My son is 4 & his bookit card he earned expired & they still honored it. I appreciate them. They are all wonderful people.
Atmosphere: 5
Food: 5
Service: 5
Chris Goudreau
Long wait times.
B M
Tried to dine in. Was seated. Waited 35 minutes without even being checked on for a drink order. Left before I ever saw anyone coming our way to take an order always heard of people walking out due to terrible or non existent service, always thought it a urban legends spread by Karens, never thought I'd end up as one myself. This might have been acceptable in a busy environment but all the employees( 4 by my count) had time to gather on their phones while ignoring customers and leaving the restaurant dirtier than I have seen even the busiest of places. This was a frustrating experience and the staff should be embarrassed to have collected a check for their performance last night
Atmosphere: 1
Service: 1
Justin Reeder
They customer service is terrible. They don't care if you get your order how you ordered it. Don't order extra sauce cups and expect to get them and the one you do get are filled half full.
Food: 4
Service: 1
Recommended dishes: Breadsticks
Michael Ryan
Don’t do delivery, unless you want a cold stale pizza. You get charged for delivery and are expected to pay a tip for the driver.
Food: 1
Service: 1
Guerrilla Tactical Outdoors
Man, you guys need to do something about your staff, especially the one answering your phone tonight. She doesn't listen to the order being placed, makes your customer repeat themselves over an over because she isn't listening.She got way too many things wrong in the 3 minutes I spoke with her. Admittedly, I was losing my patience with her, but her rudeness near the end of the conversation was over the top. She just codn't get it right! Why should I order from you again if this is the service I am to expect?
Atmosphere: 3
Food: 3
Service: 1
Toni Mullen
They cancel your order and don't tell you. They forget things all the time. I probably won't be eating there again.
All of the locations have gotten rid of their salad bar that was the best thing they offered I won't be going to any pizza huts ever again witch is really sad I loved the salad bar it was the best around now pizza hut will never get more than one star from me or any other person from my family
Jon Hooley
Ordered online. Paid a premium for delivery. Took 2 hours when website suggested 15min. when i was placing the order. Food was cold on arrival but after 2 hours its a little late to make 2nd plans for food.
This review is for the local Bozeman franchise NOT the ordering process! I ordered via the website which I found to be extremely laggy and poorly designed. My major complaint is with their setup for address entry - it SUCKS! I'm sure there are quite a large percentage of individuals who live in apartment complexes. Most food delivery websites really blow goats in terms of service to those people. You have absolutely minimal room to leave detailed comments on how to get to your door. Twenty characters. Seriously? Wake up people and drop into reality!!!Now for the food and this specific restaurant. I've been a customer for many years and have found their food to be very good but on the expensive side. In this town though, their prices have become comparable to most other restaurants who offer delivery service (to distinguish them from sit-down only establishments that have exorbitant prices). The food has been mostly delicious over the years with a slump over the recent several. They are climbing back up the ladder and have again captured the delicious rating. Their Italian salads are quite good, especially with some extra dressing and their Buffalo boneless wings can become very addictive.The restaurant has climbed back up to the delicious food I remember as a kid. The website for ordering needs some work.
Nolan Walker
Cashier treated me like it wasn't worth her time to help me, pizza wasnt even close to what I expected, like they barely attempted to make it, had hardly any toppings when it was supposed to have double
Jason Runyan
It's like walking into 1985. Very nostalgic. Service was great, but the place was a mess! Most of the tables were dirty and hadn't been cleaned. I also miss the salad bars they used to have.
Darla T.
Food is always good. No air conditioner and it is hot in this eating area. Service is okay
Marcia Lussier
Extremely dated place, it feels dreary. Also disappointed that there is no salad bar anymore. I can't say it was dirty, but it didn't feel very clean either. There was a pretty full garbage can next to the counter, and it is really hard to tell where the kitchen starts and dining room ends. One of the cooks in the kitchen dropped something very loudly three times, alarming the girl that was waiting on us. Seemed like he was rushing his head off. Strange entrance to the patio which we did not use. That also had a dreary feel. It was not air conditioned so I actually got up and moved a rotating fan to point at my friend and me while we ate. The staff was very nice. We both got that new thing, it kind of looks like a quesadilla, I got the meat lovers one, my friend got the chicken. They both were very very good. I actually keep thinking about it and want to go back. Maybe today!
This location was the worst pizza we've ever had.
Atmosphere: 1
Food: 1
Service: 1
My son is 4 & his bookit card he earned expired & they still honored it. I appreciate them. They are all wonderful people.
Atmosphere: 5
Food: 5
Service: 5
Long wait times.
Tried to dine in. Was seated. Waited 35 minutes without even being checked on for a drink order. Left before I ever saw anyone coming our way to take an order always heard of people walking out due to terrible or non existent service, always thought it a urban legends spread by Karens, never thought I'd end up as one myself. This might have been acceptable in a busy environment but all the employees( 4 by my count) had time to gather on their phones while ignoring customers and leaving the restaurant dirtier than I have seen even the busiest of places. This was a frustrating experience and the staff should be embarrassed to have collected a check for their performance last night
Atmosphere: 1
Service: 1
They customer service is terrible. They don't care if you get your order how you ordered it. Don't order extra sauce cups and expect to get them and the one you do get are filled half full.
Food: 4
Service: 1
Recommended dishes: Breadsticks
Don’t do delivery, unless you want a cold stale pizza. You get charged for delivery and are expected to pay a tip for the driver.
Food: 1
Service: 1
Man, you guys need to do something about your staff, especially the one answering your phone tonight. She doesn't listen to the order being placed, makes your customer repeat themselves over an over because she isn't listening.She got way too many things wrong in the 3 minutes I spoke with her. Admittedly, I was losing my patience with her, but her rudeness near the end of the conversation was over the top. She just codn't get it right! Why should I order from you again if this is the service I am to expect?
Atmosphere: 3
Food: 3
Service: 1
They cancel your order and don't tell you. They forget things all the time. I probably won't be eating there again.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Meat Lovers Pizza, Oven-Baked Cheesy Alfredo Pasta, Sides, Breadsticks, Cheese Sticks
All of the locations have gotten rid of their salad bar that was the best thing they offered I won't be going to any pizza huts ever again witch is really sad I loved the salad bar it was the best around now pizza hut will never get more than one star from me or any other person from my family
Ordered online. Paid a premium for delivery. Took 2 hours when website suggested 15min. when i was placing the order. Food was cold on arrival but after 2 hours its a little late to make 2nd plans for food.
Food: 1
Restaurantji Recommends
This review is for the local Bozeman franchise NOT the ordering process! I ordered via the website which I found to be extremely laggy and poorly designed. My major complaint is with their setup for address entry - it SUCKS! I'm sure there are quite a large percentage of individuals who live in apartment complexes. Most food delivery websites really blow goats in terms of service to those people. You have absolutely minimal room to leave detailed comments on how to get to your door. Twenty characters. Seriously? Wake up people and drop into reality!!!Now for the food and this specific restaurant. I've been a customer for many years and have found their food to be very good but on the expensive side. In this town though, their prices have become comparable to most other restaurants who offer delivery service (to distinguish them from sit-down only establishments that have exorbitant prices). The food has been mostly delicious over the years with a slump over the recent several. They are climbing back up the ladder and have again captured the delicious rating. Their Italian salads are quite good, especially with some extra dressing and their Buffalo boneless wings can become very addictive.The restaurant has climbed back up to the delicious food I remember as a kid. The website for ordering needs some work.
Cashier treated me like it wasn't worth her time to help me, pizza wasnt even close to what I expected, like they barely attempted to make it, had hardly any toppings when it was supposed to have double
It's like walking into 1985. Very nostalgic. Service was great, but the place was a mess! Most of the tables were dirty and hadn't been cleaned. I also miss the salad bars they used to have.
Food is always good. No air conditioner and it is hot in this eating area. Service is okay
Extremely dated place, it feels dreary. Also disappointed that there is no salad bar anymore. I can't say it was dirty, but it didn't feel very clean either. There was a pretty full garbage can next to the counter, and it is really hard to tell where the kitchen starts and dining room ends. One of the cooks in the kitchen dropped something very loudly three times, alarming the girl that was waiting on us. Seemed like he was rushing his head off. Strange entrance to the patio which we did not use. That also had a dreary feel. It was not air conditioned so I actually got up and moved a rotating fan to point at my friend and me while we ate. The staff was very nice. We both got that new thing, it kind of looks like a quesadilla, I got the meat lovers one, my friend got the chicken. They both were very very good. I actually keep thinking about it and want to go back. Maybe today!