I never really do negative reviews but I had to make this public because of how bad the experience was. I had ordered a couple of 2$ pizzas and on top of the drive thru having to sit there for 15+ minutes and being able to back out and just go inside after even getting home and actually getting to eat the food had HAIR everywhere in it which is absolutely disgusting. I don’t know who prepared the meals but there’s obviously a hygiene issue and seeing the other negative reviews made it clear I will not be visiting this Pizza Hut again.
Atmosphere: 1
Food: 1
Service: 1
Mark Flaherty
Don't order delivery from here. If you do, check it before the driver leaves. I have NEVER gotten everything I ordered from this store. Every time, it's the same thing: missing or incorrect items.
Food: 3
Service: 1
Monica Ledingham
They gave me wrong pizza at drive thru and when I got home after seeing it was wrong I called store several times and when answered it was dead air no one spoke bad service
Atmosphere: 1
Food: 1
Service: 5
Da Pattersons
Worst Pizza Hut in town. The GM should not be one
Atmosphere: 1
Food: 3
Service: 1
Robin R
Very rude manager named Jeff also seemed borderline verbally abusive towards his employees screaming at them
Steve Morris
Top notch customer service.
Atmosphere: 5
Food: 5
Service: 5
Brian Gesch
Never use this restaurant. The manager name is aaron and he is rude a d belligerent. Him and his team made a mistake. Made my pizza entirely wrong. Told me they don't even take receipts. But to get a new one made they require a phone number. No one asked me for mine when they were supposed to. So I can't get my money back or pizza remade. And they told me it's my fault. Then aaron started to yell at me and say i was at fault. He made mistake. I am customer. I am right. So make sure you give them your number and check your pizza. They are a side hustle. They suck
Recommended dishes: Meat Lovers Pizza
Ed Casey
The pizza I ordered had barely any toppings. For what they charge they could put some toppings on the pizza.
Atmosphere: 1
Food: 2
Service: 1
BrianOnABudget
Food was sloppily thrown together
Atmosphere: 3
Food: 2
Service: 3
Kristi McKittrick
This was the best pizza in town. The service was beyond incredible. I did not get the gentleman that’s name I was dealing with, but he was beyond helpful. He went above and beyond I highly recommend this location great Pizza great environment, and great service
We generally order delivery and I usually get boneless chicken wings with either mild buffalo sauce or honey BBQ sauce. Since they never seem to have enough sauce to put a generous amount on the order, I usually purchase extra sauce for my meals.Today, my wife had a frustrating day and didn't want to cook so we ordered Pizza Hut delivery. My wife had me get three extra Marinara for her food and I ordered an extra honey BBQ sauce for my eight wings.This is the third time in a row and I have paid for extra Wing sauce for my meal and didn't get any. I tried calling to try and remedy before I posted this review but nobody decided to answer the phone. I waited for over ten minutes for someone to answer and got nothing but a ringing line.Therefore, I will have to recommend not ordering anything extra from my experiences over the last few months. While the delivery driver was very pleasant, the food left a lot to be desired. Very dry honey BBQ wings that had almost no sauce on them at all. This left me very dissatisfied with the food tonight.
Atmosphere: 1
Food: 3
Service: 2
Danielle Plainfeather
still great pizza and fast, friendly delivery!
Keith Denowh
Wow this was super quick. quality was AwesomePizza and wings
Food: 5
Service: 5
Janet Mann
30 minute delivery took 1 hour and 20 minutes. Food was cold and tasteless. The box may have been better. I called back once at at about 45 minutes and our order was out for delivery.bi was just dialing the store again when the delivery drovenup. I am not ordering from Pizza Hut again. Much better pizza available most anywhere in Billings.
Food: 1
Service: 1
Barbara Trapp
Best manager ever. Super nice guy. Great food and service. 5 ⭐️⭐️⭐️⭐️⭐️ all the way around !!!
I never really do negative reviews but I had to make this public because of how bad the experience was. I had ordered a couple of 2$ pizzas and on top of the drive thru having to sit there for 15+ minutes and being able to back out and just go inside after even getting home and actually getting to eat the food had HAIR everywhere in it which is absolutely disgusting. I don’t know who prepared the meals but there’s obviously a hygiene issue and seeing the other negative reviews made it clear I will not be visiting this Pizza Hut again.
Atmosphere: 1
Food: 1
Service: 1
Don't order delivery from here. If you do, check it before the driver leaves. I have NEVER gotten everything I ordered from this store. Every time, it's the same thing: missing or incorrect items.
Food: 3
Service: 1
They gave me wrong pizza at drive thru and when I got home after seeing it was wrong I called store several times and when answered it was dead air no one spoke bad service
Atmosphere: 1
Food: 1
Service: 5
Worst Pizza Hut in town. The GM should not be one
Atmosphere: 1
Food: 3
Service: 1
Very rude manager named Jeff also seemed borderline verbally abusive towards his employees screaming at them
Top notch customer service.
Atmosphere: 5
Food: 5
Service: 5
Never use this restaurant. The manager name is aaron and he is rude a d belligerent.
Him and his team made a mistake. Made my pizza entirely wrong. Told me they don't even take receipts. But to get a new one made they require a phone number. No one asked me for mine when they were supposed to. So I can't get my money back or pizza remade. And they told me it's my fault. Then aaron started to yell at me and say i was at fault. He made mistake. I am customer. I am right. So make sure you give them your number and check your pizza. They are a side hustle. They suck
Recommended dishes: Meat Lovers Pizza
The pizza I ordered had barely any toppings. For what they charge they could put some toppings on the pizza.
Atmosphere: 1
Food: 2
Service: 1
Food was sloppily thrown together
Atmosphere: 3
Food: 2
Service: 3
This was the best pizza in town. The service was beyond incredible. I did not get the gentleman that’s name I was dealing with, but he was beyond helpful. He went above and beyond I highly recommend this location great Pizza great environment, and great service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We generally order delivery and I usually get boneless chicken wings with either mild buffalo sauce or honey BBQ sauce. Since they never seem to have enough sauce to put a generous amount on the order, I usually purchase extra sauce for my meals.Today, my wife had a frustrating day and didn't want to cook so we ordered Pizza Hut delivery. My wife had me get three extra Marinara for her food and I ordered an extra honey BBQ sauce for my eight wings.This is the third time in a row and I have paid for extra Wing sauce for my meal and didn't get any. I tried calling to try and remedy before I posted this review but nobody decided to answer the phone. I waited for over ten minutes for someone to answer and got nothing but a ringing line.Therefore, I will have to recommend not ordering anything extra from my experiences over the last few months. While the delivery driver was very pleasant, the food left a lot to be desired. Very dry honey BBQ wings that had almost no sauce on them at all. This left me very dissatisfied with the food tonight.
Atmosphere: 1
Food: 3
Service: 2
still great pizza and fast, friendly delivery!
Wow this was super quick. quality was AwesomePizza and wings
Food: 5
Service: 5
30 minute delivery took 1 hour and 20 minutes. Food was cold and tasteless. The box may have been better. I called back once at at about 45 minutes and our order was out for delivery.bi was just dialing the store again when the delivery drovenup. I am not ordering from Pizza Hut again. Much better pizza available most anywhere in Billings.
Food: 1
Service: 1
Best manager ever. Super nice guy. Great food and service. 5 ⭐️⭐️⭐️⭐️⭐️ all the way around !!!
Atmosphere: 5
Food: 5
Service: 5
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