I ordered and waited 20 mins, called and was told they were short staffed, waited another 10 mins and then went to the door, then 15 mins later he came out and said he couldn't provide our order cause the system was frozen.
Service: 1
Robert King
My recent visit to Sonic Drive-In was nothing short of a disappointing and unsanitary ordeal. The entire experience left a bitter taste in my mouth, quite literally, as the food served was not just subpar but outright spoiled and expired.Upon receiving my order, the first red flag was the ice cream—what was meant to be a delightful treat turned out to be a sorry mess. The ice cream had an off-putting appearance with smears of what seemed like chocolate flavoring but resembled more of dirt around the cup. It was not just unappetizing; it was concerning. Ice cream is a staple dessert, and to find it in such a state was alarming, to say the least.The rest of the meal did not fare any better. The presentation of the food items was sloppy, with little attention paid to cleanliness or quality. It was as if the staff had haphazardly thrown the items together without any regard for presentation or, more importantly, food safety.The overall ambiance of the place was messy and disorganized, which only added to the unpleasant experience. It's disappointing to see a restaurant neglecting such crucial aspects of food service, especially in times when health and safety should be top priorities.As a customer, I expect establishments like Sonic Drive-In to uphold basic standards of hygiene and quality. It is not just about the inconvenience of a bad meal; it's about the potential health risks posed by serving expired and spoiled food.In conclusion, my visit to Sonic Drive-In was marred by the dismal quality of the food, the unappetizing presentation, and the overall lack of concern for basic hygiene standards. I sincerely hope that the management takes immediate steps to rectify these issues and prioritizes the health and safety of its patrons moving forward.
Atmosphere: 1
Food: 1
Service: 1
Ronald Hanson
Just had the worst meal cold waited 25 min and didn't get whole order because wasn't taking right
Atmosphere: 1
Food: 1
Service: 1
Jared Burt
Food was not good. Employees were very disinterested.
Atmosphere: 2
Food: 2
Service: 2
Deidre Vanderpool
Dinner was great! Very rarely have I ordered online and had the order be correct. Very great job from this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots, Burger, Fries
cmon man
Why is it when you get a good review it's pure bliss and happy response. But when it's a 1 star like this review, cold burgers soggy tots and gross fries, it's a corporate response and call this 1800 number hahaha. Why eat here folks? It's bad
Christina Seavy
Haven't been there in a while... heard there was new management, so I finally tried it out. The service was pretty good and didn't take long at
Just gross. Ordered tots and pop corn chicken that taste like burnt old oil with too much salt. I couldn't stomach it and threw it away. A waste of $25 in my opinion.
Atmosphere: 1
Food: 1
Service: 1
Dave
Just close this place down already.
Rick Ciardi
Waited 20 mins, paid roughly $30 and the food we received wasn't even the food we ordered... it amazes me how an establishment can run so poorly for so long and still be in business..
Fantastic service,and great food.A must stop when we come to Billings.
Jeff Pickett
The internet said we can't find sonic in billings terrible waste went to Hardee had a great meal I guess
KC A
Ordered through Ubereats, they tried saying that I canceled my order just so they didn't have to make my food, tried calling the store and they let it ring through and purposefully ignored it. I like Sonic, but I will not be ordering again.
Atmosphere: 1
Food: 1
Service: 1
Rachelle Pederson
Standard Sonic food ?
Atmosphere: 5
Food: 5
Service: 5
Caitlin Ralston
I've never in my life had food come out so hot from the kitchen. Had the chicken tenders and fries on a Saturday evening right before Christmas, IT WAS AMAZING!!!
I ordered and waited 20 mins, called and was told they were short staffed, waited another 10 mins and then went to the door, then 15 mins later he came out and said he couldn't provide our order cause the system was frozen.
Service: 1
My recent visit to Sonic Drive-In was nothing short of a disappointing and unsanitary ordeal. The entire experience left a bitter taste in my mouth, quite literally, as the food served was not just subpar but outright spoiled and expired.Upon receiving my order, the first red flag was the ice cream—what was meant to be a delightful treat turned out to be a sorry mess. The ice cream had an off-putting appearance with smears of what seemed like chocolate flavoring but resembled more of dirt around the cup. It was not just unappetizing; it was concerning. Ice cream is a staple dessert, and to find it in such a state was alarming, to say the least.The rest of the meal did not fare any better. The presentation of the food items was sloppy, with little attention paid to cleanliness or quality. It was as if the staff had haphazardly thrown the items together without any regard for presentation or, more importantly, food safety.The overall ambiance of the place was messy and disorganized, which only added to the unpleasant experience. It's disappointing to see a restaurant neglecting such crucial aspects of food service, especially in times when health and safety should be top priorities.As a customer, I expect establishments like Sonic Drive-In to uphold basic standards of hygiene and quality. It is not just about the inconvenience of a bad meal; it's about the potential health risks posed by serving expired and spoiled food.In conclusion, my visit to Sonic Drive-In was marred by the dismal quality of the food, the unappetizing presentation, and the overall lack of concern for basic hygiene standards. I sincerely hope that the management takes immediate steps to rectify these issues and prioritizes the health and safety of its patrons moving forward.
Atmosphere: 1
Food: 1
Service: 1
Just had the worst meal cold waited 25 min and didn't get whole order because wasn't taking right
Atmosphere: 1
Food: 1
Service: 1
Food was not good. Employees were very disinterested.
Atmosphere: 2
Food: 2
Service: 2
Dinner was great! Very rarely have I ordered online and had the order be correct. Very great job from this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots, Burger, Fries
Why is it when you get a good review it's pure bliss and happy response. But when it's a 1 star like this review, cold burgers soggy tots and gross fries, it's a corporate response and call this 1800 number hahaha. Why eat here folks? It's bad
Haven't been there in a while... heard there was new management, so I finally tried it out. The service was pretty good and didn't take long at
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Coney, Sonic Blast, Brioche Breakfast Sandwich, Mozzarella Sticks, Corn Dog, Popcorn Chicken, Chili Cheese Fries, Chili, Sauce, Tots, Onion Rings, Sandwich, Burger, Fries, Tater Tots, Grilled Cheese
Just gross. Ordered tots and pop corn chicken that taste like burnt old oil with too much salt. I couldn't stomach it and threw it away. A waste of $25 in my opinion.
Atmosphere: 1
Food: 1
Service: 1
Just close this place down already.
Waited 20 mins, paid roughly $30 and the food we received wasn't even the food we ordered... it amazes me how an establishment can run so poorly for so long and still be in business..
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Fantastic service,and great food.A must stop when we come to Billings.
The internet said we can't find sonic in billings terrible waste went to Hardee had a great meal I guess
Ordered through Ubereats, they tried saying that I canceled my order just so they didn't have to make my food, tried calling the store and they let it ring through and purposefully ignored it. I like Sonic, but I will not be ordering again.
Atmosphere: 1
Food: 1
Service: 1
Standard Sonic food ?
Atmosphere: 5
Food: 5
Service: 5
I've never in my life had food come out so hot from the kitchen. Had the chicken tenders and fries on a Saturday evening right before Christmas, IT WAS AMAZING!!!
Food: 5
Recommended dishes: Fries