30AM - 12AM |
| Tuesday | 5:30AM - 12AM |
| Wednesday | 5:30AM - 12AM |
| Thursday | 5:30AM - 12AM |
| Friday | 5:30AM - 12AM |
| Saturday | Open 24 hours |
| Sunday | 5:30AM - 12AM |
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Perkins American Food Co. offers a casual dining experience with a nostalgic, outdated interior that reflects its style. The restaurant serves a variety of American dishes, including the popular Fish and Chips, granny omelet, and breakfast options like muffins. The menu features hearty comfort food, and the prices are very reasonable, making it a decent spot for a quick lunch or casual meal.
Service experiences vary. Some servers are friendly and attentive, with one being noted for a great attitude and personality. However, there are reports of slow service, missing check-ins, and inattentiveness, which can affect the overall experience. Despite some inconsistency, staff members are generally polite, though sometimes seem a bit off or sleep-deprived.
Food quality is mixed. While some dishes, like the fish in Fish and Chips, are appreciated for their flavor, others fall short due to issues like old oil or presentation that doesn't match the menu images. The muffin was described as quite nice, and the granny omelet tasted good despite its appearance. The restaurant is known for tasty comfort food, but some meals may not meet expectations, especially when ingredients or preparation quality suffer.
Overall, Perkins American Food Co. provides a cozy, home-like atmosphere with reasonably priced food. It’s a place that may appeal to those looking for moms cooking or a relaxed environment, although improvements in service speed, staff attentiveness, and food consistency could enhance the dining experience.